Mendota AA-11-05216 FV32I Installation And Operating Instructions Manual
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Mendota AA-11-05216 FV32I Installation And Operating Instructions Manual

Fullview direct vent gas fireplace insert heater
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MODEL NO. AA-11-05216 FV32I FULLVIEW DIRECT VENT GAS FIREPLACE INSERT HEATER
WARNING: If the information in these instructions
is not followed exactly, a fire or explosion may
result causing property damage, personal injury or
loss of life.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
•
Do not try to light any appliance.
Do not touch any electrical switch; do not
•
use any phone in your building.
•
Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
•
If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by local
codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gasses, unless a
certified kit is used.
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and must be installed.
Installation and Operating Instructions
85-03-01240-A
AVERTISSEMENT. Assurez-vous de bien suivre les
instructions données dans cette notice pour réduire au
minimum le risque d'incendie ou d'explosion ou pour
éviter tout dommage matériel, toute blessure ou la mort.
Ne pas entreposer ni utiliser d'essence ni d'autres vapeurs
ou liquids inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
• Ne pas tenter d'allumer d'appareil.
• Ne touchez à aucun interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bâtiment où vous trouvez.
• Appelez immédiatement votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz,
appelez le service des incendies.
- L'installation et l'entretien doivent être assurés par un
installateur ou un service d'entretien qualifié ou par le
fournisseur de gaz.
Cet appareil peut être installé dans une maison
préfabriquée (É.-U. seulement) ou mobile déjà installée à
demeure si les règlements locaux le permettent.
Cet appareil doit être utilisé uniquement avec les types de
gaz indiqués sur la plaque signalétique. Une trousse de
conversion est fournie avec cet appareil.
Une barrière conçue pour réduire le risque de brûlures
du verre chaud est fournie avec cet appareil et doit être
installée.
FV32i

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Summary of Contents for Mendota AA-11-05216 FV32I

  • Page 1 Installation and Operating Instructions MODEL NO. AA-11-05216 FV32I FULLVIEW DIRECT VENT GAS FIREPLACE INSERT HEATER WARNING: If the information in these instructions AVERTISSEMENT. Assurez-vous de bien suivre les is not followed exactly, a fire or explosion may instructions données dans cette notice pour réduire au...

  • Page 2: Read Me First

    Fall. 1.2 HOT SURFACES ARE NORMAL Mendota Inserts comply with ANSI Z21.88-2017 Standards for maximum surface temperatures (ambient plus 117 F) on exposed “combustible” surfaces adjacent to the Insert.

  • Page 3: Table Of Contents

    ENERAL ECHNICAL EFERENCES AC Power Connection Option ....... 36 3.1.1 Mendota Fireplace Insert Curing Instructions ..11 3.3.2 Backup DC Power Connection ......36 Step 1: Expelling Initial Smoke and Odors ... 11 3.3.3 PF2 Ignition System Diagram ......37 Step 2: High Heat Curing Cycle ......
  • Page 4 ........50 ..........66 IREPLACE AVITY REPARATION LEANING IEWING LASS ................ 51 ........66 ENTING EQUIRED NNUAL AINTENANCE 4.9.1 Removing Vent Adapter from top of unit .... 51 ......67 IRING OR NDER IRING OF URNER 4.9.2 Dropping Flex Vent Liners ........52 ....

  • Page 5: General Information

    2.1.1 Building Permit & Inspection Requirements All installations of Mendota fireplaces and inserts must comply with all the requirements stated in this Installation and Operating Manual. The dealer and/or installer must obtain all required building permits and inspection approvals from the local building inspection department or the local jurisdiction.

  • Page 6: Safety Warnings

    HIGH-ALTITUDE INSTALLATION INFORMATION: Prior to installing at altitudes higher than 7,500 ft., understand the need for gas input derating. Contact your local gas company to see if your gas type is already derated for your altitude or contact Mendota Technical Service for support.

  • Page 7: Safety Standards And Warnings

    Never obstruct the flow of combustion and ventilation air. Keep the front of the fireplace clear of all obstacles and materials for servicing and proper operation. Use only Mendota approved Screens, Fronts and Trim Kits. Due to high temperature, the fireplace should be located out of traffic areas and away from furniture and draperies.
  • Page 8 été plongée dans l’eau. Do not use any fronts or doors with this fireplace unless they are certified by Mendota and installed by a certified installer.

