Dell PowerEdge R660xs Installation And Service Manual
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Dell PowerEdge R660xs Installation And Service Manual

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Dell PowerEdge R660xs
Installation and Service Manual
Part Number: E87S
Regulatory Type: E87S001
April 2023
Rev. A00

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Summary of Contents for Dell PowerEdge R660xs

  • Page 1 Dell PowerEdge R660xs Installation and Service Manual Part Number: E87S Regulatory Type: E87S001 April 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell PowerEdge R660xs system overview..............8 Front view of the system..............................8 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system ................................14 System information label..............................14 Locating the Express Service Code and Service Tag....................
  • Page 4 System Setup..................................41 System BIOS.................................42 iDRAC Settings................................63 Device Settings................................63 Dell Lifecycle Controller..............................63 Embedded system management..........................63 Boot Manager..................................63 PXE boot..................................... 64 Chapter 6: Minimum to POST and system management configuration validation......65 Minimum configuration to POST ..........................65 Configuration validation..............................65 Error messages................................66 Chapter 7: Installing and removing system components ..............67...
  • Page 5 System memory................................100 System memory guidelines............................100 General memory module installation guidelines....................101 Removing a memory module........................... 102 Installing a memory module............................. 103 Processor and heat sink module..........................104 Removing a processor and heat sink module......................104 Removing the processor from the processor and heat sink module ............106 Installing the processor into a processor and heat sink module ..............
  • Page 6 Chapter 10: Getting help......................182 Recycling or End-of-Life service information......................182 Contacting Dell Technologies............................182 Accessing system information by using QRL......................182 Quick Resource Locator for PowerEdge R660xs system................183 Receiving automated support with Secure Connect Gateway (SCG)............... 183 Chapter 11: Documentation resources..................184 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Poweredge R660Xs System Overview

    ● Up to 8 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives ● Up to 10 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 9 For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system.
  • Page 10 Item Ports, panels, and Icon Description slots Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system. Right control panel Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.

  • Page 11: Left Control Panel View

    Indicates the status of the system. For more information, see the Status LED indicators section. System health and system Indicates the status of the system. For more information, see the ID indicator System health and system ID indicator codes section. Dell PowerEdge R660xs system overview...

  • Page 12: Right Control Panel View

    You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 13: Rear View Of The System

    This port is USB 2.0-compliant. iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode.

  • Page 14: Inside The System

    5. PSU 1 and PSU 2 6. Riser 1 7. BOSS riser 8. Heat sink 9. Drive backplane 10. Front PERC 11. Express service tag System information label The system information label is located on back of the system cover. Dell PowerEdge R660xs system overview...
  • Page 15 Figure 9. QRL Figure 10. Service Information Dell PowerEdge R660xs system overview...
  • Page 16 Figure 11. Electrical Overview Figure 12. Memory information Dell PowerEdge R660xs system overview...

  • Page 17: Locating The Express Service Code And Service Tag

    The information tag is located on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Dell PowerEdge R660xs system overview...

  • Page 18: Rail Sizing And Rack Compatibility Matrix

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.

  • Page 19: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...

  • Page 20: Chassis Dimensions

    Chassis dimensions Figure 16. Chassis dimensions Table 8. PowerEdge R660xs chassis dimensions Drives 10 or 4 SATA/ 482 mm (18.976 434.0 mm 42.8 mm 35.84 mm (1.41 677.1 mm 712.95 mm SAS/NVMe inches) (17.08 inches) (1.685 inches) inches)With (26.65 inches) (28.05 inches)

  • Page 21: System Weight

    Number of processors supported Generation Intel Xeon Scalable processors with up to 32 Up to two cores PSU specifications The PowerEdge R660xs system supports up to two AC or DC power supply units (PSUs). Table 12. R660xs PSU specifications Class Heat Frequency...
  • Page 22 Heat dissipation is calculated using the PSU wattage rating. NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system power consumption with the Enterprise Infrastructure Planning Tool available at Dell.com/calc. Figure 17. PSU power cords Table 13. PSU power cords...

