Supermicro SuperServer SYS-520P-WTR User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperServer SYS-520P-WTR
  6. User manual

Supermicro SuperServer SYS-520P-WTR User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperServer
®
SYS-520P-WTR
USER'S MANUAL
Revision 1.0a

Advertisement

Table of Contents
loading

Related Manuals for Supermicro SuperServer SYS-520P-WTR

Summary of Contents for Supermicro SuperServer SYS-520P-WTR

  • Page 1 SuperServer ® SYS-520P-WTR USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    SuperServer SYS-520P-WTR User's Manual Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators .....................10 Control Panel .........................11 Rear View ..........................12 Power Supply Indicators ....................13 Top View ..........................14 1.3 System Architecture ......................15 Main Components ......................15...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power ........................27 3.2 Accessing the System ......................28 3.3 Processor and Heatsink Installation ...................29 The Processor Carrier Assembly ..................29 Overview of the Processor Carrier Assembly ..............30 Overview of the CPU Socket ....................30 Overview of the Processor Heatsink Module ..............31 Creating the 3rd Gen Intel Xeon Scalable Processor Carrier Assembly ......32 Assembling the Processor Heatsink Module ..............33...
  • Page 6 SuperServer SYS-520P-WTR User's Manual 4.3 Input/Output Ports ......................61 Rear I/O Ports ........................61 4.4 Jumpers ..........................64 4.5 LED Indicators ........................66 4.6 Storage Ports ........................67 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................68 5.2 Driver Installation ........................70 5.3 SuperDoctor 5 ........................71 ®...
  • Page 7 7.6 Where to Get Replacement Components ................90 7.7 Reporting an Issue ......................90 Technical Support Procedures ..................90 Returning Merchandise for Service ...................90 Vendor Support Filing System ..................91 7.8 Feedback ..........................91 7.9 Contacting Supermicro .......................92 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    SuperServer SYS-520P-WTR User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the SuperServer SYS-520P-WTR. It is based on the X12SPW-TF motherboard and the 825BTQC-R609WB chassis. The following provides an overview of the specifications and capabilities. System Overview Motherboard X12SPW-TF...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Rack Ear Bracket Rack Ear Bracket Figure 1-1. Front View Logical Storage Drive Numbers Item Description 3.5"...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Information LED Reset UID Button NIC LEDs Power LED Power Figure 1-2. Control Panel Control Panel Features Feature Description Depressing the UID (unit identifier) button illuminates an LED on both the front and rear of the UID Button chassis for easy system location in large stack configurations.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View Power Supply 1 IPMI LAN Port VGA Port COM Port LAN Ports UID Switch/LED SATA or NVMe Power Supply 2 USB Ports Drives (optional) Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the top, PWS2 on the bottom SATA/NVMe Two SATA or NVMe drives require an optional kit...

  • Page 13: Power Supply Indicators

    Chapter 1: Introduction Power Supply Indicators Power Supply Indicators Power Supply Condition Green LED Amber LED No AC power to power supply Power supply critical events causing a shutdown/failure/OCP/OVP/fan failure/ OTP/UVP Power supply warning events when the power supply continues to operate, high Blinking at 1Hz temperature, over voltage, under voltage, etc.

  • Page 14: Top View

    Chapter 1: Introduction Top View Power Supply Module(s) 1 M.2 Slot 2 SuperDOM Ports 8 DIMM Slots Processor 3 System Fans Figure 1-4. System: Top View System Features: Top Feature Description Power Supply Redundant 600W modules M.2 slot Single PCIe 3.0 x4/SATA3 M.2 SuperDOM ports Disk-on-Module port allows for flash cards to be mounted directly on the motherboard DIMM slots...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components, a cable routing diagram, and block diagrams of the motherboard and the overall system. Main Components RSC-W2-66G4 RSC-W2R-88G4 X12SPW-TF Storage Backplane BPN-SAS3-825TQ Figure 1-5. Main Component Locations...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPW-TF motherboard with jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual. USB4/5 (3.0) UID-LED IPMI_LAN COM1...

  • Page 17: Quick Reference Table

    LAN (RJ45) Ports M.2-H M.2 PCIe 3.0 x4 Slot (Supports M-Key 2280 and 22110) SXB1A, SXB1B, SXB1C Supermicro Proprietary WIO Left Add-on Card Slots SXB2 Supermicro Proprietary WIO Right Add-on Card Slot S-SATA0, S-SATA1 SATA 3.0 Ports with SATA DOM Power...
  • Page 18 Chapter 1: Introduction Connector Description USB0/1 Back Panel Universal Serial Bus (USB) 2.0 Ports USB2/3 Front Accessible USB 2.0 Headers USB4/5 (3.2 Gen 1) Back Panel USB 3.2 Gen 1 Ports USB6/7 (3.2 Gen 1) Front Accessible USB 3.2 Gen 1 Header USB8 (3.2 Gen 1) USB 3.2 Gen 1 Type-A Header VGA Port...

