Dell PowerEdge R6615 XNGR4 Installation And Service Manual
Dell PowerEdge R6615 XNGR4 Installation And Service Manual

Dell PowerEdge R6615 XNGR4 Installation And Service Manual

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Dell PowerEdge R6615
Installation and Service Manual
Regulatory Model: E97S
Regulatory Type: E97S001
May 2023
Rev. A01
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
R6615 XNGR4
o cerca il tuo prodotto tra le
migliori offerte di Server
Dell PowerEdge

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Summary of Contents for Dell PowerEdge R6615 XNGR4

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge R6615 XNGR4 o cerca il tuo prodotto tra le migliori offerte di Server Dell PowerEdge R6615 Installation and Service Manual Regulatory Model: E97S Regulatory Type: E97S001 May 2023...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: System overview......................9 Front view of the system..............................9 Rear view of the system..............................12 Inside the system................................16 Locating the Express Service Code and Service Tag....................20 System information label..............................21 Rail sizing and rack compatibility matrix........................
  • Page 4 System Setup..................................41 System BIOS.................................42 iDRAC Settings utility..............................58 Device Settings................................58 Dell Lifecycle Controller..............................58 Embedded system management..........................58 Boot Manager..................................58 PXE boot..................................... 59 Chapter 6: Minimum to POST and system management configuration validation......60 Minimum configuration to POST ..........................60 Configuration validation..............................60 Error messages................................
  • Page 5 Installing the drive backplane........................... 88 Removing the 14 x E3.S drive backplane ......................89 Installing the 14 x E3.S drive backplane......................... 90 Removing the 16 x E3.S drive backplane ......................91 Installing the 16 x E3.S drive backplane ........................92 Side wall brackets................................93 Side and center bracket perfect sealing........................93 Removing the side wall bracket..........................
  • Page 6 Installing the BOSS-N1 module..........................174 System battery ................................176 Replacing the system battery..........................176 Optional internal USB card............................178 Removing the internal USB card..........................178 Installing the internal USB card..........................179 Intrusion switch module..............................179 Removing the intrusion switch..........................179 Installing the intrusion switch..........................180 Optional OCP card................................
  • Page 7 Power supply unit indicator codes..........................215 Drive indicator codes..............................217 EDSFF E3 drive led codes............................. 218 Using system diagnostics...............................218 Dell Embedded System Diagnostics........................219 Chapter 14: Getting help......................220 Recycling or End-of-Life service information......................220 Contacting Dell Technologies............................220 Accessing system information by using QRL......................220 Chapter 15: Receiving automated support with SupportAssist ..........
  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 9: Chapter 2: System Overview

    ● Network interface technologies to cover Network Interface Card (NIC) ● Optional Direct Liquid Cooling for required CPUs and/or configurations NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 10 Table 1. Features available on the 4 x 3.5-inch drive system (continued) Item Ports, panels, and Icon Description slots Enables you to connect a display device to the system. Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC Direct status LED.
  • Page 11 Table 3. Features available on the front of 10 x 2.5-inch drive system (continued) Item Ports, panels, and Icon Description slots Drive Enables you to install drives that are supported on your system. Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC Direct status LED.
  • Page 12: Rear View Of The System

    USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 13 USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 14 USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 15 USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
  • Page 16: Inside The System

    Inside the system Figure 10. Inside the system without Risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. System board 5. Guiding mechanism to guide Riser module 6. Rear I/O board 7. Power Supply Units (PSU 1 and 2) 8.
  • Page 17 11. Drive backplane with latch 12. Information Tag Figure 11. Inside the system with Risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6.
  • Page 18 Figure 12. Inside the system with Risers + Rear 2 x 2.5-inch module 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6. Riser 3 7.
  • Page 19 Figure 13. Inside the system with Direct Liquid Cooling 1. Cooling fan cage assembly 2. Fan power connector 3. Liquid cooling module 4. System board 5. Coolant tubes 6. Coolant tube/sensor cable holder 7. Power Supply Units (PSU 1 and 2) 8.
  • Page 20: Locating The Express Service Code And Service Tag

    Figure 14. Inside the system with Risers + Rear 2 x E3.S module 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6. Riser 3 7.
  • Page 21: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 22 Figure 17. Memory information Figure 18. LED behavior Figure 19. Icon legend System overview...
  • Page 23: Rail Sizing And Rack Compatibility Matrix

    Figure 21. Fan Figure 22. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
  • Page 24: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...
  • Page 25: System Weight

    Table 10. PowerEdge R6615 chassis dimensions  Drives Za with Za without bezel bezel 8 drives 482.0 mm (18.97 434.0 mm 42.8 mm 35.84 mm 22.0 mm (0.87 700.7 mm 736.29 mm inches) (17.08 (1.685 (1.4 inches) inches) Without (27.58 (28.99 inches) inches) With bezel...
  • Page 26: Cooling Fan Specifications

    Heat dissipation is calculated using the PSU wattage rating. NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system power consumption with the Enterprise Infrastructure Planning Tool available at Dell.com/calc. Table 14. PSU power cords  Form factor...
  • Page 27: Supported Operating Systems

