Problem Solving Guide; The Programme Does Not Start - Miele PWM 511 Operating And Installation Instructions

Problem solving guide

With the help of the following notes, minor faults in the performance of the machine, some
of which may result from incorrect operation, can be put right without contacting the Miele
Professional Service Department. This will save you time and money because you won't
need to book a service technician.
The following guide may help you to find the reason for a fault, and to correct it. Please
note:
 Repair work to electrical appliances must only be carried out by a suitably qualified
person in strict accordance with current local and national safety regulations.
Unauthorised or incorrect repairs and other work by unqualified persons could be
dangerous.

The programme does not start

Problem
The display remains dark
and the Start/Stop sensor
does not light up or flash.
The following appears in
Door will not
the display:
lock. Call Miele.
The programme does not
start when Spin has been
selected.
The display is dark and the
Start/Stop sensor is
flashing slowly.
Possible cause and remedy
There is no power to the machine.
Check whether the washing machine is switched on.

Check whether the washing machine is connected to the

electricity supply.
Check whether the circuit breaker has tripped.

The washing machine has switched off automatically to
save energy.
Switch it back on with the  button.

The door is not closed properly. The door lock could not
engage.
Close the door again.

Start the programme again.

If the fault message appears again, contact Miele.
You have not yet completed the initial commissioning
process.
Perform the initial commissioning process as described

in these instructions.
The display has switched off automatically to save energy.
Touch any sensor. The display will switch on again.

Problem solving guide
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