Mitel 7434 User Manual
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Mitel 7434 User Manual

Phone for mivoice mx-one
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Mitel 7434 Phone for MiVoice MX-ONE
USER GUIDE
USER GUIDE
tsilvennoinen
(T. Silvennoinen)

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Summary of Contents for Mitel 7434

  • Page 1 USER GUIDE Mitel 7434 Phone for MiVoice MX-ONE (T. Silvennoinen) tsilvennoinen USER GUIDE...
  • Page 2 Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
  • Page 3 HONE FOR OICE MITEL 7434 DESCRIPTION The Mitel 7434 phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, function keys, and 8 shortcut keys.
  • Page 4 7434 D ITEL ESCRIPTION CABLING All connections at the back of the phone are marked for easier identification, see figure below. Aastra 7434ip Note 8-pole! RJ45 connector Figure 2: Mitel 7434 Back View 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 5 7434 P MX-ONE ITEL HONE FOR OICE Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. • If you use the external power adapter, connect one end of the adapter to the phone connection marked and the other end to a power outlet.
  • Page 6 7434 D ITEL ESCRIPTION The phone can be powered either from the network or from a 5 V AC/DC plug-in power adapter. Only use the plug-in adapter (power supply) listed below, or an adapter approved by your local retailer. •...
  • Page 7 7434 P MX-ONE ITEL HONE FOR OICE Connect the cables, see 1.1 Cabling on page 4. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD. For this you need a screwdriver.

  • Page 8: Function Keys

    7434 D ITEL ESCRIPTION FUNCTION KEYS The phone is equipped with a standard alpha numeric keypad and a set of function keys. The function keys are described below. Settings 12 Settings on page 79 Pressing this key opens the settings menu, see for more information.

  • Page 9: Shortcut Keys

    Phone on page 29 2.4 Automatic Shut Down of the Phone on page 29 SHORTCUT KEYS The Mitel 7434 phone has eight programmable shortcut keys that can be assigned to: • Functions (for example Callback and Follow-me) • Monitored extensions (for more information, see 11.10 Monitoring Keys on page •...
  • Page 10 7434 D ITEL ESCRIPTION DISPLAY The phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner ID, and so on. The third row displays context dependent soft keys that you use to make selections in the display.
  • Page 11 7434 P MX-ONE ITEL HONE FOR OICE If you have unanswered calls, these are indicated in the idle phone display. 1 Missed 16:45 12345 John more... Availability If follow-me is activated, this is also indicated in the idle phone display.
  • Page 12 7434 D ITEL ESCRIPTION Display Description icon New missed call(s) Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.

  • Page 13: Display Menu Structure

    7434 P MX-ONE ITEL HONE FOR OICE DISPLAY MENU STRUCTURE In the sections below, the phone menus are described in brief. For a detailed descrip- tion of the various menu options, please see the appropriate section in this manual. Note: Depending on the phone configuration, the menus in your phone may differ in content from the menus displayed in the following sections.
  • Page 14 7434 D ITEL ESCRIPTION Figure 7: Settings menu structure 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 15 7434 P MX-ONE ITEL HONE FOR OICE 1.6.3 CONTACTS Pressing the key activates the Contacts menu. See figure below for a description of the menu structure. Figure 8: Contacts menu structure 1.6.4 CALL LIST If there is a missed call, the lamp at the key is flashing and there is an information text in the display.
  • Page 16 7434 D ITEL ESCRIPTION 1.6.5 MESSAGES Pressing the key activates the Messages menu. See figure below for a descrip- tion of the menu structure. Figure 10: Messages menu structure INDICATORS Indicators on the phone keys indicate line status using different flash patterns, see below.

  • Page 17: Tones And Signals

    7434 P MX-ONE ITEL HONE FOR OICE TONES AND SIGNALS It is possible to set different ring signals on the phone. For a description on how to change signals, see 12.3.1 Changing Ring Signals for Incoming Calls on page 82. To distinguish between different call types, that is, internal, external and callback calls, the signal you choose is used with different ring cadences, see 1.8.1 Call Type Character-...
  • Page 18 7434 D ITEL ESCRIPTION 1.8.1.2 Mute Ring Signal To suppress the ring signal for an incoming call, do the following: Press the key. The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing.

