Miele PWM 511 Operating And Installation Instructions
Commercial washing machine
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Summary of Contents for Miele PWM 511
- Page 1 Operating and installation Instructions Commercial Washing Machine PWM 511 To avoid the risk of accidents or damage to the en-AU, NZ appliance, it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 12 071 950...
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Page 2: Caring For The Environment
Caring for the environment Disposal of the packing material The packaging is designed to protect the washing machine from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. -
Page 3: Table Of Contents
Contents Caring for the environment .................... Disposing of your old appliance..................Warning and Safety instructions..................Correct application......................Preventing problems ......................Technical safety......................... Correct use........................11 Chlorine and component damage..................13 Anti-chlorine treatment....................13 Accessories ........................14 Disposing of your old appliance..................14 Guide to the machine ...................... - Page 4 Contents A fault message appears in the display................35 An unsatisfactory wash result ................... 36 General problems with the washing machine ..............37 The door will not open....................... 38 Opening the door in the event of a blocked drain outlet and/or power cut ...... 38 Cleaning and care ......................
- Page 5 Contents Switching on the washing machine after an interruption to the power supply ....57 Adding or removing laundry ....................58 Supervisor level ....................... 59 Code-based access ......................59 Opening the Supervisor level .................... 59 Changing the code ......................59 Closing the settings menu....................
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Page 6: Warning And Safety Instructions
“Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner. -
Page 7: Correct Application
Warning and Safety instructions Correct application The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation of the machine. -
Page 8: Preventing Problems
Warning and Safety instructions Preventing problems Never use solvent-based detergents, e.g. those containing benzine, in this washing machine. This may result in damage to component parts and create toxic fumes. Risk of fire and explosion! When washing with high temperatures, remember that the porthole glass becomes hot. -
Page 9: Technical Safety
It is most important that this basic safety requirement is present and regularly tested and, where there is any doubt, the on- site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ... - Page 10 Warning and Safety instructions The plug of the washing machine (if fitted) must be accessible at all times to ensure that the washing machine can be disconnected from the electricity supply at any time. If the machine is hard wired, an all-pole isolator must be installed. The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules, AS/NZS 3000.
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Page 11: Correct Use
If, however, you do wish to descale your washing machine, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descaling agent. ... - Page 12 Warning and Safety instructions Do not store chemicals (liquid detergents, additives) on the machine lid. They may cause discolouration or lacquer damage. Accidently spilled chemicals should be removed from the surface immediately with a wet cloth. Only use dyes, dye removers, and descaling agents suitable for use in a washing machine.
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Page 13: Chlorine And Component Damage
Warning and Safety instructions Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components. The use of substances containing chlorine, such as sodium hypochlorite and chlorine bleach in powder form, can however result in damage to the protective layer of stainless steel and corrosion on components. -
Page 14: Accessories
Warning and Safety instructions Accessories Only use genuine Miele spare parts and accessories with this machine. Using spare parts or accessories from other manufacturers will invalidate the warranty, and Miele cannot accept liability. Disposing of your Ensure that the door locks are unusable when disposing or old appliance scrapping old washing machines. -
Page 15: Guide To The Machine
Guide to the machine Guide to the machine ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ④ ⑪ ⑮ ③ ② ⑯ ⑫ ⑫ ⑱ ① ⑬ ⑭ Access to drain filter and drain pump or LAN interface drain valve Hot water connection Drum door Socket for external dispensing system Door handle... -
Page 16: Operation
Operation Control panel ① ② ③ ④ ⑤ ⑥ language sensor Optical interface For selecting the current user For service technicians. language. button The operating language is For switching the washing displayed again at the end of machine on and off. To save the programme. -
Page 17: Sensors And Touch Display With Sensors
Operation Sensors and touch display with sensors The sensors , and Start/Stop and the sensors in the display respond to fingertip contact. Every touch of the sensors is confirmed by a keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”). - Page 18 Operation The orange bar under the pictures shows that there are further options to choose from. Touch a programme name to select a wash programme. The display will change to the standard menu for that programme. Extras menu (multiple selection) ...