    ● Microsoft Windows Server with Hyper-V ● Red Hat Enterprise Linux ● SUSE Linux Enterprise Server ● VMware ESXi For more information, go to www.dell.com/ossupport. System battery specifications The PowerEdge R6615 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R6615 system supports up to three PCI express (PCIe) (two Full Height or three Low Profile Gen 4/Gen 5 capable + OCP) Gen5 slots on the system board.
  • Page 28: Pcie Riser Configuration

    PCIe Riser Configuration The following table describes the supported expansion cards configuration. Table 17. PCIe Riser Configuration  Config Numb PERC type Rear x8 CPU Number Configu supported Storage 1, Slot 1 Slot CPU 1, CPU 1, CPU 1, CPU 1, ration CPUs Possible...
  • Page 29: Storage Controller Specifications

    ● 2 x E3.S rear drives ● Zero drive NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >Browse all Products > Data Center Infrastructure >  Storage Adapters &...
  • Page 30: Ports And Connectors Specifications

    Ports and connectors specifications USB ports specifications Table 21. PowerEdge R6615 USB specifications  Front Rear Internal (optional) USB port type No. of ports USB port type No. of ports USB port type No. of ports USB 2.0- USB 3.0- Internal USB 3.0- compliant port compliant port compliant port...
  • Page 31: Nic Port Specifications

    Figure 26. Internal USB Port NIC port specifications The PowerEdge R6615 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports embedded on the LAN on Motherboard (LOM) and integrated on the Open Compute Project (OCP) cards. Table 22. NIC port specification for the system  Feature Specifications LOM card (optional)
  • Page 32: Video Specifications

    1920 x 1200 8, 16, 32 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on www.dell.com/support/home. Table 24. Continuous Operation Specifications for ASHRAE A2  Temperature Specifications Allowable operations Temperature range for 10 to 35°C (50 to 95°F) with no direct sunlight on the platform...
  • Page 33: Particulate And Gaseous Contamination Specifications

    Table 26. Continuous Operation Specifications for ASHRAE A4  Temperature Specifications Allowable operations Temperature range for altitudes <= 900 m (<= 5 to 45°C (41 to 113°F) with no direct sunlight on the equipment 2953 ft) Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F) times) maximum dew point...
  • Page 34: Thermal Restriction Matrix

    Table 30. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: Air entering the data center must have MERV11 or MERV13 filtration. Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles NOTE: This condition applies to data center and non-data center environments.
  • Page 35 Table 33. Air cooling: Thermal restriction matrix (non-GPU)  (continued) 16 x E3.S 8 x 2.5- 10 x 2.5-inch Configuration 4 x 3.5-inch 10 x 2.5-inch SAS 14 x E3.S inch U.2 NVMe 8 x E3.S Rear storage 2.5- Rear No Rear Rear E3.S inch...
  • Page 36: Thermal Air Restrictions

    CPU TDP > 200 W are not supported Memory 128 GB and higher capacity RDIMMS are not supported. PCIe card Non-Dell qualified peripheral cards and consuming power greater than 25W are not supported GPU cards are not supported Rear storage Not Supported...
  • Page 37 HPR Gold fans are required Memory 128 GB and higher capacity RDIMMS are not supported. PCIe card Non-Dell qualified peripheral cards and consuming power greater than 25 W are not supported GPU cards are not supported Rear storage Not Supported...
  • Page 38: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 39: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
  • Page 40: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 41: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.
  • Page 42: System Bios

    System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 40. System BIOS details  Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
  • Page 43: Memory Settings

    Table 41. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version.
  • Page 44 Table 43. Processor Settings details (continued) Option Description IOMMU Support Enable or Disable IOMMU support. It is required to create IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the Operating System will enable direct memory access protection for DMA capable peripheral devices.
  • Page 45: Sata Settings

    Table 43. Processor Settings details (continued) Option Description Configurable TDP Allows the reconfiguration of the processor Thermal Design Power (TDP) levels based on the power and thermal delivery capabilities of the system. TDP refers to the maximum amount of power the cooling system is required to dissipate. This option is set to Maximum by default.
  • Page 46: Nvme Settings

    Dell Qualified NVMe drives always use the UEFINVMe driver built into the Dell EROS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell. The option is set to Dell Qualified Drives by default.
  • Page 47: Choosing System Boot Mode

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 48: Network Settings

    2. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed.
  • Page 49 Table 51. HTTP Device n Settings details (continued) Option Description Prefix Length: IPv6 Prefix Length (0-128) for this HTTP Device. VLAN Enables VLAN for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the VLAN ID for the HTTP device VLAN Priority...
  • Page 50: Integrated Devices

    Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 55. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
  • Page 51: Serial Communication

    Table 55. Integrated Devices details (continued) Option Description system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system. Memory Mapped I/O Limit Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB.
  • Page 52: System Profile Settings

    Table 56. Serial Communication details (continued) Option Description setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
  • Page 53: System Security

    Table 57. System Profile Settings details (continued) Option Description Power Profile Select High performance Mode(default): Favors core performance. All DF P-States are available in this mode and the default DF P-State and DLWM algorithms are active. Efficiency Mode: Configures the system for power efficiency. Limits boost frequency available to cores and restricts DF P-States available in the system.
  • Page 54 Table 59. System Security details (continued) Option Description When set to Enabled, the storage and endorsement hierarchies can be used. When set to Disabled, the storage and endorsement hierarchies cannot be used. When set to Clear, the storage and endorsement hierarchies are cleared of any values and then reset to Enabled.
  • Page 55: Creating A System And Setup Password

