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5
If you don't see a display or the screen doesn't respond to taps, press
and hold
power
and slide the
your phone. Then wait until your phone completes startup.
An application does not respond to taps
Tap the center of the gesture area. If the application screen minimizes to a
card, do the following:
Open
Device Info
Restart your
phone).
If the screen does not respond to taps at all, press and hold
slide the
ringer
switch three times to restart your phone. Then wait until
your phone completes startup.
Applications are running slowly
NOTE
Be sure that any third-party applications you install are compatible with
the Palm
®
webOS™ platform. Applications written for Palm smartphones using the
Palm OS operating system or Windows Mobile are not compatible with your Pre
Plus phone. If you can try a free version of the software before purchasing it, you
can test it first to make sure it works properly. In App Catalog, you can purchase
the Classic application from MotionApps to run Palm OS applications on your Pre
Plus phone.
1
Tap the center of the gesture area to display Card view.
2
Scroll through the cards and note how many applications are open.
3
Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists after you close apps you are not using, restart your
phone (see
Restart your
phone).
ringer
switch three times to restart
and restart your phone (see
power
and
My gestures in the gesture area aren't working
•
Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully. Likewise, the drag gesture for
opening a menu begins at the top of the phone, above the screen, and
crosses down onto the screen.
* Gesture area
•
If you cannot make the back gesture, check to see if you have the next/
previous app gestures turned on (see
you need to make a short swipe left for the back gesture, and a full swipe
right or left for the next or previous open app.
•
Likewise, you can't use the next/previous app gestures unless you turn
them on (see
Turn advanced gestures
•
You can see animations of many gestures:
Or go to
palm.com/support
to watch the animations on your desktop
computer. Also, see
Use gestures: tap, swipe, drag, flick,
There are small icons in the lower-right corner of the screen
Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen. If you
see one or more icons, tap anywhere on the bottom of the screen to display
your notifications.
Turn advanced gestures
on/off). If so,
on/off).
Open
Help
and tap Clips.
pinch.
Chapter 11 : Troubleshooting
183
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