  • Page 19: Handset Mode

    7434 P MX-ONE ITEL HONE FOR OICE Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone On hold * The conference tone can be disabled by the system administrator. Note: The tones above are the most commonly used tones worldwide. Many markets use a differing tone for one or more situations.

  • Page 20: Headset Mode

    7434 D ITEL ESCRIPTION Switch from handsfree  Press to headset Switch from headset  to handsfree Press 1.11 HEADSET MODE Using a headset allows you to make and receive calls without using the handset. Plug the headset cable to the connector marked , and the headset is ready to use.

  • Page 21: Option Unit

    7434 P MX-ONE ITEL HONE FOR OICE 1.12 OPTION UNIT It is possible to install an option unit in the phone. The option unit, which is built into the foot console, provides the phone with a gigabit Ethernet interface and an extra bell and busy signal.
  • Page 22 7434 D ITEL ESCRIPTION Note: Unless the LAN cable is connected to the port marked Net on the option unit, the phone will not work. Attach the ESD covers on the back of the phone to protect the connectors from ESD.
  • Page 23 Design Card Manager (DCM) tool to create and print your own key panel designa- tion cards. The latest version of the DCM tool can be downloaded from www.mitel.com. For more information, please contact your Mitel Enterprise Certified Sales Partner.
  • Page 24 7434 D ITEL ESCRIPTION CLICK Remove the rubber piece from the back of the panel unit. Connect the ribbon cable to the phone. Make sure it fits correctly before pressing it down. Replace the rubber piece. Connect the foot console on the KPU or DPU (the console is enclosed in the box).

  • Page 25: Wall Mounting

    7434 P MX-ONE ITEL HONE FOR OICE 1.13.2 REMOVING A KEY PANEL UNIT OR DISPLAY PANEL UNIT To remove a KPU or DPU, do the following: Disconnect the power to the phone. Disconnect the ribbon cable from the phone. Unlock the KPU or DPU.

  • Page 26: Starting The Phone

    TARTING THE HONE STARTING THE PHONE This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system administrator before you can use the phone.
  • Page 27 7434 P MX-ONE ITEL HONE FOR OICE If you are required to log on the phone to the telephony system, you are prompted to enter your extension number, or your password (or PIN code), or both. To log on to the telephony system, do the following: Enter your extension number and press Log on Enter the password (or PIN code), if required, and press Log on again.

  • Page 28: Logging Off The Phone

    TARTING THE HONE • If a password (or PIN code) is not required, the phone logs on automati- cally. • If a password (or PIN code) is required, enter your password (or PIN code) and press Log On again. When your name and number appears in the display, the phone is ready to use. Note: The password is obtained from, and can only be changed by, the system admin- istrator.

  • Page 29: Restarting The Phone

    7434 P MX-ONE ITEL HONE FOR OICE AUTOMATIC SHUT DOWN OF THE PHONE The system administrator can enable to shut down the phone at a certain time each 24 hours (for power saving reasons). To power up the phone again the user has to do the following: •...

  • Page 30: Updating The Phone Software

    To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Mitel 7434 and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 434 01 Uen G1 2016-03-08...

  • Page 31: Incoming Calls

    7434 P MX-ONE ITEL HONE FOR OICE INCOMING CALLS This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. RECEIVING CALLS An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.

  • Page 32: Automatic Answer

    NCOMING ALLS The call list indicator is switched off. Step through the call list by pressing the navigation keys Press the key to exit the call list. AUTOMATIC ANSWER When the automatic answer feature is active, incoming calls are answered automati- cally in handsfree mode.

  • Page 33: Parallel Ringing

    7434 P MX-ONE ITEL HONE FOR OICE PARALLEL RINGING Parallel ringing makes it possible for an incoming call to ring several phones simulta- neously and for the call to be answered on any of these phones. The main advantage of this feature is that you do not risk losing any calls.

  • Page 34: Outgoing Calls

    UTGOING ALLS OUTGOING CALLS This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. MAKING CALLS You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
  • Page 35 7434 P MX-ONE ITEL HONE FOR OICE Press Callback. It takes a few seconds before the procedure is executed.  A confirmation message is displayed. Replace the handset to finish the procedure. You are called back (callback reminder) when the ongoing call is finished or the next time a new call is finished.
  • Page 36 UTGOING ALLS Replace the handset. Note: This procedure cancels callbacks to internal numbers and busy external lines. 4.2.1.5 Canceling a Single Callback To cancel a single callback, do the following: Lift the handset and wait for a dial tone. Dial # 37 * internal number #. Replace the handset.

