Aastra 5380 User Manual page 42

Supplementary features
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
Callback
Close
Reset
42
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press the Callback Foxkey.
➔
You hear the acknowledgement tone.
Put the handset on-hook.
➔
The display shows Call
Back to the idle state:
Press the Close Foxkey.
➔
Callback remains activated.
Note:
The callback is stored in Menu > Activated features as long as it was not
answered or cancelled by the system.
Reset callback:
Press the Reset Foxkey.
➔
Callback is deactivated.
Note:
You can only have 1callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
expected.
Aastra 5380/Aastra 5380ip
eud-1282/1.3 – R3.0 – 04.2013