Backing Up And Restoring Data; Updates - Palm Pre Plus User Manual

NOTE If you move a music file into the ringtones folder, the Music application
cannot find it.

Backing up and restoring data

I need to reset my phone but don't understand the difference
among the erase options
The four erase options are as follows:
Erase Apps & Data: Erases any applications you installed from App
Catalog, as well as any information associated with those applications.
Erase USB Drive: Erases all files stored in USB drive storage, such as
pictures, videos, and music.
Full Erase > Full Erase: Erases both your applications and USB drive storage
files, as well as information about your Palm profile. Select this option if you
want a clean erase of your currently installed apps and files but plan to
continue using the phone.
Full Erase > Secure Full Erase: Erases both your applications and USB drive
storage files, as well as information about your Palm profile. Select this
option if you are planning to give the phone away, and you want your data
and files to be unrecoverable even using a third-party tool.
For more information, see Erase data and reset your
How do I get my data back after an erase?
After you perform one of the erase options, on your phone, enter your
existing Palm profile email address, and password—don't create a new one!
When you do this, all data that has been backed up to your profile—
phone.
contacts, calendar events, and tasks, as well as apps you bought through
App Catalog—is restored to your phone. To restore information about your
online accounts to your phone, simply enter the password for each account
when prompted after the erase—synchronization begins again.
The Erase USB Drive option and the two full erase options delete
everything stored in your phone's USB drive (pictures, videos, music,
documents, PDF files, ringtones, and so on). You need to have copies of
those files available elsewhere if you want to restore them to your phone.
For example, you can save copies on your computer and then transfer them
back to your phone (see Copy files between your phone and your
computer).
My bookmarks were restored, but the thumbnail icon is not
displaying
Web bookmarks are part of the data backed up to your Palm profile. After a
full erase, a bookmark is restored with a generic thumbnail icon. After you
revisit the page for which you created the bookmark, a thumbnail icon is
restored.

Updates

I dismissed a system update notification, and now I don't know
how to get the update on my phone
If you have a phone network connection or a Wi-Fi connection and the
battery has at least a 30% charge, you can start the update yourself:
Updates . Your phone checks for the availability of the update, and if one
is available, tap Download Now. The download happens in the
background, so you can continue to use your phone until the actual
installation takes over.
Your phone continues to remind you to install the update after it has been
downloaded. You are also reminded to install the update automatically the
next time you charge your phone. An update installation cannot begin
Open
Chapter 11 : Troubleshooting 193