Epson ET-M1170 Series User Manual
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Epson ET-M1170 Series User Manual

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User's Guide
NPD6078-00 EN

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Summary of Contents for Epson ET-M1170 Series

  • Page 1 User's Guide NPD6078-00 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Replacing or Adding New Wireless Routers..30 About This Manual Changing the Connection Method to a Computer. . 30 Introduction to the Manuals....5 Restoring the Network Settings from the Using the Manual to Search for Information.
  • Page 3 Through the Printer - Printer Buttons..88 Using Epson iPrint..... . . 67 Checking the Total Number of Pages Fed Using Epson Print Enabler.
  • Page 4 Checking the SSID for the Computer..113 Contacting Epson Support....131 Ethernet Connection Becomes Unstable..114 Printout Problems.

  • Page 5: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 6: Marks And Symbols

    User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 7: Descriptions Used In This Manual

    User's Guide About This Manual Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏...

  • Page 8: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 9: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 10: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

  • Page 11: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Control panel Allows you to operate the printer and indicates the printer's status. Printer cover Open to remove jammed paper . Print head Ink is ejected from the print head nozzles underneath. Ink tank cover Open to refill the ink tank.
  • Page 12 User's Guide Printer Basics Feeder guard Prevents foreign substances from entering the printer. This cover should usually be closed. Rear Paper Feed Slot Loads paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Output tray Holds the ejected paper.

  • Page 13: Control Panel

    Turn the printer on while holding down the button to restore the default network settings. When the network settings are restored, the printer turns on and the network status lights flash alternately. Prevents changes from being made to Epson Connect and Google Connect Print settings.

  • Page 14: Lights And Printer Status

    User's Guide Printer Basics Print Nozzle Check Pattern Turn the printer on while holding down the button to print the nozzle check pattern. The total number of pages fed through the printer is also printed as well as the nozzle check pattern.
  • Page 15 User's Guide Printer Basics Light Status Solutions See the Start Here poster to complete initial ink Initial ink charging may not be complete. charging. When ink is low, initial ink charging may not be completed. It is time to reset the ink level. Refill the ink tank to the upper line, and then reset the ink level.
  • Page 16 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. A printer error has occurred. Open the printer cover and remove any paper inside the printer.

  • Page 17: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 18: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 19: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first by using the installer.

  • Page 20: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings Related Information “Making Wi-Fi Settings by Push Button Setup” on page 20 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 21 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22 & Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the wireless router.

  • Page 21: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings Note: The printer is in a connection error status when the light and the light flash simultaneously. After clearing the printer error by pressing the button on the printer, reboot the wireless router, place it close to the printer and try again.

  • Page 22: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings Note: ❏ See the documentation provided with your wireless router for details on entering a PIN code. ❏ The printer is in a connection error status when the light and the light flash simultaneously. After clearing the printer error by pressing the button on the printer, reboot the wireless router, place it close to the printer and try again.

  • Page 23: Checking The Network Connection Status

    Press the button if you want to reject the connection request. See Tips on the following website for more details. http://epson.sn > Support Checking the Network Connection Status You can check the network connection status in the following way.
  • Page 24 User's Guide Network Settings 2. Press the button. The network connection report is printed. Related Information “Messages and Solutions on the Network Connection Report” on page 24 & Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 25 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 26 User's Guide Network Settings Related Information “Connecting to a Computer” on page 18 & “Making Wi-Fi Settings from the Printer” on page 19 & Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 27 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 28 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 29: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 30: Replacing Or Adding New Wireless Routers

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 31: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2. While holding down the button, press the button until the light and the light flash alternately.

  • Page 32: Preparing The Printer

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 33 User's Guide Preparing the Printer Related Information “Part Names and Functions” on page 11 & Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot ✓ Plain paper Letter, A4 Copy paper ✓...
  • Page 34 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 35: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. Important: The paper cassette cannot be removed. 3.
  • Page 36 User's Guide Preparing the Printer 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
  • Page 37 User's Guide Preparing the Printer 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer.