- Page 19 Operation Time 12:00 Once a valid number has been entered, the OK sensor will be highlighted green. Pull-down menu The pull-down menu can be used to display information, e.g. about a wash programme. 11:02 Status ...
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Page 20: Preparing For Use
Preparing for use Emptying pockets Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Sorting the laundry Sort the laundry by colour and by care label. - Page 21 Preparing for use - Please refer to the "Programme chart" for more tips.
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Page 22: Loading And Switching On The Washing Machine
Loading and switching on the washing machine Loading the washing machine Ensure you read "Hints and tips for laundry care". Prepare the washing machine. Loading the washing machine Switch on the washing machine with the button. Pull the door handle to open the drum door. - Page 23 Loading and switching on the washing machine Make sure that no items are caught between the drum door and the seal. Close the door by pressing it until the pre-latch engages. The drum door engages, but does not lock yet. The drum door locks automatically as soon as the machine starts.
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Page 24: Preparing For Use
Preparing for use Selecting a programme 11:02 Programmes Favourites Supervisor Help There are different ways to select a programme. Programmes You can select a programme from the menu. Programmes Touch the sensor. Programmes 11:02 White items Minimum iron Coloured... -
Page 25: Selecting Programme Settings
4. Selecting programme settings Selecting a load size To enable load specific dispensing and an adjusted programme sequence, you can specify the load size for some programmes. Weight Touch the sensor. Enter a valid value for the load size. ... -
Page 26: Washing With Dispensing Drawer
Washing with dispensing drawer Adding detergent using the detergent dispensing drawer. For standard wash programmes, add the detergent for the main wash to the compartment and, if desired, add detergent for a pre-wash to the compartment. Add fabric softener to the front of the compartment. -
Page 27: Dyes, Dye Removers And Descaling Agents
Washing with dispensing drawer Dyes, dye removers and descaling agents Proprietary dyes, dye removers and descaling agents may only be used in this machine if the manufacturer expressly states that they are suitable for use in a washing machine. The manufacturer's instructions on the packaging must be observed. -
Page 28: Detergent Dispensing
Washing with dispensing drawer Detergent dispensing Detergent Avoid dispensing more than the required amount as this can cause dispensing excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer's recommendations. The amount to dispense will depend on: - the amount of laundry - the water hardness level in your area - the type and amount of soiling level in the laundry... -
Page 29: Starting The Programme - The End Of The Programme
6. Starting the programme - the end of the programme Starting a programme The programme can be started once the Start/Stop sensor is flashing on and off. Touch the Start/Stop sensor. The door will lock ( symbol) and the wash programme will start. If a delay start time has been selected, this will count down in the display until the programme starts. -
Page 30: Timer
Timer The Timer can be used to select the time at which a programme starts or finishes. Setting the timer Timer Touch the sensor. Finish at Start in Start at Select the options. Set the hours and the minutes or the date and confirm with the ... -
Page 31: Problem Solving Guide
Problem solving guide Opening the door in an emergency in case of a power The drum door cannot be opened. Warning! Danger from rotating drum and danger of scalding. Before inserting the Torx wrench, make sure that the machine is disconnected from the electricity supply, the drum has stopped and there is no water in the machine. -
Page 32: After Sales Service
The door can now be opened. After sales service Contact Miele Professional Service in the case of any faults. When contacting the Miele Professional Service Department, please quote the model, serial number and material number of your machine. -
Page 33: Problem Solving Guide
With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Miele Professional Service Department. This will save you time and money because you won't need to book a service technician. -
Page 34: Programme Cancellation And Fault Message
Disconnect the washing machine from the power supply. Wait at least 2 minutes before reconnecting the washing machine to the electricity supply. Then switch the washing machine on again. Restart the programme. If the fault message appears again, contact Miele. -
Page 35: A Fault Message Appears In The Display
Check that the washing machine is standing level. Start the spin cycle again. Machine is leaking The washing machine or the drain valve is leaking. Turn off the tap. Call Miele Professional Service. ... -
Page 36: An Unsatisfactory Wash Result
Problem solving guide An unsatisfactory wash result Problem Possible cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee and tea stains. Use a general purpose powder detergent containing a ... -
Page 37: General Problems With The Washing Machine
Problem solving guide General problems with the washing machine Problem Possible cause and remedy The washing machine The machine feet are not level. vibrates during the spin Level the machine and adjust the feet. cycle. The pump makes strange Not a fault Slurping noises occur at the start and end of noises. -
Page 38: The Door Will Not Open
The door Call Miele Professional Service. lock is jammed. Call Miele. Opening the door in the event of a blocked drain outlet and/or power cut Disconnect the machine from the electrical power supply. There is a lever behind the detergent drawer panel which opens the access panel to the ... - Page 39 Problem solving guide Open the access panel to the drainage system. If the drain outlet is clogged, a large amount of water may be retained in the washing machine. If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
- Page 40 Problem solving guide Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the impeller by hand to check that it rotates freely. Put the drain filter back in place and screw it tight. Make sure the drain filter is reinserted and securely tightened. Otherwise there is a risk of water leakage during use.