  • Page 9: Requirements For The Commonwealth Of Mass

    2.3 REQUIREMENTS FOR THE COMMONWEALTH OF MASS. The information in this section applies to all installations performed in the Common Wealth of Massachusetts only. For all side wall, horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes and where the side wall exhaust vent termination is less than seven (7) feet above grade, the following requirements shall be satisfied: 1.

  • Page 10: Technical References

    If the ignition control system goes into lockout mode, always wait 5 minutes before attempting to relight. Never block off convection air openings or paths. Trim panels or surrounds shall not seal ventilation openings in the fireplace. Always use Mendota decorative fronts and Mendota approved vent systems and vent caps only. 85-03-01240...

  • Page 11: Mendota Fireplace Insert Curing Instructions

    Please be aware that any material used around the fireplace will heat up and has the potential to cause odor issues. Adhesives, glue, wall substrate, wall finish material, paints and polishes are common materials that if used incorrectly will cause odor issues. Mendota is not responsible for any odor issues caused by materials used around the fireplace. 85-03-01240...

  • Page 12: Mechanical Technical References

    3.2.1 Install Only in Woodburning fireplaces This Mendota Insert must be installed and serviced by a qualified installer, service agency, or the gas supplier. This Gas Fired Insert Heater can only be installed inside a Masonry Woodburning Fireplace cavity or inside a Factory Built Zero Clearance Woodburning Fireplace Cavity.

  • Page 13: Listing Label

    3.2.2 Listing Label The listing label is located at the bottom cavity of the unit between the valve assembly and floor. It is secured to a chain and loosely inserted in the bottom of the unit and can be pulled out to be viewed. Listing Label Serial Label Location 85-03-01240...

  • Page 14: Other Warning And Caution Labels

    3.2.3 Other Warning and Caution Labels All warning labels are located as specified. Make certain you heed all the warning and caution statements during installation and maintenance of this appliance. Supplied in manual box. To be attached to existing Located on right side of unit near electrical inlet. fireplace opening prior to insert installation.
  • Page 15 Located on glass door of unit. 85-03-01240 FV32i Page 15...

  • Page 16: Fv32I Insert Ratings Information

    3.2.4 FV32i Insert Ratings Information This Mendota insert must be installed in an existing masonry wood burning fireplace or a factory built ZC wood burning fireplace. This Mendota insert must be installed and serviced by a qualified installer, service agency, or the gas supplier.

  • Page 17: Normal Surface Temperatures

    Keep Furniture pieces at least 60” away in front of the barrier screen surface. HINT: To greatly reduce surface temperatures surrounding this Insert during operation, Mendota recommends operating the integrated convection air blowers which aid in cooling all surrounding surfaces.

  • Page 18: Minimum Fireplace Size Requirements

    3.2.6 Minimum Fireplace Size Requirements Depending on the type of surround being used will determine the minimum dimensions required for installation. If using a “Flat” return surround the minimum dimensions will be greater than if using a “Flange” return surround. If using a flange surround, please note the minimum return is 5/8”.

  • Page 19: Overall Insert Dimensions

    3.2.7 Overall Insert Dimensions FRONT VIEW TOP VIEW SIDE VIEW 85-03-01240 FV32i Page 19...

  • Page 20: Insert Features Identification

    3.2.8 Insert Features Identification See features and locations below. 85-03-01240 FV32i Page 20...

  • Page 21: Convection Blower System

    Convection Blower System Dual blowers are provided as standard equipment with this FV32i Insert. The dual blowers have an air output rating of 190 CFM (in free air). This Insert is designed to operate with the blowers turned off or on. Turning the blower on aids in distributing and circulating heat to the room this Insert is installed in.

  • Page 22: Clearances To Combustible Side Walls

    3.2.10 Clearances to Combustible Side Walls The minimum distance required from the side edge of the visible glass to a combustible side wall is 18”. Combustible side walls, mantel corbels, mantel legs and other combustible walls and decorative objects must fall behind a 45-degree line extending outward from the side edges of the visible glass unless such objects are more than 18”...

  • Page 23: Clearances To Combustible Mantels

    3.2.11 Clearances to combustible mantels An 4” combustible mantel may be installed at a minimum of 14" above the top of the heat outlet (33.75” up from the floor level of this Insert). Non-combustible (marble, brick, stone, metal etc.) mantels can be installed at any desired height above the top convection air opening.

