Toyota C-HR 2020 Manual page 191

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If the shift lever cannot be shifted from P
First, check whether the brake pedal is being depressed.
If the shift lever cannot be shifted with your foot on the brake pedal while
pressing the button on the shift knob, there may be a problem with the shift
lock system. Have the vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Releasing the shift lock:
Set the parking brake.
1
Turn the engine switch to the "LOCK" position (vehicles without a smart key
2
system) or off (vehicles with a smart key system).
Depress the brake pedal.
3
Remove the cover.
4
Remove the cover using flathead
screwdriver. To prevent damage to the
cover, tip the screwdriver with a rag.
Press the shift lock override button
5
while pressing the button on the shift
knob.
The shift lever can be shifted while the
button is pressed.
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G AI-SHIFT
G AI-SHIFT automatically selects a suitable gear for sporty driving according
to driver's input and driving conditions. G AI-SHIFT operates automatically
when the shift lever is in D and sport mode is selected for the driving mode.
(Selecting normal mode or shifting the shift lever to the M position cancels
this function.)
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4-2. Driving procedures
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