Aastra 5380 User Manual page 128

Operator phone
Transferring an external call
You want to transfer an external call to an internal user who does not have exchange
access.
Not only can you hand over an external call, you can also dial the call partner's phone
number and announce him to the call destination required.
Enquiry
<Phone number>
128
You are making/taking a call:
Press the Enquiry Foxkey.
Press a free Line key.
➔
You hear the exchange signal.
Transfer of the external call without prefix:
Put the handset on-hook.
➔
The internal user has taken the exchange access. The operator phone
switches to the idle state.
Transfer of the external call with prefix:
Enter the phone number you want.
Transfer without prior notification: Put the handset on-hook.
➔
The internal user has taken the call. The operator phone switches to the idle
state.
Transfer with prior notification: wait until the person answers.
Announce the internal user.
Put the handset on-hook.
➔
The internal user and the external user are now connected with each other.
The operator phone switches to the idle state.
Aastra 5380/Aastra 5380ip
eud-1282/1.3 – R3.0 – 04.2013