  • Page 37: Emergency Calls (Sos Calls)

    7434 P MX-ONE ITEL HONE FOR OICE End the ongoing call. Wait for ring signal. Lift the handset to answer the waiting call. If you want to reject the call waiting request: Press Reject. Continue with the ongoing call. 4.2.2.3...

  • Page 38: Redial Calls

    UTGOING ALLS This section describes how to make emergency calls in different phone modes. 4.3.1 THE PHONE IS LOGGED ON • Dial the emergency number (SOS number). 4.3.2 THE PHONE IS LOGGED OFF, WITH EMERGENCY CALL FEATURE ENABLED When the emergency call feature is enabled, you can make emergency calls even when the phone is logged off.

  • Page 39: Speed Dialing

    7434 P MX-ONE ITEL HONE FOR OICE 4.4.1 REDIAL LAST EXTERNAL NUMBER To redial the last dialed external number, do the following: Lift the handset and wait for a dial tone. Press *** (while in idle state or with dial tone).

  • Page 40: Dial By Contacts

    UTGOING ALLS DIAL BY CONTACTS To dial a contact, do the following: Press to open your contacts. Find the contact you want to call, or press and hold the key (2-9) that holds the first character in the name of the contact you want to call. The available names for that key are shown in the display.

  • Page 41: During Calls

    7434 P MX-ONE ITEL HONE FOR OICE DURING CALLS This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples.
  • Page 42 URING ALLS 5.2.2 SWITCHING BETWEEN CALLS During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.
  • Page 43 7434 P MX-ONE ITEL HONE FOR OICE 5.3.2 TRANSFER TO YOUR MOBILE PHONE To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer.
  • Page 44 URING ALLS SUFFIX DIALING (DTMF) When communicating with and controlling a voice mail system, or when retrieving infor- mation about your bank account through your phone, you need to use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing. The suffix dialing function is always active for all calls in speech.

  • Page 45: Call Forwarding

    7434 P MX-ONE ITEL HONE FOR OICE CALL FORWARDING Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts.
  • Page 46 ORWARDING 6.1.1.3 To order from the answering position • Lift the handset (dial tone). • Dial *21*own extension number*diversion position extension number# (special dial tone). • Replace the handset. 6.1.1.4 To cancel from the answering position • Lift the handset (dial tone). •...

  • Page 47: Internal Follow-Me

    7434 P MX-ONE ITEL HONE FOR OICE When your telephone is diverted you can still make calls from it as usual. See also Personal Number, which is a similar function (if busy option is used). 6.1.3.1 To order Using procedure •...
  • Page 48 ORWARDING Press more..Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. Press Availability, select Follow-me. Press more... and select Deactivate Follow-me 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 49 7434 P MX-ONE ITEL HONE FOR OICE 6.2.3 ORDERING FOLLOW-ME FROM ANOTHER PHONE You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone.

  • Page 50: External Follow-Me

    ORWARDING The indication of the active follow-me on the telephone with the diverted number disap- pears, if there is no additional diversion remaining. EXTERNAL FOLLOW-ME If external follow-me is allowed, you can have all calls to your extension diverted to an external number of your choice.
  • Page 51 7434 P MX-ONE ITEL HONE FOR OICE Replace the handset. The Follow-me key is lit and the and the display shows the external follow-me text, on the telephone that has been diverted. 6.3.4 CANCELING EXTERNAL FOLLOW-ME REMOTELY To cancel the remote programming of external follow-me for another extension, do the following: Lift the handset and wait for a dial tone.
  • Page 52 ORWARDING 6.4.3 ACTIVATING OR CHANGING PROFILES FROM AN EXTERNAL PHONE The external phone must be of push button type provided with a pound key (#) and a star key (*), or a mobile phone adapted for dial tone pulses (DTMF). Call the DISA feature at your office.
  • Page 53 7434 P MX-ONE ITEL HONE FOR OICE • If an answering machine, a fax or other answering device is used as an early answering position, it might interfere with the searching. Disconnect the answering device, or design the ring times so they do not affect the searching.

  • Page 54: Calling A Contact

    ONTACTS CONTACTS This chapter describes how to manage contacts. When pressing the Contacts key , you can select your local Contacts or the Corpo- rate directory. In this section you can also get information on how to copy your Microsoft® Outlook® contacts to your personal contacts, The phone can hold up to 1,000 contacts.

