Tunstall Lifeline Digital User Manual
Personal emergency response system
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Also See for Lifeline Digital:
- Installation manual (142 pages) ,
- User manual (67 pages) ,
- Quick install manual (16 pages)
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Summary of Contents for Tunstall Lifeline Digital
- Page 1 Lifeline Digital User Guide...
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Page 2: Table Of Contents
System warning LED indications ....................13 System warning announcements ....................14 Maintenance and cleaning ........................15 Power down Lifeline Digital ........................ 15 Cleaning and disinfecting Lifeline Digital ..................15 Disposal and recycling ..........................16 Disposal of batteries ..........................16 Battery information ............................. 16 Button functions ............................ -
Page 3: Introduction
Before operating Lifeline Digital, read this user manual carefully. If you have difficulty reading or carrying out the activities, ask for help. Pay particular attention to the following safety instructions: • Lifeline Digital must be configured for you before use, otherwise you will not be able to make an alarm call. •... -
Page 4: Overview
Overview What's in the box 1. Lifeline Digital 2. Mains power adapter 3. TX4 alarm button/pendant Also included in the box: • Wrist strap and holder for TX4 alarm button/pendant • Neck cord and holder for TX4 alarm button/pendant... -
Page 5: Front/Top View
Front/top view Yellow Extra button Green Cancel button Red Alarm button Green LED indicator Yellow LED indicator Red LED indicator NFC [For Tunstall Use Only] Back cover Microphone 10. IR receiver [For Tunstall Use Only] 11. Speaker... -
Page 6: Rear-View
Ethernet/network connector (RJ45 port) Power connector 12V (RJ11 port) I/O port (Extended variant only) Stub antenna Cable slot Security screw (T10) for battery slot Battery slot 10. SIM card holder inside battery slot 11. 2x USB 2.0 ports [For Tunstall Use Only]... -
Page 7: Installation And Testing
Installation and testing This section describes how to install and test Lifeline Digital. Installing Lifeline Digital Remove and replace the back cover Note Only remove the back cover for installation. The back cover protects the device from tampering. To remove and replace the back cover: Push and slide out the back cover to remove it (1). -
Page 8: Switch On Lifeline Digital
Switch on Lifeline Digital To switch on Lifeline Digital: Set the On/OFF switch to 1 (ON) to power up the device (1). The green and yellow LED indicators starts to flash rapidly to indicate startup progress. The device is ready when the green LED remains solid and the yellow LED turns off. - Page 9 “Cellular signal strength is Five” for excellent cellular signal strength. If necessary, adjust the position of the device to optimize cellular signal strength. If no suitable location can be found contact Tunstall for assistance. Press the green Cancel button (3) to end the test and exit. The test automatically...
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Page 10: Testing The Installation
Make sure that all relevant tests of the device and associated equipment are completed • Replace the back cover, see Remove and replace the back cover • Make sure that the user and emergency contacts understand how to use Lifeline Digital and any associated equipment Lifeline Digital is now ready to use. -
Page 11: Using Lifeline Digital
Customer Care Centre. The type of alarm or event determines which sequence to use for distribution. When an alarm call is initiated, the user can use Lifeline Digital as a speakerphone to communicate with the Customer Care Centre. -
Page 12: Alarm Calls To The Customer Care Centre
Alarm calls to the Customer Care Centre When you have triggered an alarm call by pressing the button on Lifeline Digital or on the pendant, a voice connection to the Customer Care Centre is automatically established. A Care Consultant will answer your alarm call and speak to you via Lifeline Digital's speakerphone system. -
Page 13: System Warnings
System warnings System warnings are visual (LED) and audio indications that notifies the care recipient or caregiver of power and connectivity errors. System warning LED indications Red LED indicator System warning indications Status Red LED flashing x1 Ethernet failure Red LED flashing x2 Mains power failure Red LED flashing x3 Backup battery low... -
Page 14: System Warning Announcements
System warning announcements Announcement Description Warning announcement that is followed by a "Warning" warning message "There is no mains power" AC power to the device is lost "Mains power is restored" AC power to the device is restored "Battery low" The backup battery is low "Reduction in radio range Radio interference is detected... -
Page 15: Maintenance And Cleaning
Cleaning and disinfecting Lifeline Digital Do not use a wet cloth to clean Lifeline Digital. Do not use harsh, aggressive or corrosive cleaning agents to clean Lifeline Digital or the pendant. Take care not to allow moisture to get into Lifeline Digital's case or speaker openings when cleaning. Do not spray... -
Page 16: Disposal And Recycling
Keep batteries out of reach of children. Swallowing a battery can be life-threatening. Seek immediate medical attention if this happens. Warning Risk of explosion if battery is replaced by an incorrect type. Only use batteries from Tunstall. Dispose of used batteries according to current local regulations. Battery information All batteries should be disposed of in accordance with the latest legislation. -
Page 17: Button Functions
Button functions Red Alarm button Green Cancel button Yellow Extra button Mode Button Function Standby Press the red Alarm button Activate alarm/make alarm call Press the green Cancel button Cancel alarm Cancel system warning announcement Press and hold the green Trigger Online update (including Cancel button for 3 seconds configuration and firmware update) -
Page 18: Button Leds
Button LEDs Red Alarm button Green Cancel button Yellow Extra button Indication Status Red LED on Standby mode Red LED flashing (0.5s on/4.5s off) Standby mode on backup battery Red LED flashing (0.5s on/0.5s off) Connection attempt Red LED flashing (1s on/1s off) Pausing between connection attempts Red LED flashing (0.5s on/4.5s off) No remaining connection attempts... -
Page 19: Led Indicator Status
LED indicator status Red LED indicator Yellow LED indicator Green LED indicator Indication Status Green LED on Standby mode Green LED flashing, (0.5 s on/ 4.5 s Standby mode on backup battery off) Green LED flashing (0.5 s on/ 0.5 s off) Connection attempt Green LED flashing (1 s on/1 s off) Pausing between connection attempts Green LED flashing (0.5 s on/ 4.5 s off) No remaining connection attempts... - Page 20 System warning indications Status Red LED flashing x1 Ethernet failure Red LED flashing x2 Mains power failure Red LED flashing x3 Backup battery low Red LED flashing x4 Cellular modem failure Red LED flashing x5 Radio failure/interference Feature must be enabled. Note that if several error conditions are present they are presented sequentially with a 2 second pause between indications.
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Page 21: Technical Data
Technical data Technical details Lifeline Digital Weight 491g net weight Dimensions 180 x 58 x 98 mm (L x W x H) Mains power 100-240v Backup battery Rechargeable Lithium-ion battery, 18Wh, 2500mAh capacity (continually internally charged) Backup time Up to 72 hours of stand-by operation with one 5-minute IPACS... -
Page 22: Technical Details Tx4
EN 61000-3-3:2013. EN 50130-4:2011 + A1:2014 + EN 61000-6- 3:2007 + A1:2011 + AC:2012. CISPR32:2015 + AC:2016 Design & ISO9001:2015 manufacture ROHS compliant 2011/65/EU + 2015/863/EU Technical details TX4 Weight 16g net weight (without attachments) Dimensions H 13mm, Ø 35 mm (without attachments) Battery 3V Lithium CR2450 (replaceable) Battery lifetime... -
Page 23: Contact Details
Our policy of continual development means that product specifications and appearance may change without notice. Tunstall does not accept any responsibility for any errors and omissions contained within this document. ©2023 Tunstall Group Ltd. ®Tunstall and Lifeline Digital are trademarks...
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