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Page 41: Cleaning And Care
Cleaning and care Carry out cleaning and maintenance of the machine after use if possible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a mild, non-abrasive detergent or with a soft damp cloth only. -
Page 42: Cleaning The Detergent Drawers, Detergent Compartments And Siphons
Cleaning and care Cleaning the detergent drawers, detergent compartments and siphons Clean the detergent drawer and the detergent compartments thoroughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a longer time, leave the ... -
Page 43: Cleaning The Water Inlet Filters
Cleaning and care Remove the siphon from the compartment and rinse under warm running water. Clean the siphon tube in the same way. Refit the siphon. Clean the fabric softener channel using a brush and warm water. Clean the siphon and fabric softener channel particularly thoroughly after using liquid starch a few times. - Page 44 Cleaning and care Remove the rubber seal (1) from the recess. Using pointed pliers, take hold of the plastic filter bar (2) and remove it. Clean the plastic filter. Reassemble in reverse order. Turn on the tap and check the connection is watertight. If water drips out, tighten the connection.
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Page 45: Installation
Installation Installing the washing machine The washing machine must be installed by a Miele authorised installer. Please observe the instructions in the installation plan. This washing machine is only intended for items of laundry that have not been proofed with dangerous or inflammable substances. -
Page 46: For Easy Maintenance
Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimensions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be observed. Minimum distance to the wall approx. 380 mm to allow for maintenance. -
Page 47: Installing The Washing Machine
Installation Installing the washing machine Transport the washing machine to the installation site. Ensure that the washing machine is stable during transportation. Do not touch the drum door when lifting. The washing machine must not be built under. Installation on a raised plinth The machine may be installed on a steel plinth* with an open or closed base or on a concrete plinth. -
Page 48: Transport Safety Devices
Installation Transport safety devices Removing the transit bars Release the catch and turn the left-hand transit bar 90° clockwise. Then pull the transit bar out. Release the catch and turn the right-hand transit bar 90° clockwise. Then pull the transit bar out. ... - Page 49 Installation Fit the supplied stoppers onto the two holes. Retain the transit bars. They need to be refitted should the machine ever need to be moved again. Refitting the transit bars Refitting is carried out by reversing the procedure. ...