  • Page 55: Adding A Contact

    7434 P MX-ONE ITEL HONE FOR OICE ADDING A CONTACT There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 13.3.1 Contacts Folder on page 93.

  • Page 56: Editing A Contact

    ONTACTS EDITING A CONTACT This section describes how to edit a contact from the phone. It is also possible to edit a contact via the web interface, see 13.3.1 Contacts Folder on page 93. To edit a contact name or number, do the following: Press Select a contact and press more..

  • Page 57: Deleting A Contact

    7434 P MX-ONE ITEL HONE FOR OICE Erase all to erase the whole entry. Enter the correct phone number, and press OK. Press Done to apply the change, and to return to the contact list. 7.3.3 EDITING THE RING SIGNAL To edit a ring signal, do the following: Select Edit Ring, and press Select.

  • Page 58: Corporate Directory

    To make a new search, press more..., select New Search and press Select. Note: The syntax to enter the name when searching, can differ dependant on the type of directory server. The syntax above is valid for the Mitel CMG directory. 7.5.2...

  • Page 59: Microsoft® Outlook® Contacts

    Enter your phone number, phone password, and the IP address to the phone. Note: You find the phone IP address by clicking , and selecting Help, About Mitel 7434, Phone IP Address. Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side.

  • Page 60: Presence Information

    RESENCE NFORMATION PRESENCE INFORMATION Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Available absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip. Callers are informed by the oper- ator of your whereabouts or with a text message on the display if the calling party is internal.

  • Page 61: Voice Mail

    7434 P MX-ONE ITEL HONE FOR OICE MESSAGES When you receive a message, the messages key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep noti- fies the user. The lamp keeps flashing until you press the messages button.

  • Page 62: Manual Message Waiting (Mmw)

    ESSAGES 9.1.2 PROGRAMMING VOICEMAIL NUMBER If you receive the following message when you are trying to call your VoiceMail, you should program the VoiceMail: “Not programmed! Program VoiceMail?” To program a VoiceMail number, do the following: Press Yes. Enter the VoiceMail number. If you do not know the number to the VoiceMail, please contact the system administrator.
  • Page 63 7434 P MX-ONE ITEL HONE FOR OICE Press Call. The person who left the MMW is called. Lift the handset and wait for the dial tone. Dial *32#, or dial the number of the message retrieval center. Replace the handset.

  • Page 64: Group Features

    ROUP EATURES GROUP FEATURES Most of the time, you will be working in a team, for example within an department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your colleague’s extensions, ensuring call coverage.

  • Page 65: Group Do Not Disturb

    7434 P MX-ONE ITEL HONE FOR OICE 10.2.1 ANSWERING A GROUP CALL A group call is answered in the normal way. 10.2.2 LEAVING A GROUP Group member can log off an internal group hunting group by dialing the following procedure: Lift the handset (dial tone).
  • Page 66 ROUP EATURES 10.3.1 TO ORDER GROUP DO NOT DISTURB A categorized extension can activate group do not disturb by dialling the following procedure: Lift the handset (dial tone) Dial *25*group number# (special dial tone) Replace the handset 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 67 7434 P MX-ONE ITEL HONE FOR OICE 10.3.2 TO CANCEL GROUP DO NOT DISTURB A categorized extension can deactivate group do not disturb by dialling the following procedure: Lift the handset (dial tone) Dial #25*group number# (special dial tone) Replace the handset 10.3.3...

  • Page 68: Other Useful Features

    THER SEFUL EATURES OTHER USEFUL FEATURES This chapter describes features such as Account code, Authorization code, Personal number, and Alarm Extension. 11.1 ACCOUNT CODE The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone.

  • Page 69: Authorization Code

    7434 P MX-ONE ITEL HONE FOR OICE 11.2 AUTHORIZATION CODE Authorization codes are used to control or limit the access to an extension. When an extension is controlled by an authorization code, certain service profiles are not allowed to use certain features, such as making calls to other countries. If you dial the authori- zation code, you open up the extension to use more features.
  • Page 70 THER SEFUL EATURES • When the telephone is locked, you have to dial *72* in order to acquire a higher level of service profile. If you do not enter an authorization code, the default service profile will be used • If you enter a valid authorization code, the service profile associated with the authorization code will be used.

