Electronic Programme Guide (Epg); Troubleshooting - Strong SRT 2221 User Manual

Hybrid terrestrial android hd receiver
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7.6 Electronic Programme Guide (EPG)

The Electronic Programme Guide (EPG) shows programme schedules and information for current
programmes and coming programmes up to the 7 next days. Press EPG button on remote to open
the EPG in viewing mode. To change to other channel, press the RED and GREEN buttons. Press
tup/q to navigate in the EPG menu. Press OK to get detailed information about the programme.
Press the BLUE Timer button to set a reminder for a programme or to programme a recording.

8.0 TROUBLESHOOTING

There may be many reasons that affect the correct operation of your Android receiver. If the receiver
does not work as you expect, please follow the steps outlined below. If after performing these
operations the receiver still does not work well, contact your dealer or service centre in your area or
write an email to our support via our website www.strong.tv.
If the DTV part shows problems with reception, first check if all cables and connectors still are in good
condition. Check whether your antenna is still fixed well and pointed optimally to the broadcast
tower. If you are using an active antenna, please check if the antenna power is set to on. If all is OK,
you can reset the unit back to the factory settings and try to install again. Refer to chapter 7.3.7 of this
user manual.
If you experience problems in the Android part, first check whether it is caused by an application. Try
to clear the data or remove the app and check if this solves the problem. Please enter Settings – Apps
-- (select the app) -- Clear data and then return to the menu and test if all works again.
If not successful you can reset the receiver back to the factory settings and try to install it again. Refer
to chapter 6.7.2 of this user manual.
Warning
Problem
The remote control is not
working. The remote LED
is blinking 15 seconds after
pressing a button.
Some buttons of the
remote control are not
working
20
Select to start searching on one frequency for available channels. All stored
channel from before will be kept in the channel list. When all settings have
been made, press OK to start scanning.
Select FTA to search and store free channels. Select All to also store encrypted
channels into the channel list. However, this device cannot decode these
channels.
Do not open the receiver cover. This action will damage the warranty seals
and warranty repairs will be denied.
Possible reason
The battery is exhausted
The remote control is
incorrectly aimed. The USB
adapter of the remote control
has been removed.
The Air mouse function is
activated
Remedy
Change the batteries
Aim the remote control at the
receiver, or check that nothing
blocks the path to the receiver
front. Insert the USB adapter
belonging to the remote control.
Press to switch this function
OFF.

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