    Table 59. System Security details (continued) Option Description If the current Table 60. Secure Boot Mode  mode is set to User Mode, the Options Descriptions available options User In User Mode, PK must be installed, and BIOS are User Mode, Mode performs signature verification on programmatic Audit Mode, and attempts to update policy objects.
  • Page 56: Using Your System Password To Secure Your System

    NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.
  • Page 57: Miscellaneous Settings

    ● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. ● You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.
  • Page 58: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 59: Pxe Boot

    Table 63. Boot Manager details (continued) Option Description System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.
  • Page 60: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
  • Page 61: Error Messages

    Table 64. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists.
  • Page 62: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 63: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.
  • Page 64: Optional Front Bezel

    Use alpha wire part number 3080 or equivalent (65/30 stranding). NOTE: For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R6615 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply.
  • Page 65: Installing The Front Bezel

    Figure 27. Removing the front bezel Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety Instructions. 2. Keep the bezel key handy. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2.
  • Page 66: System Cover

    Figure 28. Installing the front bezel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Power off the system, including any attached peripherals. 4.
  • Page 67: Installing The System Cover

    Figure 29. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system.
  • Page 68: Drive Backplane Cover

    Figure 30. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 69: Installing The Drive Backplane Cover

    Figure 31. Removing the drive backplane cover Next steps Install the drive backplane. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 70 Figure 32. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 71: Air Shroud

    Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
  • Page 72: Cooling Fan

    Figure 34. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fan Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 73: Installing A Cooling Fan

    Figure 35. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, Remove the air shroud.
  • Page 74: Drives

    Figure 36. Installing a cooling fan Next steps 1. If removed, Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 75: Installing A Drive Blank

    Figure 38. Removing E3.S drive blank Next steps Replace the drive or a drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 76: Removing A Drive Carrier

    Figure 40. Installing a E3.S drive blank Next steps 1. If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.
  • Page 77: Installing The Drive Carrier

    Figure 41. Removing a drive carrier Figure 42. Removing a E3.S drive carrier Next steps Replace the drive or a drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 78 NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild.
  • Page 79: Removing The Drive From The Drive Carrier

    Next steps 1. If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.
  • Page 80: Installing The Drive Into The Drive Carrier

    Figure 46. Removing the E3.S drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank.
  • Page 81: Rear Drive Module

    Figure 47. Installing a drive into the drive carrier Figure 48. Installing the E3.S drive into the drive carrier Next steps Install the drive carrier. Rear drive module Removing the rear HDD drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 82: Installing The Rear Hdd Drive Module

    6. If installed, remove the expansion card riser. Steps 1. Using a Phillips #1 screwdriver, loosen the captive screws on the rear drive module. 2. Slide the rear drive module and lift it away from the system. Figure 49. Removing the rear HDD Next steps Replace the rear drive module.
  • Page 83: Removing The Rear E3.S Drive Module

    Figure 50. Installing rear drive module Next steps 1. Connect all the cables to the rear drive module. Install the rear drives. Install the air shroud. 4. Follow the procedure listed in After working inside your system Removing the rear E3.S drive module Prerequisites 1.
  • Page 84: Installing The Rear E3.S Drive Module

    Figure 51. Removing the rear E3.S module Next steps Replace the rear E3.S drive module. Installing the rear E3.S drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 85: Drive Backplane

    Figure 52. Installing the rear E3.S module Next steps 1. Connect all the cables to the rear drive module. Install the rear drives. Install the air shroud. 4. Follow the procedure listed in After working inside your system. Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 67.
  • Page 86 Figure 53. 4 x 3.5-inch drive backplane 1. BP_SIG_PWR_1 (backplane power and signal cable to system board) Figure 54. 8 x 2.5-inch drive backplane 1. DST_PB2 (PCIe/NVMe connector) 2. DST_SB1(backplane to front PERC) 3. DST_PA2 (PCIe/NVMe connector) 4. BP_PWR_1 (backplane power and signal cable to system board) 5.
  • Page 87: Removing The Drive Backplane

    Figure 57. 16 x E3.S drive backplane 1. BP_DST_PB2 2. BP_DST_PA2 3. BP_DST_PB1 4. BP_DST_PA1 5. PWR_CTRL 6. BP_PWR_1 (backplane power and signal cable to system board) Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
  • Page 88: Installing The Drive Backplane

    Figure 58. Removing the drive backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the backplane cover.
  • Page 89: Removing The 14 X E3.S Drive Backplane

    Figure 59. Installing the drive backplane Next steps 1. Connect the drive backplane cables to the connectors on the system board and backplane. Install the drives. 3. If removed, install the air shroud. Install the drive backplane cover. 5. Follow the procedure listed in After working inside your system.
  • Page 90: Installing The 14 X E3.S Drive Backplane

    NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane. Figure 60. Removing the 14 x E3.S drive backplane Next steps Replace the 14 x E3.S drive backplane.
  • Page 91: Removing The 16 X E3.S Drive Backplane

    Figure 61. Installing the 14 x E3.S drive backplane Next steps 1. Connect the drive backplane cables to the connectors on the system board and backplane. Install the drives. 3. If removed, install the air shroud. Install the drive backplane cover.
  • Page 92: Installing The 16 X E3.S Drive Backplane