  • Page 24: Clearances To Combustible Mantels

    If these materials are used it is recommended that the insert is raised at least 12” above the floor. Mendota does not guarantee any materials used around the insert. Mendota disclaims any and all liability for any damage to finishing materials including warping, discoloring, cracking, peeling or flaking. This also includes any off-gassing or unpleasant smells from materials when they are heated.

  • Page 25: Hearth Pad Materials

    Hearth Pad Materials A hearth pad with an R-Value of at least 1 is required unless the insert is raised off the floor 6” or more. A list of common finishing materials and their R-Values is included in the “R-Values of Common Finishing Materials” section of this manual. Many finishing materials have a low R-Value.

  • Page 26: Re-Facing A Woodburning Fireplace

    3. All facing materials used on the new framed structure and within 24” of the existing fireplace opening, in all four directions, must be of the noncombustible type. Note: The suggestions given in this section are Mendota Fireplace’s recommendations only. All local building code requirements must still be researched and followed.

  • Page 27: Suitable Mantel, Facing & Hearth Pad Materials

    Information for common materials used is given below. Mendota does not guarantee any materials used around the insert. Mendota disclaims any and all liability for any damage to finishing materials including warping, discoloring, cracking, peeling or flaking.

  • Page 28: Smooth Wall

    230 F. The epoxy resin coating used on granite slabs are resistant to discoloring and structural failures up to 350 F. Mendota does not assume any liability for discoloring, flaking or cracking of marble or granite. 85-03-01240...

  • Page 29: Suitable Paints And Sealant Materials

    Mendota cautions that due to natural structural defects that can exist within marble and stone pieces, cracking and/or flaking of the marble or stone is possible and must be considered prior to selection and application around Mendota inserts. Mendota further cautions that proper adhesives be used to attach stone facings.

  • Page 30: Recommendations For Television Installation

    Many television manufacturers specify in their installation instructions that the television must not be installed near or above a heat source. The decision to install a television near or above a Mendota fireplace rests solely on the consumer. It is the consumers responsibility to satisfy television specifications and insure the television will not exceed maximum operation temperatures.

  • Page 31: Recommendation 2: Create A Recessed Cavity

    Recommendation 2: Create a recessed cavity Frame a recessed cavity above the fireplace. The cavity shall be at least 6 inches taller and 6 inches wider than the television. The cavity’s bottom surface must be a minimum of 24 inches above the top air gap of this fireplace. The cavity must be deep enough for the television to be recessed at least 2 inches in from the wall.

  • Page 32: Venting

    The FV32 Insert must be vented vertically to the outside and must use one of the approved co-linear flexible ducting systems. Mendota recommends that both exhaust and air intake flex liners be run all the way to the vent cap. Seals between flex liners and unit top and vent cap must be permanent and as airtight as possible.

  • Page 33: Fireplace & Chimney Cleaning Requirements

    Chimney flues can vary in shape, size, and type. During inspection, make note of the type of the flue system used. Professionally clean and make any repairs before installing a Mendota gas Insert. Especially, pay attention to unlined flues which may have missing or severely damaged mortar joints.

  • Page 34: Types Of Chimney Tops And Vent Caps

    Types of Chimney Tops and Vent Caps Chimney tops vary in shape and size and configuration. The vent cap selected for installation will require some modification to fit various chimney top types. Consult with your vent supplier. Single ZC Flue Cap Clay Liner Cover Open Top Clay Liner Concrete Cap Chimney Top...

  • Page 35: Lectrical Technical References

    Side by Side Flues Side by Side Vent Caps ELECTRICAL TECHNICAL REFERENCES 3.3.1 AC Power Requirements WARNING: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. When this appliance is installed with a three-prong (grounding) plug for protection against shock hazard, it should be plugged directly into a properly grounded three-prong receptacle.

  • Page 36: Ac Power Connection Option

    Option 1: 8-foot power cord AC Power Connection Option Two options exist for supplying 120 VAC power to this appliance: 1. Use the preinstalled 10’ extension cord and run the extension cord out of the fireplace cavity to a wall electrical outlet in the room or install an electrical outlet (inside a metal junction box with metal faceplate) inside the wood burning fireplace cavity.

