Problem solving guide
Programme cancellation and fault message
Problem
Drainage fault. Clean
drain filter and pump. Check
the drain hose.
Water intake fault. Turn on
the tap.
Disinfection temperature
not reached
Fault F. If restart fails, call
Miele.
34
Possible cause and remedy
The drain is blocked or restricted. The drain hose has been
fixed too high.
Clean the drain filter and the drain pump.
The maximum delivery head is 1 m.
The water inlet is blocked or restricted.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
The water pressure is too low.
Switch on the Low water pressure setting (see
"Supervisor level – Low water pressure").
The water inlet filters are blocked.
Clean the filters (see "Cleaning and care – Cleaning the
water inlet filters").
The required temperature was not reached during the
disinfection programme.
The washing machine has not carried out the disinfection
cycle correctly.
Restart the programme.
There is a fault.
Disconnect the washing machine from the power supply.
Wait at least 2 minutes before reconnecting the washing
machine to the electricity supply.
Then switch the washing machine on again.
Restart the programme. If the fault message appears
again, contact Miele.
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