  • Page 23: Supported Operating Systems

    ● VMware vSAN/ESXi For more information, go to www.dell.com/ossupport. Cooling fan specifications The PowerEdge R660xs system supports up to seven, hot-swappable Standard fans (STD) and High performance (HPR) gold grade fans. Figure 18. Hot swappable Standard fan Figure 19. Hot swappable High performance (HPR) gold grade fan System battery specifications The PowerEdge R660xs system uses one CR 2032 3.0-V lithium coin cell battery.

  • Page 24: Memory Specifications

    Memory specifications The PowerEdge R660xs system supports the following memory specifications for optimized operation. Table 15. Memory specifications Single processor Dual processors DIMM Minimum Maximum DIMM type DIMM rank Minimum memory Maximum capacity memory memory capacity memory capacity capacity capacity...

  • Page 25: Ports And Connectors Specifications

    1 GbE x 4, 10 GbE x 2, 10 GbE x 4, 25 GbE x 2, 25 GbE x 4 Serial connector specifications The PowerEdge R660xs system supports one optional card type serial connector on rear of the system, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant .

  • Page 26: Video Specifications

    Video specifications The PowerEdge R660xs system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. Table 20. Supported video resolution options for the system Resolution Refresh rate (Hz) Color depth (bits) 1024 x 768 8, 16, 32...

  • Page 27: Thermal Restrictions

    Table 23. Continuous Operation Specifications for ASHRAE A4 (continued) Allowable continuous operations Operational altitude de-rating Maximum temperature is reduced by 1°C/125 m (1.8°F/410 Ft) above 900 m (2953 Ft) Table 24. Continuous Operation Specifications for Rugged Environment Allowable continuous operations Temperature range for altitudes <= 900 m (<= 5–45°C (41–113°F) with no direct sunlight on the equipment 2953 ft)
  • Page 28 Table 28. Thermal restriction matrix for processor and fans (continued) Configurati No Backplane 4 x 3.5-inch SAS/SATA 8 x 2.5-inch SAS3/SATA on / Processor 45 °C 40 °C 35 °C 40 °C 35 °C 135 W STD fan STD fan STD fan STD fan HPR (Gold) fan...
  • Page 29 Table 29. Thermal restriction matrix for processor and fans (continued) Configur 10 x 2.5-inch SAS4/SATA 8 x 2.5-inch NVMe 10 x 2.5-inch NVMe ation / Processo r TDP 35 °C 35 °C 35 °C 35 °C 35 °C 35 °C 185 W HPR (Gold) fan HPR (Gold) fan...
  • Page 30 ● STD HSK is required for CPU Base ● Not support BOSS M.2 Module ● HPR HSK is required for CPU Base TDP <=150W ● Not support Non-Dell qualified TDP >150W ● HPR HSK is required for CPU Base peripheral cards and Channel devices ●...
  • Page 31 ● STD HSK is required ● HPR HSK is required for CPU Base ● Not support BOSS M.2 Module TDP >150W ● Not support Non-Dell qualified ● 2-processor all configs or 1-processor peripheral cards and Channel devices with Rear storage module config...
  • Page 32 ● STD HSK is required CPU Base TDP>205W ● Not support BOSS M.2 Module ● STD HSK is required for CPU Base ● Not support Non-Dell qualified TDP <=150W peripheral cards and Channel devices ● HPR HSK is required for CPU Base (FW) cards TDP >150W...
  • Page 33 ● HPR HSK is required for CPU Base ● STD HSK is required TDP >150W ● Not support BOSS M.2 Module ● 2-processor all configs or 1-processor ● Not support Non-Dell qualified with Rear storage module config peripheral cards and Channel devices requires 7x fans (FW) cards ●...
  • Page 34 ● STD HSK is required TDP <=150W ● Not support BOSS M.2 Module ● HPR HSK is required for CPU Base ● Not support Non-Dell qualified TDP >150W peripheral cards and Channel devices ● 2-processor all configs or 1-processor (FW) cards with Rear storage module config ●...
  • Page 35 (ASHRAE A3 compliant) (ASHRAE A4 compliant) compliant) All options supported unless otherwise noted. ● HPR HSK is required for CPU Base ● Not support Non-Dell qualified TDP >150W peripheral cards and Channel devices (FW) cards ● 2-processor all configs or 1-processor with Rear storage module config ●...
  • Page 36 Table 39. Thermal Solution Configuration (continued) Configur Rear drive Processo Fan type Heat sink Memory Processo ations configurations r (TDP) type Shroud Blank r Blank Counts Blank with rear dries TDP <= STD fan STD HSK Configura configurat 150 W tion Configura tion...

