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Cause
You may not be using the correct interface cable.
Your application software is not properly set up for your
printer.
Your computer system's memory is too small to handle
the volume of data in your document.
The remaining service life of the consumables is not updated (Windows only)
Cause
The interval between updating information for the
consumables is too long.
Cannot install software or drivers
Cause
You are not accessing the operating system with the
administrator privilege.
Cannot access the shared printer
Cause
Inappropriate texts are used for the Share name of the
shared printer.
An additional driver cannot be installed on the client
computer, although the print server's OS and the client
OS are different.
Your network system causes this problem.
Epson AcuLaser M7000 Series
What to do
If you are using the parallel interface, make sure that the cable is a
double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a cable that is compatible
with Hi-Speed USB.
Make sure that the printer is selected in your application software.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
What to do
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumable Info
Settings dialog box.
What to do
Access the operating system with the administrator privilege.
What to do
Do not use spaces or hyphens for the Share name.
Install the printer drivers from the Software Disc.
Ask the administrator of the network for assistance.
User's Guide
Troubleshooting
149
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