    NOTE: 16 x E3.S backplane is a combination of two 8 x E3.S backplanes. Follow the same steps to remove the second 8 x E3.S backplane. NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane.
  • Page 93: Side Wall Brackets

    NOTE: 16 x E3.S backplane is a combination of two 8 x E3.S backplanes. Follow the same steps to install the second 8 x E3.S backplane. Figure 63. Installing the 16 x E3.S drive backplane Next steps 1. Connect the drive backplane cables to the connectors on the system board and backplane. Install the drives.
  • Page 94: Removing The Side Wall Bracket

    Figure 64. Right ,left, and center brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 95: Installing The Side Wall Bracket

    Figure 65. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 96: Cable Routings

    Figure 66. Installing the side wall bracket Next steps Replace the cooling fan. 2. If removed, install the air shroud. 3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system. Cable routings Figure 67.
  • Page 97 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 69. 4 x 3.5-inch SAS3/SATA RAID  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC) NOTE:...
  • Page 98 Figure 69. Configuration 3-1: 8 x 2.5-inch NVMe NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 71. 8 x 2.5-inch NVMe  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) BP_DST_PA1 (backplane signal connector)
  • Page 99 Figure 70. Configuration 3-2: 8 x 2.5-inch NVMe RAID (with FPERC11 N) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 72. 8 x 2.5-inch NVMe RAID (with FPERC11 N)  Order From SIG_PWR_1 (system board power connector)
  • Page 100 Figure 71. Configuration 3-3: 8 x 2.5-inch NVMe RAID (with FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 73. 8 x 2.5-inch NVMe RAID (with FPERC12)  Order From SIG_PWR_1 (system board power connector)
  • Page 101 Figure 72. Configuration 4-1: 10 x 2.5-inch SAS4/SATA RAID (with FPERC11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 74. 10 x 2.5-inch SAS4/SATA RAID (with FPERC11)  Order From SIG_PWR_1 (system board power connector)
  • Page 102 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 75. 10 x 2.5-inch SAS4/SATA RAID (with FPERC12)  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC) SL3 (signal connector on system board)
  • Page 103 Figure 75. Configuration 4-4: 10 x 2.5-inch with 4x Uni G4 (with FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 77. 10 x 2.5-inch with 4x Uni G4 (with FPERC11)  Order From SIG_PWR_1 (system board power connector)
  • Page 104 Figure 76. Configuration 4-5: 10 x 2.5-inch SAS4/SATA RAID with Rear 2 x 2.5-inch (with FPERC11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 78. 10 x 2.5-inch SAS4/SATA RAID (with FPERC11)  Order From SIG_PWR_1 (system board power connector)
  • Page 105 Figure 77. Configuration 4-6: 10 x 2.5-inch SAS4/SATA RAID with Rear 2 x 2.5-inch (with FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 79. 10 x 2.5-inch SAS4/SATA RAID with Rear 2 x 2.5-inch (with FPERC12)  Order From SIG_PWR_1 (system board power connector)
  • Page 106 Figure 78. Configuration 4-9: 10 x U.2 G4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 80. 10 x U.2 G4  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC)
  • Page 107 Figure 79. Configuration 4-11: 10 x 2.5-inch SAS4/SATA RAID with Rear 2 x E3.S G5x4 (with FPERC 11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 81.
  • Page 108 Figure 80. Configuration 4-12: 10 x 2.5-inch SAS4/SATA RAID with Rear 2 x E3.S G5x4 (with FPERC 12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 82.
  • Page 109 Figure 81. Configuration 4-13: 10 x U.2 G4 with Rear 2 x E3.S G5x4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 83. 10 x U.2 G4 with Rear 2 x E3.S G5x4  Order From SIG_PWR_1 (system board power connector)
  • Page 110 Figure 82. Configuration 5-3: 14 x E3.S G5x4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 84. 14 x E3.S G5x4  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SIG_PWR_2 (system board power connector) BP_PWR_1 (backplane power connector)
  • Page 111: Perc Module

    Figure 83. Configuration 6-2: 16 x E3.S G5x4 Dual RAID NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 85. 16 x E3.S G5x4 Dual RAID  Order From SIG_PWR_1 (system board power connector)
  • Page 112: Installing The Front Mounting Front Perc Module

    5. Disconnect the SAS cable from PERC, observe the cable routing. Steps 1. Disconnect the PERC cable. 2. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 3. Pull the front PERC module to disengage from the connector on the drive backplane. NOTE: The numbers on the image do not depict the exact steps.
  • Page 113: Removing The Rear Mounting Front Perc Module

    Figure 85. Installing the front mounting front PERC module Next steps 1. Reconnect the required cables. 2. If removed, replace the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing the rear mounting front PERC module Prerequisites 1.
  • Page 114: Installing The Rear Mounting Front Perc Module

    Figure 86. Removing the rear mounting front PERC module 3. Using a Phillips #2 screwdriver, remove the four screws securing the front PERC with the bracket. 4. Lift the front PERC away from the bracket. Next steps Replace the rear mounting front PERC module.
  • Page 115: Removing H965 Perc And Battery Module