  • Page 37: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 38: Options To Log In To Idrac

    OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 39: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 40: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 41: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 42: System Bios

    When Optimizer Mode is enabled, the DRAM controllers operate independently in 64-bit mode and provide optimized memory performance. When Dell Fault Resilient Mode (FRM) is enabled, a percentage of the total installed memory is...
  • Page 43 Description resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 44 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 45 The AVX ICCP Pre-Grant Level displays the different levels for grant levels. Dell Controlled Turbo Dell Controlled Turbo Setting This item can be selected for each system profile mode. This option is set to Disabled by default. Controls the turbo engagement.
  • Page 46 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 47 Table 48. Processor n details (continued) Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version.
  • Page 48 Option Description BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
  • Page 49 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 50 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 51 Table 56. HTTP Device n Settings details (continued) Option Description Gateway Specifies gateway for the HTTP device. DNS info via DHCP Enables or disables DNS Information from DHCP. This option is set to Enabled by default. Primary DNS Specifies the primary DNS server IP address for the HTTP Device. Secondary DNS Specifies the secondary DNS server IP address for the HTTP Device.
  • Page 52 Table 58. Connection 1 Settings details (continued) Option Description Target Boot Lun Shows the Target LUN for this iSCSI connection. The value format is a string containing a hexadecimal-encoded representation of the 64-bit SCSI Logical Unit Number in the format description in the T10 SCSI Architecture Model specification.
  • Page 53 Table 61. NVMe-oF SubSystem n Settings (continued) Option Description DHCP Enables and disables the DHCP for this NVMe-oF connection. This option is set to Disabled by default. Host IP Address Specifies the Host IP Address for this NVMe-oF connection. Host Subnet Mask Specifies the Host Subnet Mask for this NVMe-oF connection.
  • Page 54 Table 62. Integrated Devices details (continued) Option Description Embedded NIC1 and NIC2 Enables or disables the OS interface of the Embedded NIC1 and NIC2 controller. If set to Disabled (OS), the NIC may still be available for shared network access by the embedded management controller. Configure the Embedded NIC1 and NIC2 option by using the NIC management utilities of the system.
  • Page 55 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge R660xs system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 63. Serial Communication details...
  • Page 56 Table 63. Serial Communication details (continued) Option Description the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Sets the remote console terminal type. This option is set to VT100/VT220 by default.
  • Page 57 Table 64. System Profile Settings details (continued) Option Description NOTE: This option can be disabled when System Profile is set to Custom. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/ Mwait setting does not impact the system power or performance. Workload Profile This option allows the user to specify the targeted workload of a server.
  • Page 58 Table 66. TPM 2.0 security information (continued) Option Description When set to Clear, the storage and endorsement hierarchies are cleared of any values, and then reset to Enabled. Specifies TPM Advanced Settings details. Advanced TPM PPI When set to Enabled, allows the Operating System to bypass Physical Presence Interface Settings Bypass (PPI) prompts when issuing PPI Advanced Configuration and Power interface (ACPI)
  • Page 59 Table 67. System Security details (continued) Option Description SGX LE Public Key Hash3: Sets the bytes from 24-31 for SGX Launch Enclave Public Key Hash. Enable/Disable SGX Auto MP Enables are disables the SGX Auto MP Registration. The MP registration agent is Registration Agent responsible to register the platform.
  • Page 60 Table 67. System Security details (continued) Option Description policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Audit mode In Audit Mode, PK is not present. BIOS does not authenticate programmatic update to the policy objects and transitions between modes. The BIOS performs a signature verification on pre-boot images and logs the results in the image Execution Information Table, but executes the images whether they pass or fail verification.
  • Page 61 Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 62 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

  • Page 63: Idrac Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 64: Pxe Boot

    Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.

