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I can't get my screen to turn on after removing and replacing
the battery
Removing the battery turns off your phone completely, so you can't just
press
power
to turn on the screen. Instead, press and hold
until you see the Palm logo on the screen (approximately five seconds).
Then wait until your phone completes startup.
NOTE
If your phone does not turn on after you press and hold power, you need
to charge the battery (see
Charge the
I can't get the back cover off
1
If the
USB cable
is attached to the phone, disconnect the USB cable.
2
If a wired headset is attached to the phone, disconnect the headset.
3
If you are removing the cover to replace the battery, turn the phone
completely off (see
Turn everything (the screen and wireless services)
on/off).
4
Press and release the
back cover
power
battery).
release.
5
Slide your thumbnail or a credit card between the back cover and the
phone, starting at the bottom and moving halfway up one side until
you hear the clasp (x) release.
6
Repeat step 5 to release the clasp (y) on the other side of the phone.
7
Lift off the back cover.
Chapter 11 : Troubleshooting
181
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