Palm Pre Plus User Manual page 169

3 Do one of the following:
• To erase any applications you installed from App Catalog, as well as
any information associated with those applications: Tap
& Data twice.
• To erase all files stored in USB drive storage, such as pictures, videos,
and music: Tap Erase USB Drive
• To erase both your applications and USB drive storage files, as well
as information about your Palm profile: Tap
clean erase of your currently installed apps and files but plan to
continue using the phone, tap
the phone away and you do not want your data and files to be
recoverable even using a third-party tool, tap
This performs a complete wipe of the phone. Note that a secure full
erase takes considerably longer than a "regular" full erase.
About the full erase options
In most cases, you can perform a "regular" full erase if you want to erase
downloaded applications and USB drive storage files from your phone.
Perform a secure full erase when you give your phone to somebody else and
you don't want that person to be able to access your data. Also, before
giving your phone to another person, you must manually delete all the apps
you installed because they are automatically reinstalled on your phone after
a full erase (see Delete an application).
Regardless of which full erase option you choose, all your data on the web—
in your online accounts and in your Palm profile—is untouched.
After either type of full erase, you can sign in to your Palm profile either on a
new webOS phone or the same phone you just erased. Signing in restores
your Palm profile data and information from online accounts, but not your
stored files such as pictures, videos, and music (you must copy those again
to the phone; see Copy files between your phone and your
Erase Apps
twice.
Full Erase. If you want a
Full Erase again. If you plan to give
Secure Full Erase.
computer).
Run Quick Tests
If you are troubleshooting your device with a support agent, you can run
Quick Tests to get diagnostic information. If you need more information
after running Quick Tests, you can run one or more Interactive Tests (see
Run Interactive Tests).
1 Open Device Info .
2 Open the application menu and tap
3 Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more
information after running Quick Tests (see
one or more Interactive Tests.
1 Open Device Info .
2 Open the application menu and tap
3 Work with the support agent to run and view results from one or more
tests.
Change default applications
If you have more than one application on your phone that can perform a
particular function, you can change the default application to use for that
function. For example, your phone comes with two applications that can be
used to show the map location of an address: Google Maps and AT&T
Navigator. You can select which of these applications opens by default when
you tap an address to see its location on a map. Google Maps is the default
application.
Quick Tests.
Run Quick Tests), you can run
Interactive Tests.
Chapter 10 : Preferences 169