Trouble Shooting - RT Systems TM3 Installation And User Manual

item description
A
Power Inlet Fuse, 2A, 250V, 5x20 Glass Fuse
B Battery Fuse, 2A, 250V
C Power Supply
D 12V, 2.3AH Sealed Lead Acid Battery, PN PS2.3-12
E 3V Coin Cell Battery, CR2032
F SD Card
G GSM Sim Card

trouble shooting

problem cause/correction
Unit does not
n
complete initialization
n
n
GSM Card Failure
n
during Self Test
The unit does not
n
turn on
Unit switches off
n
during mains failure
n
No SMS is sent when
n
alarm is activated
n
n
n
n
Check that SD Card is installed and that default or specific configuration data is on the SD Card. Copy
default configuration files from CD if not on SD Card.
Check that the Sim Card is installed in the GSM Board.
Check that the Sim Card PIN is configured correctly.
Check that the GSM number is correct on the GSM Configuration Page. The unit sends an SMS to itself
during self test and if the number is incorrect the SMS is not received.
Check the fuse on the inlet AC adapter and replace if fused.
Check Battery Fuse and replace if fused.
Check that backup battery is charged and healthy.
Check that the GSM number is correct on the GSM Configuration Page. Number must be in
international format.
Check that the SMSC number is correct on the GSM Configuration Page. Number must be in international
format (check with your local cellular service provider for SMSC number)
Check that the PIN number is correct on the GSM Configuration Page. Follow steps on page 16 if PIN
on SIM is not activated.
Check that the PUk number is correct on the GSM Configuration Page.
Check that SMS tick box is ticked in Dry Contacts Configuration Page.
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