  • Page 37: Pf2 Ignition System Diagram

    3.3.3 PF2 Ignition System Diagram Note: Connect wires in junction box located on the right side This appliance must be electrically connected and grounded of this appliance to house power using supplied wire nuts. in accordance with local codes or, in the absence of local codes, with the current NFPA 70- National Electric Code or CSA C22.1- Canadian Electrical Code.

  • Page 38: Lumbing Technical References

    CORRECT GAS PRESSURE AND PROPER GAS SUPPLY LINE SIZING IS IMPERATIVE TO THE SUCCESSFUL PERFORMANCE OF YOUR MENDOTA GAS FIREPLACE INSERT. BE SURE THE GAS SUPPLIER OR PLUMBER CAREFULLY CHECKS FOR CORRECT GAS PRESSURE AND GAS LINE SIZING WHEN INSTALLING THE FIREPLACE INSERT.

  • Page 39: Gas Pressure Requirements And Checking

    3.4.3 Gas Pressure Requirements and Checking Two pressure taps for checking input and output gas pressures are located on the main gas valve. A qualified installer should use this fitting for setting the correct gas pressure during initial installation. The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2...

  • Page 40: Factory Installed Manual Gas Shutoff Valve

    3.4.6 Factory Installed Manual Gas Shutoff Valve A manual gas shutoff valve is factory installed and located within the left-side convection chamber. To operate the manual gas shutoff valve, insert the tip of the glass latch tool into the hole in the valve activation bracket. Rotate the tool clockwise 90- Degrees or until it stops to fully close the Valve.

  • Page 41: Gas Input Rate Verification

    3.4.9 Gas Input Rate Verification Natural Gas Input Rate Verification Verify main orifice size. The main orifice body has the orifice hole size stamped on it. NG orifice size shall be #49 (rear burner) and #45 (front burner) for all elevations in between 0-2000ft. NG orifice size shall be #49 (rear burner) and #46 (front burner) for all elevations exceeding 2000ft.

  • Page 42: Installation Instructions

    INSTALLATION INSTRUCTIONS 4.1 INSTALLATION CHECKLIST The instructions provided in this chapter are arranged in the sequence of occurrences. This installation checklist is supplied as a guide for installers to follow step by step. As you complete each step of the installation work, check mark the completed work item in the list, below.

  • Page 43: Ontents Of The Anual Acket

    Once the outer box is removed, you will find the Insert body and a manual packet white box. This manual packet white box includes the items shown in the table, below. Contact Mendota Technical Service if any parts are missing.

  • Page 44: Eveling Bolts

    The leveling bolts supplied are designed specifically for application with this product. only use leveling bolts supplied by Mendota and for leveling purposes only. Never use leveling bolts for purposes of lifting unit up to make up for ash lip heights or other lifting or raising needs.

  • Page 45: Lass Door Removal And Reinstallation

    4.5 GLASS DOOR REMOVAL AND REINSTALLATION 4.5.1 To Remove Door Use the glass latch tool to disconnect the spring latches from the glass frame. Insert tool into hole in latch, pull towards you and rotate 90-degrees to disengage top latches. Remove tool. There are two spring latches on top of this gas fireplace.

  • Page 46: Ight Bulb And Light Lens Installation

    The insert comes with the light bulb and lens installed. To replace the bulb when needed follow the steps below. The accent light uses a halogen G9 25Watt light bulb. Replacement bulbs are available from your Mendota dealer. Part Number 10-11-00020.

  • Page 47: Orifice Sizes Requirement

    Orifice sizes requirement A Natural Gas to LPG conversion kit #HA-82-00411 must be ordered and installed to convert the FV32i Fireplace to burn LPG. LP Conversion Kit # HA-82-00411 contains the following parts: One motorized LP pressure regulator #907.012 and two cap orifices (drill #3/64”).
  • Page 48 6. Locate Pilot Light on left side of firebox between the two air shutter boxes. While holding the pilot base body with large vice grips tightly loosen pilot light hood using a 7/16” open end wrench on the hex shape base. Rotate counter clockwise ¼...

  • Page 49: Pressure Regulator Conversion

    4.7.2 Pressure Regulator Conversion WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. 1. See Figure 3-14-1: Using a Torx T20 (supplied) or slotted screwdriver, remove and discard the two pressure-regulator mounting screws (A);...