    Figure 87. Installing the rear mounting front PERC module Next steps Install the drive backplane. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing H965 PERC and battery module Prerequisites 1.
  • Page 116 Figure 88. Removing the PERC battery 3. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 4. Slide the front PERC module to disengage from the connector on the drive backplane. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 89.
  • Page 117: Installing H965 Perc And Battery Module

    Figure 90. Removing the PERC battery tray Next steps Replace the H965 PERC module. Installing H965 PERC and battery module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 118 Figure 91. Installing the H965 PERC module 4. Install the PERC battery on to the tray. 5. Guide the power cable through the clip and connect it to the PERC power connector. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 92.
  • Page 119: System Memory

    Figure 93. Installing the PERC battery tray Next steps 1. If removed, install the air shroud. Install the drive backplane cover. 3. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge R6615 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into twelve channels per processor (one memory socket per channel),12 memory sockets per processor and 12 memory sockets per system.
  • Page 120 Figure 94. Memory channels Memory channels are organized as follows: Installing and removing system components...
  • Page 121: General Memory Module Installation Guidelines

    Table 86. Memory channels  Proce Chan Chan Chann Chann Channe Chann Channel Channel Channe Channe Channe Channe ssor nel A nel B el C el D el F Proces Slot Slot Slot A3 Slot A9 Slot A7 Slot Slot A2 Slot A6 Slot A4 Slot A10...
  • Page 122: Removing A Memory Module

    ● Unbalanced or odd memory configurations result in a performance loss and the system may not identify the memory modules being installed, so always populate memory channels identically with equal DIMMs for best performance. ● Minimum recommended configuration is to populate four equal memory modules per processor. Removing a memory module Prerequisites 1.
  • Page 123: Processor And Heat Sink

    2. If a memory module is installed in the socket, remove it. NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
  • Page 124: Removing The Direct Liquid Cooling Module

    NOTE: Follow the screw sequence defined on the heat sink label. Disassembly order: 6, 5, 4, 3, 2, 1 NOTE: The captive screw numbers are marked on the heat sink. 2. Lift the heat sink from the system. Figure 97. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not,remove the...
  • Page 125: Removing The Amd Processor

    6. Using a Torx #T20 screwdriver, fully loosen the captive screw all the way before moving to the next screw (on one-screw- at-a-time basis). NOTE: Follow the screw sequence defined on the heat sink label. Disassembly order: 6, 5, 4, 3, 2, 1. NOTE: The captive screw numbers are marked on the heat sink.
  • Page 126 Steps 1. Using a Torx #T20 screwdriver, loosen the middle screw to release the retention frame. Hold and lift the retention frame upwards and rotate it slightly pass the vertical position(105 degrees). NOTE: The spring loading will keep the retention frame at its "open" position. Figure 99.
  • Page 127: Installing The Amd Processor

    3. Holding the handle on the carrier frame, slide the tray out of the rail frame. Figure 101. Removing the carrier frame Next steps Replace the AMD processor. Installing the AMD processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 128 Figure 102. Placing the carrier frame into the rail frame 2. Holding both of blue tabs to push the rail frame down until the blue latches lock into place. Figure 103. Closing the rail frame 3. Secure the retention frame by holding down the retention frame with one hand while using the other hand to operate the screw driver to engage and tighten screw.
  • Page 129: Installing The Heat Sink

    NOTE: Press the retention frame while tightening the screws to avoid tilting of the processor cover out of the processor socket. Figure 104. Securing the retention frame Next steps Install the heat sink Install the liquid cooling module. Install the air shroud.
  • Page 130 Figure 105. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. NOTE: Refer to the airflow direction on heat sink label as visual hint of heat sink install orientation.
  • Page 131: Installing The Direct Liquid Cooling Module

