The LCD power LED lights but nothing is displayed on screen. Or, the message "UNSUPPORTED
[?]
MODE" or "OUT OF RANGE" appears.
□ Are resolution and refresh rate of the server supported by the console drawer?
See 82 page for changing resolution and refresh rate of server side to supported resolution and refresh
→
rate.
□ Did you power on the console drawer after powering on the server?
The server cannot obtain the monitor information of LCD if the console drawer is not powered on. Power
→
on the console drawer before powering on the server.
□ Is cable connected correctly?
The cable may not be connected correctly. Check cable connection according to page 55.
→
4.2 Features of console drawer
Fail to enter the Hot-Key mode (OSD of KVM switch unit is not displayed)
[?]
□ Is KVM switch unit connected?
Hot-key mode is the feature of KVM switch unit. Hot-Key mode is not available if no KVM switch unit is
→
connected to console.
□ Did you perform any keyboard operation during OS boot-up?
Keyboard operation is not accepted while the OS is being started. Perform keyboard operation after the
→
OS has been started.
□ Is screen saver enabled on server?
Cancel the screen saver function of server.
→
□ Is sleep mode enabled on server?
Cancel the sleep mode of server.
→
4.3 Server operation
Server has stopped suddenly.
[?]
□ Is the console drawer working normally?
Press the [RESET] switch. If the same error persists, the console drawer may be faulty. Ask your service
→
representative to replace with new one.
Express5800 Series 17.3-inch LCD Console Drawer (1port) User's Guide
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