  • Page 65: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 66: Error Messages

    Table 71. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 67: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 69: Optional Front Bezel

    You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 70: Installing The Front Bezel

    Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package.

  • Page 71: Installing The System Cover

    Steps 1. Using a 1/4 inch flat head or Phillips 2 screwdriver, rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 22. Removing the system cover Next steps Replace the system cover.

  • Page 72: Drive Backplane Cover

    Figure 23. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 73: Installing The Drive Backplane Cover

    Figure 24. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the backplane cover with the guide slots on the system. 2.
  • Page 74 Figure 25. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 75: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 76: Cooling Fans

    Figure 27. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud.

  • Page 77: Installing A Cooling Fan

    Figure 28. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Steps Lower and insert the cooling fan into the cage until it is seated firmly. Installing and removing system components...

  • Page 78: Intrusion Switch

    Figure 29. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 79: Installing The Intrusion Switch

    Figure 30. Removing the intrusion switch module Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud.

  • Page 80: Drives

    Figure 31. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.

  • Page 81: Installing A Drive Blank

    Figure 32. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 33.

  • Page 82: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 83: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2.

  • Page 84: Installing The Drive Into The Drive Carrier

    Figure 36. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 85: Drive Backplane

    Figure 37. Installing a drive into the drive carrier Next steps Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 74. Supported backplane options System Supported hard drives options Up to 10 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives...

  • Page 86: Removing The Backplane

    Figure 39. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) Figure 40. 10 x 2.5-inch NVMe drive backplane 1. BP_DST_PA3 (PCIe/NVMe connector) 2. BP_DST_SA2 (backplane to front PERC) 3. BP_DST_PB2 (PCIe/NVMe connector) 4. BP_DST_PA2 (PCIe/NVMe connector) 5.

  • Page 87: Installing The Drive Backplane

    Figure 41. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the air shroud.
  • Page 88 Figure 42. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. Install the air shroud. Install the backplane cover. 5. Follow the procedure listed in After working inside your system.

  • Page 89: Cable Routing

    Cable routing Figure 43. Cable routing - Riser 1b Figure 44. Cable routing - Riser 2d Installing and removing system components...
  • Page 90 Figure 45. Cable routing - Riser 2e Figure 46. Cable routing configuration 2- 4 x 3.5-inch drive backplane with fPERC Table 75. Connector descriptions for 4 x 3.5-inch drive backplane with fPERC From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP SL5_CPU1_PA3 (signal connector on the system board, cable PA1)
  • Page 91 Figure 47. Cable routing configuration 3 - 4 x 3.5-inch drive backplane without fPERC Table 76. Connector descriptions for 4 x 3.5-inch drive backplane without fPERC From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_SA1 (backplane SATA connector, cable marking BP SL13_PCH_SA1 (signal connector on the system board, cable SA1) marking MB SL13)
  • Page 92 Table 77. Connector descriptions for 2.5-inch drive backplane with SAS4, SATA, fPERC 11 From BP_DST_SB1 (backplane SATA CTRL_SRC_SB1 (fPERC connector on the connector, cable marking BP SB1) backplane) CTRL_DST_PA1 (fPERC connector SL5_CPU1_PA3 (signal connector on the system on the backplane) board, cable marking MB SL5) BP_PWR_1 (backplane power SIG_PWR_1 (system board power connector)
  • Page 93 Figure 50. Cable routing configuration 6 - 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC12 Table 79. Connector descriptions for 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC12 From BP_DST_SA1 (backplane SATA CTR_SRC_SA1 (fPERC connector on the connector, cable marking BP SA1) backplane) BP_DST_SB1 (backplane SATA BP_DST_SA1 (rear drive backplane SATA...
  • Page 94 Figure 51. Cable routing configuration 7 - 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC11 Table 80. Connector descriptions for 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC11 From BP_DST_SB1 (backplane SATA BP_DST_SA1 (rear drive backplane SATA connector, cable marking BP connector, cable marking BP SA1) SB1) and CTR_SRC_SA1 (fPERC connector on the backplane)
  • Page 95 Figure 52. Cable routing configuration 8 - 2.5-inch rear drive backplane for NVMe drives configuration Table 81. Connector descriptions for 2.5-inch rear drive backplane for NVMe drives configuration From BP_DST_SA1 (backplane SATA SL11_CPU1_PA6 (signal connector on the system connector, cable marking BP SA1) board, cable marking MB SL11) BP_PWR_1 (backplane power SYS_PWR_0 (system board power connector)
  • Page 96 Table 82. Connector descriptions for 2.5-inch rear drive backplane for SATA drives configuration From BP_DST_SA1 (backplane SATA SL13_PCH_SA1 (signal connector on the system connector, cable marking BP SA1) board, cable marking MB SL13) BP_PWR_1 (backplane power SYS_PWR_0 (system board power connector) connector) Figure 54.
  • Page 97 Figure 55. Cable routing configuration 11 - 2.5-inch drive backplane with NVMe drives Table 84. Connector descriptions for 2.5-inch drive backplane with NVMe drives From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP SL5_CPU1_PA3 (signal connector on the system board, cable PA1) marking MB SL5)
  • Page 98 Figure 56. Cable routing configuration 12 - 2.5-inch drive backplane with NVMe drives with fPERC12 Table 85. Connector descriptions for 2.5-inch drive backplane with NVMe drives with fPERC12 From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP BP_DST_PB1 (backplane SATA connector, cable marking BP PA1) PB1) and CTR_SRC_PA1 (fPERC connector on the backplane)
  • Page 99 Figure 57. Cable routing configuration 13 - 2.5-inch drive backplane with NVMe drives with fPERC11 Table 86. Connector descriptions for 2.5-inch drive backplane with NVMe drives with fPERC11 From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP BP_DST_PB1 (backplane SATA connector, cable marking BP PA1) PB1) and CTR_SRC_PA1 (fPERC connector on the backplane)