    Figure 106. Installing the heat sink Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Installing the Direct Liquid Cooling module Prerequisites Never uninstall the Direct Liquid Cooling (DLC) module from a processor unless you intend to replace the processor or system board.
  • Page 132: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
  • Page 133: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 108. Expansion card riser slot connectors 1. Riser 1 2. Riser 2 3. Riser 3 4. Riser 4 Figure 109. Riser 1Q 1. Slot 1 Installing and removing system components...
  • Page 134 Figure 110. Riser 2A 1. Slot 1 2. Slot 2 Figure 111. Riser 2T 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 135 Figure 112. Riser 2U 1. Slot 1 Figure 113. Riser 3A 1. Slot 3 Installing and removing system components...
  • Page 136 Figure 114. Riser 3P 1. Slot 3 Figure 115. Riser 3S 1. Slot 3 Installing and removing system components...
  • Page 137 Figure 116. Riser 4P 1. Slot 2 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 138 Table 90. PCIe Riser Configurations (continued) Config No. of PERC Rear x8 CPU 1 x8 CPU x16 CPU x16 CPU x16 CPU x16 CPU x16 CPU uratio Config CPUs type Storage Slot1 LP 2 Slot2 1 Slot1 1 Slot2 1 Slot3 1 Slot1 1 Slot2 uratio...
  • Page 139 Table 92. Config1. R2A+R3A  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (1U Serial board) Low Profile FOXCONN (Front PERC) H965i Integrated slot FOXCONN (Front PERC) H755N Integrated slot FOXCONN (Front PERC) H755N,GDL Integrated slot FOXCONN (Front PERC) H755 Integrated slot FOXCONN (Front PERC) H755,GDL Integrated slot...
  • Page 140 Table 92. Config1. R2A+R3A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Mellanox (NIC: NDR200) PCIe,1P,Low Profile Mellanox (NIC: HDRV) 1P,Q56,Low Profile Intel (OCP: 25 Gb) 2P,S28 Integrated slot Intel (OCP: 25 Gb) 4P,S28 Integrated slot Mellanox (OCP: 25 Gb) 2P,S28 Integrated slot Broadcom (OCP: 25 Gb) 2P,V2 Integrated slot...
  • Page 141 Table 93. Config2. R2T + R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (NIC: 100 Gb) 2P,Q56,Low 1,2,3 Profile Intel (NIC: 100 Gb) 2P,Q56,Low Profile 1,2,3 Mellanox (NIC: 100 Gb) 2P,Q56,Low 1,2,3 Profile Intel (NIC: 100 Gb) 2P,S28,Low Profile 1,2,3 Intel (NIC: 25 Gb) 2P,S28,Low Profile 1,2,3...
  • Page 142 Table 93. Config2. R2T + R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 10 Gb) 4P,BT Integrated slot Broadcom (OCP: 10 Gb) 2P,V2 Integrated slot Broadcom (OCP: 1 Gb) 4P,BT Integrated slot Intel (OCP: 1 Gb) 4P,BT Integrated slot Broadcom (OCP: 1 Gb) VP,BT,V2 Integrated slot...
  • Page 143 Table 94. Config3. R1Q + R4P  (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 100 Gb) 2P,Q56,Full Height Mellanox (NIC: 100 Gb) 2P,Q56,Full Height Intel (NIC: 100 Gb) 2P,Q28,Full Height Intel (NIC: 25 Gb) 2P,S28,Full Height Intel (NIC: 25 Gb) 4P,S28,Full Height Mellanox (NIC: 25 Gb) 2P,S28,Full Height Broadcom (NIC: 25 Gb) 4P,S28,Full...
  • Page 144 Table 94. Config3. R1Q + R4P  (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 10 Gb) 4P,BT Integrated slot Intel (OCP: 10 Gb) 2P,V2 Integrated slot Broadcom (OCP: 10 Gb) 2P,V2 Integrated slot Broadcom (OCP: 1 Gb) 4P,BT Integrated slot Intel (OCP: 1 Gb) 4P,BT Integrated slot...
  • Page 145 Table 95. Config4. R2T (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (NIC: 10 Gb) 57416,Low Profile Intel (NIC: 10 Gb) 4P,BT,Low Profile Intel (NIC: 10 Gb) 2P,BT,Low Profile Intel (NIC: 1 Gb) QP,F1,Low Profile Broadcom (NIC: 1 Gb) 4P,F1,Low Profile Mellanox (NIC: NDR200) 1P,PCIe,Low Profile Mellanox (NIC: HDRV) 1P,Q56,Low...
  • Page 146 Table 96. Config5. R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (LOM Card) 1GX2,V2,16G Integrated slot Mellanox (NIC: 400 Gb) 1P,OSF,Low Profile Broadcom (NIC: 100 Gb) 2P,Q56,Low Profile Intel (NIC: 100 Gb) 2P,Q56,Low Profile Mellanox (NIC: 100 Gb) 2P,Q56,Low Profile Intel (NIC: 100 Gb) 2P,S28,Low Profile Intel (NIC: 25 Gb) 2P,S28,Low Profile...
  • Page 147 Table 96. Config5. R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 10 Gb) 4P,BT Integrated slot Broadcom (OCP: 10 Gb) 2P,BT Integrated slot Intel (OCP: 10 Gb) 2P,BT Integrated slot Intel (OCP: 10 Gb) 4P,BT Integrated slot Broadcom (OCP: 10 Gb) 2P,V2 Integrated slot Broadcom (OCP: 1 Gb) 4P,BT...
  • Page 148 Table 97. Config6. R2A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 25 Gb) 2P,S28 Integrated slot Intel (OCP: 25 Gb) 4P,S28 Integrated slot Mellanox (OCP: 25 Gb) 2P,S28 Integrated slot Broadcom (OCP: 25 Gb) 2P,V2 Integrated slot Broadcom (OCP: 25 Gb) 4P,V2 Integrated slot Broadcom (OCP: 25 Gb) 4P,V3...
  • Page 149 Table 98. Config7. R2U + R3S (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 100 Gb) 2P,S28,Low Profile Intel (NIC: 25 Gb) 2P,S28,Low Profile Mellanox (NIC: 25 Gb) 2P,S28,Low Profile Broadcom (NIC: 25 Gb) 2P,SFP,F1 Broadcom (HBA: FC64) 2P,S28,Low Profile Broadcom (HBA: FC32) 1P,S28,Low Profile...
  • Page 150 Table 98. Config7. R2U + R3S (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 1 Gb) VP,BT,V2 Integrated slot FOXCONN (BOSS-N1) MONOLITHIC Integrated slot FOXCONN (BOSS-N1) MONOLITHIC Integrated slot Table 99. Config8. R2T + R3A  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (1U Serial board) Low Profile FOXCONN (Front PERC) H965i...
  • Page 151: Removing The Expansion Card Risers