  • Page 71: Alarm Extension

    7434 P MX-ONE ITEL HONE FOR OICE If the service profile for the dialed external number is too low for the call, the call is rejected. 11.2.2.3 Locking an Extension To lock an extension with an individual authorization code, do the following: Dial *76* authorization code #.

  • Page 72: Direct Inward System Access (Disa)

    THER SEFUL EATURES enabling external subscribers to call you directly without having to go through the oper- ator. Note: A call that is not serviced by a predefined extension can be rerouted to an oper- ator or an alternate answering position. 11.5 DIRECT INWARD SYSTEM ACCESS (DISA) If you are assigned to use the Direct Inward System Access (DISA) feature and you are...

  • Page 73: General Deactivation

    7434 P MX-ONE ITEL HONE FOR OICE 11.7 GENERAL DEACTIVATION General deactivation enables you to cancel a number of features in one single command. The following features are canceled with the general deactivation feature: Callback. All callbacks are cancelled. Follow-me and External follow-me...

  • Page 74: Malicious Call Tracing

    THER SEFUL EATURES 11.9 MALICIOUS CALL TRACING If you are being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time.

  • Page 75: Night Service

    7434 P MX-ONE ITEL HONE FOR OICE 11.11 MULTIPLE TERMINAL SERVICE, TAKE OWN CALL ON ANOTHER TERMINAL A call in two-party speech can be taken/moved onto another terminal belonging to the same user, by dialing a service code. If more than one terminal has a call in speech no call will be picked.
  • Page 76 THER SEFUL EATURES 11.12.3.2 Deactivating flexible night service To deactivate flexible night service, do the following: Lift the handset and wait for a dial tone. Dial #84#. Replace the handset. Note: The flexible night service is deactivated automatically one hour after the exchange has been switched back into day service (if the service has been active for at least one hour).
  • Page 77 7434 P MX-ONE ITEL HONE FOR OICE • Press the PEN key associated to the boss. The PEN key lamp is lit on the secretary’s phone. The PEN key lamp is lit and Profile 1 is shown in the display on the phone of the boss.
  • Page 78 THER SEFUL EATURES The PEN key lamp is turned off on the secretary’s phone. When there is a call to the boss, it is announced on the boss’ phone. 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 79 7434 P MX-ONE ITEL HONE FOR OICE SETTINGS This section describes how to change settings for the phone. 12.1 MY AVAILABILITY SETTINGS It is possible to specify availability status for: • My Presence • Follow-me • External follow-me • My profile •...
  • Page 80 ETTINGS Enter the number of the profile (personal number list) and press OK. 12.1.5 MY MOBILE PHONE To edit your mobile phone number, do the following: Press , select My Availability. Select My mobile phone, and press Select. Enter the external access code followed by your mobile phone number and press Done.
  • Page 81 7434 P MX-ONE ITEL HONE FOR OICE Press more..Select Add new from Call List, and press Select. Select a number from the call list, and press Add. Press Done to save the shortcut. 12.2.3 ADDING NEW SHORTCUT FROM CONTACTS...
  • Page 82 ETTINGS 12.2.5 DELETING A SHORTCUT To delete a shortcut, do the following: Press Select Shortcuts, and press Select. The following message is displayed: “Select a Shortcut by pressing the key!” Press the shortcut to delete and press more..Scroll to Delete [selected shortcut], and press Select. A confirmation message is displayed.
  • Page 83 Play. When you are done listening to a signal, press Stop. 12.3.2 ALERT TYPE With the Mitel 7434 phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call), and for monitored extensions. The following alerting types are available:...
  • Page 84 ETTINGS The extension number, the label, the ring signal and alert type are displayed. Press more..Select Edit Alert, and press Select. Select an alert, and then press Set. A confirmation message is displayed. Press Yes It is also possible to change the alert signal by pressing , selecting Shortcuts, and then pressing the shortcut for the monitored extension.
  • Page 85 7434 P MX-ONE ITEL HONE FOR OICE 12.4.3 MODIFYING BRIGHTNESS HOLD TIME To modify the brightness hold time, do the following: Press Select Display and press Select. Scroll to Brightness Hold time and press Select. You can modify the hold time to 1, 2, 5, 10, 30 or 60 minutes.