  • Page 100: System Memory

    MB SL5) System memory System memory guidelines The PowerEdge R660xs system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor.

  • Page 101: General Memory Module Installation Guidelines

    Figure 59. Memory socket location Table 89. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) RDIMM 16 GB DDR5 (1.1V), 4800 MT/s 4800 MT/s for 1 DPC 32 GB / 64 GB DDR5 (1.1V), 4800 MT/s 4800 MT/s for 1 DPC General memory module installation guidelines...

  • Page 102: Removing A Memory Module

    ● Maximum supported DIMM speed of the processors ● Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 103: Installing A Memory Module

    3. Lift the memory module away from the system. Figure 60. Removing a memory module Next steps Replace the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module.

  • Page 104: Processor And Heat Sink Module

    CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.
  • Page 105 a. Loosen the first nut three turns. b. Loosen the nut diagonally opposite to the nut you loosened first. c. Repeat the procedure for the remaining two nuts. d. Return to the first nut to loosen it completely. NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 2.

  • Page 106: Removing The Processor From The Processor And Heat Sink Module

    Figure 63. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 107 Figure 64. Lift the TIM break lever Figure 65. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink.

  • Page 108: Installing The Processor Into A Processor And Heat Sink Module

    Figure 66. Removing the processor carrier Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 109 Figure 67. Installing the processor carrier 3. Align the processor with processor carrier by using your fingers to press the carrier on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor carrier. Figure 68.
  • Page 110 Figure 69. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6.

  • Page 111: Installing The Processor And Heat Sink Module

    ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the retaining clip. Figure 71. Installing the heat sink onto the processor Next steps Install the processor and heat sink module.
  • Page 112 NOTE: Ensure that the processor and heat sink is held parallel to the system board to prevent damaging the components. Figure 72. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a.