  • Page 50: Burner Ignition Characteristics

    4.7.3 Burner Ignition Characteristics Note: Connect gas supply and verify that the minimum inlet and outlet pressures are conforming. Once the conversion to LPG and all the above steps have been completed, light the main burners. Use remote transmitter to turn on pilot light and burners. Main burner should now light IMMEDIATELY, and flame should not "lift"...

  • Page 51: Venting

    NOTE: Mendota recommends that both exhaust and air intake flex liners be run all the way to the vent cap. Seals between flex liners and unit top and vent cap must be permanent and as airtight as possible. Never use silicone sealants in pipe joints. Use of sealants at flex pipe joints is not required.

  • Page 52: Dropping Flex Vent Liners

    Safety Glasses during this process to avoid being cut and to safeguard eyes from flying debris. 4.9.3 Attaching Flue Liners to Vent Cap Four hose clamps are supplied with each Mendota vent kit. Four #8 sheet metal screws are needed which are not supplied with Mendota vent kits.

  • Page 53: Sealing The Vent Cap Base Plate Or Flashing To The Chimney Top

    Make certain vent cap/ flashing is permanently sealed to chimney top using exterior grade roofing sealants. 1. At the chimney top, attach 3” flex vent to 3” starter collar on vent cap. 2. Secure 3” vent flex to 3” starter collar employing one 3”...

  • Page 54: Air Intake Damper Adjustment Suggestions

    4.9.5 Air Intake Damper Adjustment Suggestions The Insert's vent adapter has a damper plate located on the 3" air intake tube. The vent damper comes from the factory set at a 45-degree position. Set the damper according to the length of venting used. ...

  • Page 55: Insert Body Installation

    Use spring loaded lever to pull vent adapter back into place on the unit and then latch it to front of unit. 4.11.1 Surround Installation NOTE: Faceplate surrounds are only used for Mendota Door Kits. Basix surrounds are used for all other decorative fronts and safety screen only installations.

  • Page 56: Log Set/ Media Installation

    4.11.2 Log Set/ Media Installation Three distinctive wood species log sets are available as options for this model Insert. White Oak Log Set Norway Spruce Birch Installation Instructions for each log set are included with the individual log set. Follow those instructions to install one log set. Note: Installer, save and give the copy of the Log Set Installation Instructions to the homeowner for future references.

  • Page 57: Homeowner Information

    We are committed to quality and satisfaction for all Mendota owners. Thank you for choosing a Mendota to be a source of comfort and beauty in your home.

  • Page 58: Remote Control Functions

    (Note: If you do not hear any beeps when you press the sync button, contact your Mendota dealer or installer for assistance.) Within seven seconds, press the “on” button on the remote control. The fireplace will beep four times to indicate that the remote control’s command is accepted and sets to the code of that controller.

  • Page 59: Remote Control Operatingi

    function adjusts the flame height in accordance to the difference between the set point temperature and the actual room temperature. As the room temperature gets closer to the set point temperature, the Smart Thermostat automatically modulates the flame down. 3. Up/Down Button: This button is used to increase or decrease the thermostat temperature, flame height, fan speed, and accent light intensity.

  • Page 60: Icon Details

    5.5.4 Icon Details Mode Button: Pressing the mode button toggles between the various available functions: flame height, fan speed, accent light intensity and rear burner on/off. Flame Height: Six flame height levels are available. While the flame height icon is displayed, pressing the up or down button once will increase or decrease the flame height by one of six increments.

  • Page 61: Ipi And

    Note: The snowflake icon will be always visible on the display when in CPI mode. Recommended: Mendota recommends that CPI mode is used during the winter months when the average daily high temperature falls below 50 °...

  • Page 62: Operating Instructions

    5.9.2 Where can I find the model and serial numbers? When requesting service, you will be asked to provide the model number and serial number to your Mendota dealer. This information will expedite the warranty verification process. This is an example of your listing label: Listing label location: The listing label is located in the opening between the floor plate and the door.

  • Page 63: Can I Operate My Insert During Power Outages

    5.9.3 Can I operate my Insert during power outages? This electronic ignition system uses the supplied 110VAC power when it is available for all functions of this system. If you experience a power outage, plug in the battery pack (6V DC maximum, supplied with this fireplace) to the fireplace backup power inlet port.

  • Page 64: Periodic Inspection

    These adjustments should be made by a qualified technician to achieve the best flame performance. Contact your installer or Mendota dealer if you feel your fireplace is not burning correctly. Improper setup and adjustment is not covered under warranty.

