Summary of Contents for Tunstall SmartLink Medi Guardian MKII 4G
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SmartLink Medi Guardian MKII 4G User & Installation Guide...
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Your SmartLink Medi Guardian MKII 4G medical alarm unit The SmartLink Medi Guardian MKII 4G home unit offers connection via the mobile 4G GSM network. It enables you to generate a call for help by immediately contacting the Customer Care Centre, where the Care Consultant will be able to provide you with the assistance you require.
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Back view (Diagram 2) TS-UG-AP-017-010 page 3 of 16...
Getting started Before you start using your SmartLink Medi Guardian MKII 4G alarm, please complete the following instructions. Please note: This alarm has been pre-programmed to automatically connect to the Tunstall Customer Care Centre. DO NOT REPROGRAM THIS ALARM. Step 1 - Unpack the box...
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SIM card. In order to use the GSM mobile network a full sized SIM card must be fitted into the SmartLink Medi Guardian MKII 4G alarm. • The SIM fits into the slot, as labelled ‘SIM’. Insert the SIM card with the gold contact side of the SIM facing down by pushing it into the base alarm unit until it clicks, then release.
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Step 4 - Connect the mains power adaptor Plug the black mains adaptor into the base alarm unit socket labelled ‘POWER’ and plug into a power point in your home (mains power). Turn on both the mains power and the battery switch located underneath the alarm.
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Step 6 - Place a test call Press the blue button (diagram below) on your SmartLink Medi Guardian MKII 4G pendant to place a test call to the Tunstall Customer Care Centre. Advise the Care Consultant that you are installing your new SmartLink Medi Guardian MKII 4G alarm.
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Note: If you find, after following the above instructions, that the alarm signal strength is still below recommended levels, you may require a High Gain external antenna, and should contact Tunstall’s Customer Service Centre on 1800 603 377 for further information.
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False alarms If you accidentally raise a false alarm, please do not worry, Tunstall’s Customer Care Centre is always happy to hear from you and the raising of the alarm call acts as a useful test of your alarm unit.
Status warnings Warnings/status lights on the base alarm unit The base alarm unit has warning and status lights to clearly indicate the unit’s current status. When functioning correctly your SmartLink Medi Guardian MKII 4G base alarm unit will normally look like this: The ‘MAINS ON’...
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Contact your installer or Customer battery. Care Centre. Detectors No. 1 to 8 has Contact your installer or Customer detected a Low Battery. Care Centre. If the warnings persist please contact Tunstall Customer Service on 1800 603 377. TS-UG-AP-017-010 page 11 of 16...
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Your pendant Your pendant (personal radio trigger) is wirelessly connected to your SmartLink Medi Guardian MKII 4G home unit and enables you to generate a call for help from anywhere in your home or garden. The pendant should be worn at all times and can be worn around the neck or on the wrist using the attachments supplied.
Wi-Fi routers, mobile phones, laptops etc. Battery information The SmartLink Medi Guardian MKII 4G alarm contains a Nickel Metal Hydride back-up battery that recharges itself when plugged into the mains power. It is recommended that the battery be replaced after five years. The battery provides up to 40 hours of standby operation.
Technical Details Weight: 590g (including battery) Dimensions: 210 x 130 x 35 mm (LxWxD) Mains power: 9V DC 300mA with integral earth Stand-by battery: 4.8V 1600mAh rechargable Ni-MH Back-up time: 40 hours of stand-by operation (minimum expected at date of purchase and when fully charged) Radio frequency: 915MHz - 928MHz (frequency band) Radio Range:...