Information Codes - Samsung NV75T8579 Series User & Installation Manual

Troubleshooting

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21
Sensor malfunctions
C-22
C-23
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0
between the main PCB and sub PCB
Occurs when a communication
problem is maintained between the
C-F2
Touch IC <-> Main or Sub micom
Button problem
C-d0 Occurs when a button is pressed and
held for a period of time.
52 English
NV75T8579RK_EE_DG68-01278A-01_SV+NO+FI+DA+EN.indb 52 NV75T8579RK_EE_DG68-01278A-01_SV+NO+FI+DA+EN.indb 52
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
centre.
Code Meaning
If the divider is removed during
cooking in Dual cook mode.
-dC-
If the divider is inserted during
cooking in Single cook mode.
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01 time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
The divider must not be
removed during cooking in Dual
cook mode.
Turn off the oven and then
restart. If the problem continues,
turn off all power for 30
seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
This is not a system failure. Turn
off the oven and remove food.
Then, try again normally.
2021-05-28 오전 10:36:56 2021-05-28 오전 10:36:56