  • Page 38: Loading Paper In The Rear Paper Feed Slot

    User's Guide Preparing the Printer Loading Paper in the Rear Paper Feed Slot 1. Open the feeder guard. 2. Slide out the edge guides. 3. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up. ❏...
  • Page 39 User's Guide Preparing the Printer Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guides to the edges of the paper. 5.

  • Page 40: Loading Envelopes And Precautions

    User's Guide Preparing the Printer Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed slot short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Load envelopes in the paper cassette with the flap facing up, and then slide the edge guides to the edges of the envelopes.

  • Page 41: Outputting Paper

    User's Guide Preparing the Printer Media Name Media Type Epson Bright White Ink Jet Paper Plain paper Epson Matte Paper-Heavyweight Epson Matte Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Outputting Paper ❏ Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a thickness of 80g/m²), up to 100 sheets can be ejected at a time.

  • Page 42: Saving Power - Mac Os

    User's Guide Preparing the Printer ❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send.

  • Page 43: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 44 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 45: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 46: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...

  • Page 47: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Main Tab” on page 58 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
  • Page 48 User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
  • Page 49 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 50 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 51 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 52 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 53: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 54: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 43 & “More Options Tab” on page 58 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 55: Adjusting The Print Tone

    User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps.

  • Page 56: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 57: Printing Clear Bar Codes

    User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏...
  • Page 58 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
  • Page 59 User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically.

  • Page 60: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 61 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 62: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...

  • Page 63: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 64: Printing A Reduced Or Enlarged Document

    User's Guide Printing Related Information “Printing Basics” on page 60 & “Menu Options for Paper Handling” on page 65 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 65: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 66: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.

  • Page 67: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 68: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 69: Canceling Printing - Printer Button

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 70: Refilling Ink And Replacing Maintenance Boxes

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 71 Refilling Ink and Replacing Maintenance Boxes Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 72: Ink Bottle Handling Precautions

    ❏ Once you open an ink bottle, we recommend using it as soon as possible. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability.

  • Page 73: Refilling The Ink Tank

    Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank Important: Epson recommends the use of genuine Epson ink bottles. 1. Open the ink tank cover. 2. Open the cap of the ink tank. 3. While holding the ink bottle upright, turn the cap slowly to remove it.
  • Page 74 User's Guide Refilling Ink and Replacing Maintenance Boxes 4. Align the tip of the bottle with the filling port, and then stand the bottle slowly to insert it into the filling port. Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it.
  • Page 75 User's Guide Refilling Ink and Replacing Maintenance Boxes Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. 6. Tighten the cap of the ink bottle. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 7.

  • Page 76: Maintenance Box Code

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on...
  • Page 77 The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part.
  • Page 78 User's Guide Refilling Ink and Replacing Maintenance Boxes 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. 5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct direction.

  • Page 79: Maintaining The Printer

    User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.

  • Page 80: Check If Nozzles Are Clogged (Nozzle Check) - Windows

    User's Guide Maintaining the Printer 4. Examine the printed pattern, and then perform one of the following options depending on the print results. ❏ A: All lines are printed. No further steps are needed. ❏ B or close to B: Clean the print head. When some nozzles are clogged, perform head cleaning.

  • Page 81: Check If Nozzles Are Clogged (Nozzle Check) - Mac Os

    User's Guide Maintaining the Printer ❏ A: All lines are printed. No further steps are needed. ❏ B or close to B: Clean the print head. When some nozzles are clogged, perform head cleaning. For details, see the related information below. ❏...

  • Page 82: Cleaning The Print Head (Head Cleaning)

    We recommend to turn off the printer. If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 83: Cleaning The Print Head - Mac Os

    User's Guide Maintaining the Printer 2. Click Head Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. After the print head cleaning is finished, run Nozzle Check and then check if the print head nozzles have been un- clogged. For details on how to run the nozzle check, see the related information below. Repeat the steps up to three times until all lines are printed correctly.

  • Page 84: Running Power Cleaning - Windows

    User's Guide Maintaining the Printer Important: An interval of 12 hours is required between each Power Cleaning. Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. Therefore, to avoid unnecessary ink usage, you must wait 12 hours before you try it again. Important: Maintenance box replacement may be required.

  • Page 85: Aligning The Print Head

    User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Windows 1. Load four or more sheets of A4-size plain paper in the printer. 2.