  • Page 113: Expansion Cards And Expansion Card Risers

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 114: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 74. Expansion card slot connectors 1. Riser 2E cable connector 2. Riser 2E cable connector 3. Riser 2 connector 4. BOSS riser connector 5. Riser 1 connector 6. Riser 1B, 2D cable connector The following table describes the expansion card riser configurations: Table 91.
  • Page 115 Table 91. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slots Controlling Height Length Slot width risers processor Config5. with 2x Processor 1 Low Profile Half length 2 (Gen5) Processor 1 Low Profile Half length Config6. with 2x Processor 1 Low Profile Half length Processor 2...
  • Page 116 Figure 77. Riser 2a Figure 78. Riser 2c Figure 79. Riser 2d 1. Signal cable connector 2. Slot 2, x8, LP-HL 3. Power cable connector Installing and removing system components...
  • Page 117 Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Table 93. Configuration 1: R1a+ R2a Card type Slot priority Maximum number of cards Inventec Serial port module (LP)
  • Page 118 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: NDR100) Mellanox (NIC: NDR200) Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb)
  • Page 119 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 120 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 121 Maximum number of cards Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)

  • Page 122: Removing The Expansion Card Risers

    Table 98. Configuration 6: R1b+R2e (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb) Mellanox (NIC: 25Gb) Mellanox (NIC: 25Gb) Intel (NIC: 25Gb) Broadcom (HBA: FC64) Broadcom (HBA: FC32) Qlogic (Marvell) (HBA: FC32) Broadcom (NIC: 25Gb) Broadcom (NIC: 10Gb) Intel (NIC: 10Gb)
  • Page 123 Figure 81. Removing the Riser 1a 2. For Riser 1b, disconnect the cable first and hold the blue touch points, and then lift the expansion card riser from the riser connector on the system board. Figure 82. Removing the Riser 1b 3.
  • Page 124 Figure 83. Removing the Riser 2a/2c 4. For Riser 2d, first remove the cable from the system board connector. Hold the blue touch points, and lift the expansion card riser from the riser connector on the system board. Figure 84. Removing the Riser 2d 5.

  • Page 125: Installing The Expansion Card Risers

    Figure 85. Removing the Riser 2e Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the air shroud.
  • Page 126 Figure 86. Installing the Riser 1a 2. For Riser 1b, reconnect the cable first, and release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
  • Page 127 Figure 88. Installing the Riser 2a/2c 4. For Riser 2d, reconnect the cable and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.

  • Page 128: Removing Expansion Card From The Expansion Card Riser

    Figure 90. Installing the Riser 2e Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 129 Figure 91. Removing an expansion card from the Riser 1a Figure 92. Removing an expansion card from Riser 2a NOTE: The procedure to remove the expansion card from Riser 2a, 2d and 2e is same. 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 130: Installing An Expansion Card Into The Expansion Card Riser

    Figure 93. Installing filler bracket in the Riser 1a/1b Figure 94. Installing filler bracket in the Riser 2a NOTE: The procedure to install the filler into Riser 2a, 2d and 2e is same. Next steps If applicable, install an expansion card into the expansion card riser.
  • Page 131 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. Steps 1. Pull and lift up the expansion card retention latch lock to open. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use.
  • Page 132 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card retention latch. NOTE: The numbers on the image do not depict the exact steps.

  • Page 133: Drive Cage

    While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/ idracmanuals. Drive cage This is a service technician replaceable part only.

  • Page 134: Installing The 2.5-Inch Rear Drive Cage

    Installing the 2.5-inch rear drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud. Remove the drives. 5. Disconnect the cables from the rear drive cage. Steps 1.
  • Page 135 2. Follow the procedure listed in Before working inside your system Remove the air shroud. Steps Lift the expansion card riser (Riser 1, Riser 2a, Riser 2c) and disconnect the serial COM port cable from the connector on the system board. 2.

  • Page 136: Installing The Serial Com Port

    Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Lift the expansion card riser from the connector on the system board. Steps 1.

