Known Issues - Quantum PX500 Release Note

Release Notes
Document 5502252 Rev C
August 2008

Known Issues

Change Service
Request Request
Number Number
PCR 17460
PCR 18082
PCR 19087
PCR 19090
PCR 19188
PCR 19242
PCR 19853
PCR 19997
6
This release of Scalar 50 and PX5xx (V51) firmware has the following known issues:
Description
When logging in through service telnet
port, the first login always fails.
False power supply and power supply
fan critical events may be logged on
rare occasions.
OCP/Remote Management Pages: A
method is needed to unlock the doors
when a host goes down leaving the
doors in a locked state.
The number of event fields on the OCP
should match what the customer is able
to view (critical, warning, and
information).
Remote Management Pages: The drive
firmware update does not refresh to the
new firmware version once the update
completes. It requires a power cycle to
update.
Log Sense page 07 (Last N Error Events)
doesn't work as reported in the
Software Interface Guide.
The drive firmware update through the
Remote Management Pages sometimes
fails.
During a I/E column port operation, if
is selected from OCP
Release Magazine
and tapes are moved around, the library
can fail after the door closes and a re-
scan occurs.
Known Issues
Workaround
This only occurs with some telnet clients. This
will be corrected in future releases of library
firmware.
This will be corrected in future releases of
library firmware.
Restart the backup application and unlock
resources. This is a usability change that will be
addressed in a future release.
This will be corrected in future releases of
library firmware.
To display the correct drive firmware version
after an update on the Remote Management
Pages, the customer will need to power cycle
the library.
This will be corrected in future releases of
library firmware.
Try the procedure again, if it still fails use the
primary port connection to update drive
firmware.
If load ports are being accessed, do not attempt
to release the magazine. This will be corrected
in future releases of library firmware
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