  • Page 86: Cleaning The Paper Path - Mac Os X

    User's Guide Maintaining the Printer “Loading Paper in the Paper Cassette” on page 35 & Cleaning the Paper Path - Mac OS X 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 87 User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.

  • Page 88: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer. Checking the Total Number of Pages Fed Through the Printer - Printer Buttons The information is printed together with the nozzle check pattern.

  • Page 89: Network Service And Software Information

    2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ Examples: IPv4: http://192.168.100.201/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 67 &...

  • Page 90: Running Web Config On Windows

    User's Guide Network Service and Software Information Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer. ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System >...

  • Page 91: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 92: Updating Applications And Firmware

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 91 &...

  • Page 93: Uninstalling Applications

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 94: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 95 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 96: Solving Problems

    User's Guide Solving Problems Solving Problems Checking the Printer Status Lights and Printer Status Lights on the control panel indicate the status of the printer. Normal Status : On Light Status The printer is connected to a wireless (Wi-Fi) network. The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
  • Page 97 User's Guide Solving Problems Light Status Solutions See the Start Here poster to complete initial ink Initial ink charging may not be complete. charging. When ink is low, initial ink charging may not be completed. It is time to reset the ink level. Refill the ink tank to the upper line, and then reset the ink level.

  • Page 98: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 99: Checking The Printer Status - Mac Os

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 91 & “Installing the Latest Applications” on page 91 &...
  • Page 100 User's Guide Solving Problems 1. Open the front cover. 2. Lower the output switch lever. 3. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5.

  • Page 101: Removing Jammed Paper From The Rear Paper Feed Slot

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.

  • Page 102: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it. 3. Close the printer cover until it clicks. Removing Jammed Paper from Rear Cover 1.

  • Page 103: Paper Does Not Feed Correctly

    User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 104: Paper Feeds At A Slant

    User's Guide Solving Problems Related Information “Removing Jammed Paper” on page 99 & “Loading Paper in the Paper Cassette” on page 35 & Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette”...

  • Page 105: Cannot Print From A Computer

    User's Guide Solving Problems ❏ Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings. ❏...

  • Page 106: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 107 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 108: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 109: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
  • Page 110 User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 111: When You Cannot Connect Using Wi-Fi Direct (Simple Ap) Connection

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 112 & “Checking the SSID for the Computer” on page 113 & When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection If the maximum number of devices have already been connected, you cannot connect any more devices. See the following and try to re-connect.

  • Page 112: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ Product status screen for Web Config Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to open Web Config. Tap Product Status > Wi-Fi Direct and check the Wi-Fi Direct status. Disconnect unnecessary devices If the maximum number of devices have already been connected to the printer, disconnect the unnecessary devices and try to connect the new device.

  • Page 113: Checking The Ssid For The Computer

    User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.

  • Page 114: Ethernet Connection Becomes Unstable

    User's Guide Solving Problems Ethernet Connection Becomes Unstable When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected and disconnected again and again. ❏...

  • Page 115: Printout Problems

    User's Guide Solving Problems Printout Problems Printout is Scuffed or Color is Missing ❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

  • Page 116: Vertical Banding Or Misalignment

    User's Guide Solving Problems ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head from a computer. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Type”...

  • Page 117: Paper Is Smeared Or Scuffed

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 118: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting.

  • Page 119: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 120: Printing Slows Down Dramatically During Continuous Printing

    User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab. ❏...
  • Page 121 User's Guide Solving Problems ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth. ❏...

  • Page 122: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 123: Interface Specifications

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ Google Cloud Print IPv4, IPv6 Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager...

  • Page 124: Ethernet Specifications

    User's Guide Appendix Wireless Securities WEP (64/128bit), WPA2-PSK (AES) IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. Wi-Fi Direct supports WPA2-PSK (AES) only. Complies with WPA2 standards with support for WPA/WPA2 Personal.

  • Page 125: Electrical Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 126: System Requirements

    Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 127: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 128: Transporting And Storing The Printer

    User's Guide Appendix Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.
  • Page 129 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.

  • Page 130: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 131: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings...
  • Page 132 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 133 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

This manual is also suitable for:

M1170 series

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