Confirm That Your Headset Is Registered; No Sound In Headset; Poor Audio - Cisco 8851NR User Manual

CISCO 8800 SERIES

Confirm that Your Headset Is Registered

Procedure
Check to see if your headset is registered with the phone.
Step 1 Press Applications
Step 2
Navigate to Accessories. Select Show detail.

No Sound in Headset

Problem
There is little or no sound coming through the headset.
Solution
Check the volume level on your headset by pressing the volume controls to adjust the sound level. If the
problem continues, use the following work flow to troubleshoot your problem.
Figure 22: No Audio Workflow

Poor Audio

Problem
Your headset is functioning, but the audio quality is poor.
Solution
Use the following work flow to troubleshoot your problem.
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