  • Page 137: M.2 Ssd Module

    Figure 104. Installing the Serial COM port Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 138: Installing The M.2 Boss Riser

    Figure 105. Removing the M.2 BOSS riser Next steps Replace the M.2 BOSS riser. Installing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 139: Removing The M.2 Boss Card From The M.2 Boss Riser

    Figure 106. Installing the M.2 BOSS riser Next steps Follow the procedure listed in After working inside your system. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 140: Installing The M2 Boss Card Into The M.2 Boss Riser

    Figure 107. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install an card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 141: Removing The M.2 Ssd Module

    Figure 108. Installing the M2 BOSS card into the M.2 BOSS riser Next steps 1. If applicable, Install the M.2 BOSS riser. 2. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 142: Installing The M.2 Ssd Module

    Figure 109. Removing the M.2 SSD module Next steps 1. If applicable, Install the M.2 BOSS card into the M.2 BOSS riser. 2. If applicable, Install the M.2 BOSS riser. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 143: Optional Ocp Card

    Figure 110. Installing the M.2 SSD module Next steps 1. If applicable, Install the M.2 BOSS card into the M.2 BOSS riser. 2. If applicable, Install the M.2 BOSS riser. 3. Follow the procedure listed in the After working inside your system.

  • Page 144: Installing The Ocp Card (Rear Ocp)

    Figure 111. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card (rear OCP) Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the expansion card riser.

  • Page 145: Front Mounting Front Perc Module

    Figure 112. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Front mounting front PERC module This is a service technician replaceable part only. Removing the front mounting front PERC module Prerequisites 1.

  • Page 146: Installing The Front Mounting Front Perc Module

    Figure 113. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover.

  • Page 147: Removing The Rear Mounting Front Perc Module

    Figure 114. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing the rear mounting front PERC module Prerequisites 1.

  • Page 148: Installing The Rear Mounting Front Perc Module

    Figure 115. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover.

  • Page 149: System Battery

    Figure 116. Installing the rear mounting front PERC module Next steps Install the drive backplane. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only.
  • Page 150 Steps 1. To remove the battery: a. Use a plastic scribe to pry out the system battery. Figure 117. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2.

  • Page 151: Optional Internal Usb Card

    Next steps 1. If applicable, Install the expansion card riser and connect the cables to the expansion card(s). 2. Follow the procedure listed in the After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 152: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Removing the M.2 BOSS riser. Steps 1. Connect the USB key to the internal USB card. 2.

  • Page 153: Installing The Vga Module

    NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1. Using Phillips 1 screwdriver, remove the screw on the VGA module. 2.

  • Page 154: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. NOTE: For information about DC PSU cabling instructions, see the Cabling instructions for –...

  • Page 155: Installing A Power Supply Unit Blank

    Figure 123. Removing a power supply unit blank Next steps Replace the blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Remove the PSU.

  • Page 156: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 157: Power Distribution Board

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Power distribution board This is a service technician replaceable part only.

  • Page 158: Installing The Power Interposer Board

    NOTE: Observe the routing of the cable as you remove it from the system. 2. Lift the PIB away from the system. Figure 127. Removing the power interposer board Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1.

  • Page 159: System Board

    Figure 128. Installing the power interposer board 3. Reconnect all the required cables. Next steps Install the PSU. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION:...

  • Page 160: Installing The System Board

    CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2. Incline the system board at an angle and lift the system board out of the chassis. Figure 129.
  • Page 161 Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 162 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals.. 5. Follow the procedure listed in After working inside your system.

  • Page 163: Trusted Platform Module

    Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 164: Initializing Tpm For Users

    Figure 131. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM 2.0 for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.

  • Page 165: Installing The Right Control Panel

    2. Using the Phillips 1 screwdriver, remove the screws that secure the right control panel assembly. 3. Hold the right control panel assembly and remove the control panel along with the cable from the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 132.

  • Page 166: Removing The Left Control Panel

    Figure 133. Installing the right control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 167: Installing The Left Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 134. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 168 Figure 135. Installing the left control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 169: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
  • Page 170 Table 99. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Check the System Event Log or system messages for the specific issue. If it is due to a problem with The indicator turns solid amber the PSU, check the LED on the PSU. Reseat the system experiences Electrical...

  • Page 171: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

  • Page 172: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 173: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 174: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 175: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 139.

  • Page 176: Drive Indicator Codes

    Table 107. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 177: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 178 Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices.

  • Page 179: Chapter 9: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.

  • Page 180: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 181 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.

  • Page 182: Chapter 10: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 183: Quick Resource Locator For Poweredge R660Xs System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 184: Chapter 11: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 185 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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