Known Issues - Quantum Scalar i500 Release Notes

Release Notes
Document 6-01378-10 Rev A
October 2008

Known Issues

Change Service
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Number Number
16492
16528
16658
19299
6
This release of Scalar i500® i4 (520G.GS003) firmware has the following known
issues.
Description
The Library Configuration Report
(
Reports > Library Configuration
identifies HP LTO-4 Fibre Channel and
SAS drives as HP LTO-4 SCSI drives.
When upgrading a library that contains
HP drives with tapes loaded in them,
you may receive RAS ticket T022 (sled
lost communication with drive). The
LED of the drive sled containing the
loaded HP drive is illuminated, and the
library reports the drive is present, but
the loaded HP drive is not available.
When cleaning an LTO-4 tape drive
using application-managed cleaning
(not library-managed cleaning),
cleaning cartridges that have "L1" on
the barcode label are not mounted into
the tape drive.
If you set the time and the time zone at
the same time, the actual time reported
by the library may be incorrect (it may
be an hour off from the actual time).
Known Issues
Workaround
The
Reports > Library Configuration
) screen lists the native device identifier as
reported by the tape drive. HP tape
drives always report SCSI as the native
device identifier, even if they are Fibre
Channel or SAS. This is not expected to
change. All other pages list the drive
interface from the barcode label, so they
are listed correctly.
Prior to upgrading library firmware,
make sure all your HP tape drives are
unloaded.
When cleaning an LTO-4 tape drive
using application-managed cleaning, use
a universal cleaning cartridge that does
not have "L1" on the barcode label. If the
barcode label contains "L1", the cleaning
operation will be rejected.
Reset the time again (without resetting
the time zone).
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