Hardware - Brady M610 User Manual

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Message
"Print settings not optimized"
"Ribbon not recommended for
installed labels"
"Ribbon or cartridge is
unlocked"
"Remove labels and ribbon"
"Set locking lever to LOCKED"

Hardware

Problem
Keyboard works intermittently or
not at all.
Cutter does not cut.
Printer not connecting to mobile
device or does not appear in the
Express Labels app.
M610 Label Printer User Manual
Cause
The printer does not have the
necessary information about label
parameters because the label is
not included in the Printer Label
Library.
The installed ribbon is not
recommended for use with the
installed label supply.
Switch locking lever to LOCKED
position.
The printer needs to be cleaned.
Lock printer during cleaning.
Cause
One or more keys is stuck in
depressed state.
Possible adhesive buildup.
Label material is stuck in the
cutter blades.
Bluetooth is not enabled on the
printer or another device is
already connected.
Troubleshooting
Corrective Action
Update the Label Library. See
"Updating Printer Label Library
Values" on page
73.
Replace the ribbon with one that is
compatible with the installed label
supply, as indicated in the error
message on the printer. Check
your local Brady website for ribbon
and label supply compatibility.
Confirm that the locking lever is
fully engaged.
Follow the instructions shown on
the printer.
Set locking lever to LOCKED.
Corrective Action
Identify any keys stuck in down
position. Repress key to unstick.
Replace the Cutter.
Disengage the printhead lock
lever. Remove the ribbon.
Remove the label supply. Clear
the path of the debris.
Confirm on the printer that
Bluetooth is turned on. To
disconnect a device, hold the
power button on the printer for
five seconds then connect your
device.
Hardware
85

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