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Page 50: Levelling The Machine
Installation Levelling the machine Ensure that the machine feet and the installation surface are dry to prevent the machine from slipping during the spin cycle. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. The four adjustable feet are used to level the washing machine. -
Page 51: Cold Water Connection
Installation This appliance must be connected to the water supply in strict accordance with local and national requirements (e.g. Plumbing Code of Australia (PCA)). This appliance must be installed according to AS/ NZS 3500.1 and AS/NZS 3500.2. This washing machine has been supplied with a separate backflow prevention device (dual check valve). -
Page 52: Switching To Hot Water Operation
Hot water Connection to a hot water pipe (maximum 70 °C) is possible. To do connection this, the washing machine has to be reprogrammed by the Miele Professional Service Department. A separate inlet hose is required for the hot water connection. -
Page 53: Drainage
If required, the hose can be extended to a length of up to 5 m. The necessary parts can be ordered from Miele (depending on country). For a drain height of more than 1 m (up to a max. of 1.6 m), a replacement drain pump is available from the Miele Professional Service Department. -
Page 54: Electrical Connection
If the mains connection cable for this machine is damaged, it must be replaced by the manufacturer, the Miele Professional Service Department or a similarly qualified person to avoid risks. Observe the enclosed wiring diagram. -
Page 55: Extra Options
Extra options You can supplement the wash programmes with Extras. Not all Extras can be selected with every programme. If an Extra is not listed, it is not permitted for use with this wash programme. Selecting Extras Extras Touch the sensor. -
Page 56: Special Features In The Programme Sequence
Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display. You can reduce the final spin speed. Depending on the programme, it may also be possible to increase the speed. -
Page 57: Changing The Programme Sequence
Changing the programme sequence Changing a programme Altering the wash Before selecting a new programme, cancel the current programme programme and select a new one. Cancelling a programme You can cancel a programme at any time after it has started. Touch the Start/Stop sensor. -
Page 58: Adding Or Removing Laundry
Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started. Status 11:02 0:49 Time left Main wash Coloured items Add laundry Add laundry Touch the sensor. -
Page 59: Supervisor Level
You can change the Supervisor level access code to protect the washing machine from unauthorised access. Please inform Miele if you have forgotten your new code. Miele will have to reset the code. Make a note of your new code and store it in a safe place. -
Page 60: Operation/Display
Supervisor level Operation/display Language The display can be set to appear in one of several different languages. You can select the permanent supervisor language via the Language sub-menu. When a programme is running, you can change the user language using the sensor. Language menu The display can be set to one of several different user languages. -
Page 61: Time
Supervisor level Time After selecting the clock format, you can set the time of day. Clock format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD... -
Page 62: Delay Start
Supervisor level - Switch off after 20 minutes - Switch off after 30 minutes Delay start The Delay start (Timer) display can be switched on or off. Factory default setting: On Memory The washing machine will save the latest settings (temperature, spin speed and some of the options) which have been selected for a programme after the programme has started. -
Page 63: Connector Box
The network is no longer set up. To use the network again, a new connection must be established. – The Wi-Fi is switched off. – The Wi-Fi connection will be reset to the factory default setting. Connector Box External hardware is connected via the Miele connector box. -
Page 64: Programme Selection
Supervisor level Programme selection Controls Useful tip: Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below. If “Launderette, basic” or “Launderette Logo” is selected, the supervisor level can no longer be opened from the display after the Supervisor level is closed. -
Page 65: Programme Packages
Supervisor level Programme The selection of programmes can be expanded by activating single packages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed during programme selection. Sort programmes Programmes can be moved within the programme list and in the Favourites list. -
Page 66: Process Technology
Supervisor level Process technology Anti-crease The Anti-crease function helps prevent creasing if laundry is not going to be removed immediately after the end of the programme. The drum continues to turn at intervals for up to 30 minutes at the end of the programme. The door can be opened at any time during the Anti-crease phase. -
Page 67: Water Intake
Supervisor level Water intake Pre-wash You can select the type of water for the pre-wash. - Cold Only cold water is used for the pre-wash. - Hot Hot water is also added for the pre-wash. Hot water can only be added if the wash temperature is above 30 °C. -
Page 68: Technical Data
Technical data PWM 511 machine data Electrical connection Connection voltage see data plate Frequency see data plate Total rated load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate PWM 511 installation dimensions Casing width (without add-on components) 692 mm Casing height (without add-on components) -
Page 69: Product Safety
Technical data Product safety AS/NZS 60335-1, AS/NZS 60335-2-7 Product safety standard EN 60335-1, EN 50571... -
Page 70: Wi-Fi Data Protection
Copyright and licenses For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/ software components are protected by copyright. The copyright powers of Miele and third parties must be respected. - Page 72 Freemans Bay Auckland 1011 New Zealand Telephone: 0800 4 MIELE (0800 464 353) www.miele.com.au/professional sales@miele-professional.com.au Miele Global Headquarters: Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 2022-05-10 M.-Nr. 12 071 950 / 01 ...