  • Page 65: When Do I Change Batteries In My Remote

    This should clear the lockout mode. Turn on the remote and start the fireplace. Ensure the master switch is in the run/on position. After completing these steps, contact your Mendota dealer if fireplace will not turn on. 5.9.13 What happens when I first light my fireplace? When you first light your fireplace, the initial curing phase is initiated.

  • Page 66: Maintenance Information

    MAINTENANCE INFORMATION WARNING: Before preforming maintenance turn off gas, disconnect electricity, and remove battery backup. 6.1 REQUIRED PERIODIC INSPECTIONS 1. Check to verify that the vent system and vent cap are open and free of blockage. 2. Have qualified service person check the operation of the pilot light. Pilot light must light within the first five to eight seconds of ignitor sparks initiation.

  • Page 67: Over Firing Or Under Firing Ofb

    If you are using a “backyard” Natural Gas well as the gas source, you must submit formal gas analysis data sheets to Mendota Fireplaces for review and calculation of proper main burner orifice sizes prior to first firing. It is known that unpurified Natural Gas from “backyard” wells can contain high energy levels causing over firing.

  • Page 68: Replacement Parts Information

    6.7 Replacement Parts Information 6.7.1 Replacement Parts List Please contact your Mendota Dealer for parts availability and parts pricing. PART ITEM NUMBER DESCRIPTION 05-02-00344 Valve, 885 ProFlame (NG) SIT# 0.885.001 05-02-00396 Split Flow Solenoid Valve 05-04-00074 PILOT, SS BARREL, 3-WAY HOOD 05-02-00416 SIT ProFlame II Module, 0.584.665...

  • Page 69: Convection Air Blower System Parts

    6.7.2 Convection Air Blower System Parts 6.7.3 Burner System Parts 85-03-01240 FV32i Page 69...

  • Page 70: Gas Valve Train Parts

    6.7.4 Gas Valve Train Parts 85-03-01240 FV32i Page 70...

  • Page 71: Ignition Control Module Assembly Parts

    6.7.5 Ignition Control Module Assembly Parts 6.7.6 Accent Light 85-03-01240 FV32i Page 71...

  • Page 72: Glass Frame Parts Replacement Procedure

    6.7.7 Glass Frame Parts Replacement Procedure WARNING: Do not use substitute materials. All replacement materials must be certified and obtained through Mendota fireplaces. TO REPLACE DAMAGED GLASS 1. Bend glass retainer tabs up 90 degrees. Four tabs hold down the glass and gasket assembly.

  • Page 73: Warranty Qualification And Service

     Burner flames are “stable” and are not “lifting” off burner.  Inform owner that an initial curing step is required. Read and follow Mendota Fireplace and Insert Curing Instructions (found on unit and in owner’s manual). Smoke will emit during initial curing step.

  • Page 74: Warranty Policy Statement

    7.2 WARRANTY POLICY STATEMENT Mendota Fireplace, a division of Johnson Gas Appliance Company, extends this Limited Lifetime Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The items covered by this limited warranty and the period of such coverage is set forth in the table below.

  • Page 75: Conditions

    Owner accepts that this appliance requires close monitoring of children and vulnerable individuals who are in the vicinity of this appliance when it is in operation. Mendota does not assume or accept any liability claims for burns or other physical or material damages resulting from touching hot glass surface and hot metal surfaces that are part of this appliance or other adjacent object such as hearth pads and mantels that may heat up during operation of this appliance.

  • Page 76: Limitations Of Liability

    7.3.3 How to Obtain Warranty Service 1. If you discover a problem that you believe to be covered by the warranty, you must report to your Mendota Dealer within 30 days, with proof of purchase, purchase date, model name and serial number.

  • Page 77: Owner Registration

    7.3.4 Owner Registration After installation, Mendota fireplace owners must register with Mendota to qualify for the Lifetime Limited Warranty within 30 days. Product registration will activate your Lifetime Limited Warranty. Owners should complete the forms available at: mendotahearth.com/warranty Note: Your Mendota dealer can assist with warranty applications and information.
  • Page 78 NOTES...
  • Page 80 Johnson Gas Appliance Company 520 E Avenue NW Cedar Rapids, Iowa 52405 Mendota Warranty Registration...

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