Troubleshooting - Strong SRT 24HA3003 User Manual

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NOTE:
6.2.4 Browse text documents
Press t u to select Text in the main menu. Then press t u to select the drive disk you choose to watch
and ENTER to enter. Select the file you want to display by using pq t u and confirm with OK. Quit
step by pressing ENTER. Press t u to select return and go back to previous menu.
6.2.5 Software update via USB
From time to time you can check if there is an improved software version available. This can be viewed
and downloaded from our website www.strong.tv. Search the model number on our website's service
support section. If there is an improved software version you can download the file and copy it to the
root of a USB device. Then press pq button to select Software Update (USB) from the SETUP menu on
your TV. Afterwards plug your USB device into the USB slot and pressENTER to update the respective
software. Confirm with Yes using t u. When the update is completed, remove the USB stick, disconnect
your device from the main power supply and plug in again.

7.0 TROUBLESHOOTING

There maybe various reasons for abnormal operation of your TV set. Check your TV set according to
the general procedures shown below. Additionally, we strongly recommend reading the detailed
troubleshooting of your TV set in the full user manual available on our website www.strong.tv. If your TV
set does not work properly after checking the general and detailed troubleshooting, please contact your
dealer, the local Service Hotline, or send an email to our support via www.strong.tv. DO NOT try to open
or disassemble your TV set. It may cause a dangerous situation and the warranty will be void.
Problem
The LED/Standby indicator
does not light up
Highlight the button and press ENTER to check the information of the shown
photo.
Highlight the icon in the menu bar and press ENTER to rotate the picture 90
degrees clockwise or counter clockwise.
Highlight the icon on the menu bar and press ENTER to zoom in or zoom out
of the image.
When the image is magnified, use this function for convenient check.
Highlight this icon, press ENTER, then press t upq to move the image.
The move function is only available when the image is enlarged.
Possible cause and solution
1. Check whether the power connector is completely plugged at
the TV and into power socket.
2. Make sure that the switch on multipoint connectors is switched
ON as well.
3. The electrical outlet may be damaged.
4. STBY LED is defective.
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