    Table 99. Config8. R2T + R3A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 1 Gb) QP,F1,Low Profile 1,2,3 Broadcom (NIC: 1 Gb) 4P,F1,Low Profile 1,2,3 Mellanox (NIC: NDR200) 1P,PCIe,Low 1,2,3 Profile Mellanox (NIC: HDRV) 1P,Q56,Low 1,2,3 Profile Intel (OCP: 25 Gb) 2P,S28 Intel (OCP: 25 Gb) 4P,S28 Mellanox (OCP: 25 Gb) 2P,S28...
  • Page 152 5. If applicable, disconnect the cables from the expansion card or system board. Steps 1. Loosen the captive screws on the riser and system. 2. Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board.
  • Page 153 Figure 118. Removing the expansion card riser 2 Figure 119. Removing the expansion card riser 3 Installing and removing system components...
  • Page 154 Figure 120. Removing the expansion card riser 4 3. If the risers are not going to be replaced, install riser blanks, and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 155: Installing The Expansion Card Risers

    Install Riser 2 before installing Riser 1 and Riser 3. Install Riser 4 after installing Riser 3. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 156 Figure 123. Removing the Riser 1 blank Figure 124. Removing the Riser 2 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
  • Page 157 Figure 125. Installing the expansion card riser 1 Figure 126. Installing the expansion card riser 2 Installing and removing system components...
  • Page 158: Removing Expansion Card From The Expansion Card Riser

    Figure 127. Installing the expansion card riser 3 Figure 128. Installing the expansion card riser 4 Next steps 1. If required, reconnect the cables to the expansion card or system board. Install the air shroud 3. Follow the procedure listed in After working inside your system.
  • Page 159 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud. Remove the expansion card riser. Steps 1. Tilt the expansion card retention latch lock to open. 2. Pull the card holder before removing the card from the riser. 3.
  • Page 160: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 161 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 162: Optional Serial Com Port

    Figure 132. Installing an expansion card into the expansion card riser Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card risers. Install the air shroud. 4. Follow the procedure listed in After working inside your system.
  • Page 163: Installing The Serial Com Port

    Figure 133. Removing the serial COM port Next steps Replace the serial COM port. Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 164: Vga Module

    Figure 134. Installing the serial COM port Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. VGA module Removing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 165: Installing The Vga Module

    3. Using Phillips #2 screwdriver, remove the screw on the VGA module. 4. Slide the VGA module out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 135.
  • Page 166: M.2 Ssd Module

    Figure 136. Installing the VGA module Next steps 1. Route the VGA cable, close the cable latch, and connect the VGA cable to the connector on the system board. 2. Route and connect the right control panel cable. 3. If removed, Install the air shroud.
  • Page 167: Installing The M.2 Nvme Ssd Module

    Figure 137. Removing the M.2 NVMe SSD module Next steps Replace the M.2 NVMe SSD module. Installing the M.2 NVMe SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 168: Optional Boss-N1 Module

    Next steps 1. Install the BOSS_N1 module. 2. Follow the procedure listed in the After working inside your system. Optional BOSS-N1 module Removing the BOSS-N1 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screw that secures the BOSS-N1 module bay to the chassis. 2.
  • Page 169: Removing The Boss-N1 Card Carrier Blank

    Figure 140. Installing the BOSS-N1 module blank Removing the BOSS-N1 card carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Disconnect the power cable and the signal cable from the system board. 2. Using a Phillips #1 screwdriver, remove the screws that secures the BOSS-N1 card carrier blank to the chassis. 3.
  • Page 170: Installing The Boss-N1 Card Carrier Blank

    Figure 141. Removing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 card carrier blank install BOSS-N1 card carrier. Installing the BOSS-N1 card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the blank with the BOSS-N1 module bay and push it into the bay until it clicks into place. 2.
  • Page 171: Removing The Boss-N1 Module

    Figure 142. Installing the BOSS-N1 card carrier blank Removing the BOSS-N1 module The procedure to remove is the BOSS-N1 module with 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 172 Figure 143. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out from the BOSS-N1 card carrier. Figure 144.
  • Page 173 Figure 145. Removing the BOSS-N1 module 8. Pull the blue tag to remove the BOSS-N1 signal cable from the BOSS-N1 module. 9. Remove the BOSS-N1 power cable from the BOSS-N1 module. CAUTION: To avoid damaging the power cable connector, press the latch on the BOSS-N1 power cable before disconnecting.
  • Page 174: Installing The Boss-N1 Module

    Next steps Replace the BOSS-N1 module Install the BOSS-N1 module blank. Installing the BOSS-N1 module The procedure to install is the BOSS-N1 module with 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 175 Figure 148. Installing the BOSS-N1 module 5. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 149.
  • Page 176: System Battery

    Figure 150. Installing the BOSS-N1card carrier NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Next steps 1. Follow the procedure listed in the After working inside your system. System battery Replacing the system battery Prerequisites NOTE:...
  • Page 177 Figure 151. Removing the system battery 2. To install a system battery, press the battery into the connector until it snaps into place. 3. Insert the battery in the battery holder until the battery holder clip snaps into place. Figure 152. Installing the system battery Next steps Install the air shroud.
  • Page 178: Optional Internal Usb Card

    f. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
  • Page 179: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. NOTE: For information about the exact location of USB on system board, see System board jumpers and connectors...
  • Page 180: Installing The Intrusion Switch

