Media Issues - SATO Argox XM4 Series User Manual

XM4 Series Printer
User Manual

6.2 Media issues

The media is out.
￭
Load a new media roll.
The paper is jammed.
￭
Open the printer and clear the jammed paper.
￭
Make sure the paper is held properly by the Media Guides.
The printing position is not correct.
￭
Did you use the correct media type for printing?
￭
The media is not loaded correctly. See Section 2.3, Loading Media, to
reload the media.
￭
The media sensor needs to be calibrated. See Section 3.2, Printing
Media Calibration & Configuration, to calibrate the sensor.
￭
The media sensor is dirty. Clean the media sensor.
Nothing is printed.
￭
The media is not loaded correctly. See Section 2.3, Loading Media, to
reload the media.
￭
The print data might not be sent successfully. Make sure the interface is
set correctly in the printer driver and send the print data again.
￭
Make sure the media and ribbon are both matched.
The print quality is poor.
￭
The printhead is dirty. Clean the printhead.
￭
The platen roller is dirty. Clean the platen roller.
￭
Adjust the print darkness or lower the print speed.
￭
The media is incompatible for the printer. Use appropriate media roll
instead.
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