  • Page 86: Time And Date

    ETTINGS Press Yes to confirm, or No to cancel. 12.6 TIME AND DATE This section describes how to change the time and date format in the display. 12.6.1 MODIFYING TIME FORMAT To modify the time format, do the following: Press Select Time &...
  • Page 87 7434 P MX-ONE ITEL HONE FOR OICE 12.8.1 CHANGING PIN CODE You can change the PIN code used for logging on to the telephony system. The PIN is the same as the individual authorization code, see 11.2 Authorization Code on page Note: Depending on the phone configuration, the menu option Changing PIN may not be available.
  • Page 88 IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Mitel 7434 is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.

  • Page 89: Web Interface

    PHONE IP ADDRESS To find out the IP address of the phone, do the following: Press Select Help and press Select. About Mitel 7434 is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
  • Page 90 NTERFACE Press Select. Select Phone Web Address, and press Select. The web address is displayed. Press to return to idle mode. 6/1553-DBC 434 01 Uen G1 2016-03-08...

  • Page 91: Using The Web Interface

    7434 P MX-ONE ITEL HONE FOR OICE 13.3 USING THE WEB INTERFACE To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on.
  • Page 92 NTERFACE 6/1553-DBC 434 01 Uen G1 2016-03-08...
  • Page 93 7434 P MX-ONE ITEL HONE FOR OICE Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 13.3.1 CONTACTS FOLDER Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts.
  • Page 94 NTERFACE Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. • Click Delete to delete the current name and number. • Click Back to exit the edit and delete menu without any changes. 13.3.1.3 Deleting All Contacts To delete all your contacts, do the following:...
  • Page 95 7434 P MX-ONE ITEL HONE FOR OICE 13.3.3 SETTINGS - SHORTCUTS Expand Settings. The submenus are shown. Click the submenu to be changed: • Phone Shortcuts. • Panel 1 Shortcuts • Panel 2 Shortcuts • Panel 3 Shortcuts A table with the current programming for each key is shown. The table shown corresponds to how the keys are placed on the phone or on the panel unit.
  • Page 96 NTERFACE The submenus are shown. Click Sounds. The current settings for Default Ring Signal, Alert 1st Call, and Alert 2nd and 3rd Call are displayed. Make the desired changes by selecting values from the drop-down lists, and click Save. 13.3.5 SETTINGS - SECURITY AND ACCESS To change the PIN code, do the following: Expand Settings.

  • Page 97: Troubleshooting

    7434 P MX-ONE ITEL HONE FOR OICE TROUBLESHOOTING This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar problems, there may be a system error.

  • Page 98: List Of Features And Procedures

    Zealand, North America/U.S., Norway, Korea, Saudi Arabia, Singapore, South Africa, Spain, Standard, Sweden, Switzerland, and United Kingdom. Suffix digits are entered as written. For Mitel 7434 IP phones, you normally use dedi- cated keys instead of suffix digits. Feature codes are entered as * code # for activation, and as # code # for deactivation.
  • Page 99 7434 P MX-ONE ITEL HONE FOR OICE - busy extension or no Press key 6 France, New reply Zealand, Sweden: 5 - busy external line Press key 6 France, New Zealand, Sweden: 5 to cancel: - busy extension or no #37* extension U.S.
  • Page 100 IST OF EATURES AND ROCEDURES to terminate diversion on no #211# answer for own extension to terminate diversion on no #211*diverted answer for another extension extension number# (remotely) to activate diversion on busy *212# Destination number must have been set by for own extension administrator.
  • Page 101 7434 P MX-ONE ITEL HONE FOR OICE to cancel from answering #21* diverted UK: #2* position extension number # to order new follow-me *21* extension UK: *2* position number to divert * number of follow-me position # to order from another...
  • Page 102 IST OF EATURES AND ROCEDURES to reply *32# MESSAGE DIVERSION (Absence/Interception) to order *23* absence U.S.: *24* reason* time/date # to cancel #23# U.S.: #24# to print *26# Sweden: N/A NIGHT SERVICE Universal Press 8 (suffix) or *8# Finland, Sweden: U.S.
  • Page 103 7434 P MX-ONE ITEL HONE FOR OICE TAKE CALL ON ANOTHER Press key 8 (suffix) or *8# MULTIPLE TERMINAL, or Finland, Sweden: GROUP CALL PICKUP, or answer on COMMON BELL U.S. and Canada: or NIGHT BELL (* and # in...

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