    Steps 1. Disconnect and remove the intrusion switch cable connector from connector on the system board. NOTE: Observe the routing of the cable as you remove it from the system. 2. Using a Phillips #2 screwdriver, remove the screw that secures the intrusion switch on the intrusion switch slot. 3.
  • Page 181: Optional Ocp Card

    Figure 156. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 182: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
  • Page 183: Control Panel

    Figure 158. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1.
  • Page 184: Installing The Right Control Panel

    Figure 159. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 185: Removing The Left Control Panel

    Figure 160. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan. Install the drive backplane cover. 4. If removed, install the air shroud. 5. Follow the procedure listed in After working inside your system.
  • Page 186: Installing The Left Control Panel

    Figure 161. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 187: Power Supply Unit

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 188: Removing A Power Supply Unit Blank

    Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.
  • Page 189: Removing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.
  • Page 190: Trusted Platform Module

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
  • Page 191: Installing The Tpm

    Steps 1. Locate the TPM connector on the system board. For more information, see system board connectors. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.
  • Page 192: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.
  • Page 193: Installing The System Board

    Figure 168. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
  • Page 194 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. 5. Follow the procedure listed in After working inside your system.
  • Page 195: Restoring Service Tag Using Easy Restore

    Restoring Service Tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.
  • Page 196 Steps 1. Using a Phillips # 2 screwdriver, remove the screws that secure the LAN on Motherboard (LOM) card and rear I/O board to the system board. 2. Holding the edges, pull the LOM card or rear I/O board to disconnect from the connector on the system board. Figure 170.
  • Page 197: Installing The Lom Card And Rear I/O Board

    Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O boards is same. Steps 1.
  • Page 198 Figure 173. Installing the LOM card and Liquid cooling rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 199: Chapter 8: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 100. Upgrade kits  Kits Related links to service instructions Bezel Installing the front bezel M.2 SSD Installing the M.2 SSD module BOSS-N1 Installing the BOSS-N1 controller card module Drives Installing the drive Memory...
  • Page 200 Before you begin the installation or removal process, follow the Safety instructions Before working inside your system instructions. Table 101. BOSS-N1 module kit components  R660 (quantity) Components in kit BOSS cover M3 x 0.05 x 4.5 mm screws BOSS signal cable BOSS power cable BOSS-N1 module 1 or 2...
  • Page 201: Data Processing Unit (Dpu) Kit

    Figure 175. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. Install the BOSS-N1 module . To install the BOSS-N1 , see installing the BOSS-N1 module. 2. Install the M.2 SSD. To install the M.2 SSD, see installing M.2 SSD.
  • Page 202 Figure 176. Front View of the DPU card Figure 177. Rear view of the DPU card NOTE: Mellanox Bluefield2 25Gbe card supports only Nvidia Channel FW and Channel Driver, and does not support Dell FW/Driver SWB DUP updates. Upgrade Kits...
  • Page 203: Chapter 9: Serial Com Port Kit

    Serial COM port kit The serial COM port kit contains the components that are listed in the table. Table 102. Serial COM port kit  Components Quantity Serial COM port card Cable For installation procedure of the serial COM port, see serial COM port section.
  • Page 204: Chapter 10: Vga Port Kit

    VGA port kit The VGA port kit contains the components listed in the table. Table 103. VGA port kit  Components Quantity VGA port card Cable For installation procedure of the VGA port, see VGA port section. VGA port kit...
  • Page 205: Chapter 11: Internal Usb Card Kit

    Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see internal USB card section. Internal USB card kit...
  • Page 206: Chapter 12: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
  • Page 207 Table 104. System board jumpers and connectors (continued) Item Connector Description Battery SIG connector Battery SIG connector Rear I/O connector Rear I/O connector SL9_CPU_PB5 PCIe connector 9 Coin Cell battery Coin Cell battery A1, A5, A3, A9, A7, and A11 DIMMs for CPU for Channels A, B, C, D, E, and OCP NIC 3.0 connector OCP NIC 3.0 connector SL11_CPU1_PB6...
  • Page 208: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 209: Chapter 13: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
  • Page 210 Figure 180. Status LED indicators Table 107. Status LED indicators and descriptions  Icon Description Condition Corrective action ● Check the System Event Log to determine if the drive has an error. ● Run the appropriate Online Diagnostics test. The indicator turns solid amber if Restart system embedded...
  • Page 211: System Health And System Id Indicator Codes

    Table 107. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action If the problem persists, see the Getting help section. NOTE: For more information about the supported PCIe cards, see the Expansion cards and expansion card risers > Expansion card installation guidelines section.
  • Page 212: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/ openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem mode.
  • Page 213: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...
  • Page 214: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..
  • Page 215: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 183.
  • Page 216 Table 115. AC and DC PSU status indicator codes  Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.
  • Page 217: Drive Indicator Codes

    Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 185.
  • Page 218: Edsff E3 Drive Led Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 219: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...
  • Page 220: Chapter 14: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 221 ● Reference materials, including the Installation and Service Manual, and mechanical overview ● The system service tag to quickly access the specific hardware configuration and warranty information ● A direct link to Dell to contact technical assistance and sales teams Steps 1.
  • Page 222: Chapter 15: Receiving Automated Support With Supportassist

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
  • Page 223: Chapter 16: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 224 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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