Frequently Asked Questions - Mendota AA-11-00392 Installation And Operating Instructions Manual

Timberfire direct vent gas fireplace heater
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5.6 FREQUENTLY ASKED QUESTIONS

What to do if I smell gas?
If you smell gas:
 Do not light any appliance.
 Do not touch any light switches.
 Do not use any phone in your building.
 Call your gas supplier from a neighbor's phone.
 Follow the provider representative's instructions.
 If you cannot reach your gas supplier, call the fire department for assistance.
Where can I find the model and serial numbers?
When requesting service, you will be asked to provide the model number and serial number to your Mendota dealer. This
information will expedite the warranty verification process. The Listing Label contains the model number and serial number for
your particular appliance.
This is an example of your listing label:
Listing label location: The listing label
is located in the air gap below the
bottom edge of the glass door frame.
It is attached to a cable and can be
pulled out to be viewed.
85-03-01116
Figure 5-2 Listing Label
DXV42 TIMBERFIRE
Page 70

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