  • Page 19: Chipset Block Diagram

    Chapter 1: Introduction Chipset Block Diagram CPU1-B1 CPU1-A1 CPU1-D1 CPU1-C1 CPU1-E1 CPU1-H1 PVCCIN_CPU1 12V_STBY VR13HC 7+1 PHASE 300W CPU1 DDR4 PECI:30 SOCKET ID:0 DMI3 PCI-E X16 G4 (LANE REVERSE) 0~15 WIOR SlimSAS PCI-E TWO X4 G4 NVME X2 PCI-E TWO X4 G4 SlimSAS NVME X2 PCI-E X16 G4...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26" and 33.5" deep. The following is a basic guideline for installing the system into a rack with the quick-release rails provided.

  • Page 24: Installing The Inner Rail Extensions

    Chapter 2: Server Installation Installing the Inner Rail Extensions The set of inner rails includes two sections: inner rails and inner rail extensions. The inner rails are pre-attached to the chassis, and do not interfere with normal use of the server if you decide not to use a server rack.

  • Page 25: Installing The Outer Rack Rails

    Chapter 2: Server Installation Installing the Outer Rack Rails Outer rails attach to the rack and hold the server in place. The outer rails for the server extend between 30 inches and 33 inches. To install the outer rails to the rack, follow the below steps: 1.

  • Page 26: Installing The Server Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Server into a Rack Once rails are attached to the chassis and the rack, you can install the server. 1. Extend the outer rails as illustrated below. 2. Align the inner rails of the chassis with the outer rails on the rack. 3.

  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 28: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The 825BTQC-R609WB chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Begin by removing power from the system as described in Section 3.1. 2.

  • Page 29: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 30: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 31: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the processor. Heatsink with Thermal Grease Processor Carrier Processor Processor Heatsink Module Bottom View...

  • Page 32: Creating The 3Rd Gen Intel Xeon Scalable Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the 3rd Gen Intel Xeon Scalable Processor Carrier Assembly To install the 3rd Generation Intel Xeon Scalable processor into the processor carrier, follow the steps below: 1. Hold the processor with the LGA lands (gold contacts) facing up. Locate the small, gold triangle in the corner of the processor and the corresponding hollowed triangle on the processor carrier.

  • Page 33: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 34: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently squeeze the grip tabs then pull the cover off.

  • Page 35: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install the PHM onto the CPU socket: 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1...
  • Page 36 Chapter 3: Maintenance and Component Installation 1. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, and D on the heatsink with threaded fasteners b, c, and d on the CPU socket.

  • Page 37: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.

  • Page 38: Memory

    2H-64F GB 2H-128 GB RDIMM-3DS (4R/8R) x4 3200 4H-128 GB 4H 256 GB LRDIMM QRx4 64 GB 128 GB 3200 2H-128 GB LRDIMM-3DS (4R/8R) X4 4H-128 GB 3200 4H-256 GB Check the Supermicro website for possible updates to memory support.

  • Page 39: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • For optimal performance, use DDR4 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 40: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation COM1 UID-SW UID-LED USB4/5(3.0) LAN2 1. Insert the desired number of DIMMs LAN1 USB0/1 IPMI_LAN into the memory slots based on the MH16 MH15 recommended DIMM population table on JBT1 CMOS CLEAR I-SATA4~7 page 38.

  • Page 41: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system. 1.

  • Page 42: Storage Drives

    The drives are mounted in drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages.
  • Page 43 2. Use the drive carrier handle to pull the drive out of the chassis. Figure 3-5. Removing a Drive Carrier Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website.
  • Page 44 2. Replace the carrier back into the drive bay. Note: Your operating system must have RAID support to enable the hot-plug capability of the hard drives. Note: For RAID setup guidelines and additional information, refer to Supermicro’s web site at <http://www.supermicro.com/support/manuals/>.

  • Page 45: Hard Drive Carrier Indicators

    Chapter 3: Maintenance and Component Installation Hard Drive Carrier Indicators Each hard drive carrier has two LED indicators: an activity indicator and a status indicator. In RAID configurations, the status indicator lights to indicate the status of the drive. In non-RAID configurations, the status indicator remains off.

  • Page 46: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Three 8-cm fans provide the cooling for the system. These fans circulate air through the chassis as a means of lowering the chassis internal temperature. Make sure the chassis top cover makes a good seal so the cooling air circulates properly through the chassis.
  • Page 47 Chapter 3: Maintenance and Component Installation 1. Open the chassis while the system is running to determine which fan has failed. Never run the server for an extended period of time with the chassis open. 2. Turn off the power to the system and unplug the power cord from the power supply. 3.

  • Page 48: Power Supply

    The SYS-520P-WTR includes a redundant power supply, which allows the server to continue running when one power supply has been removed. Replacement units can be ordered directly from Supermicro. Replacing the Power Supply 1. Unplug the AC power cord from the failed power supply module (with the red LED lit up).

  • Page 49: Replacing The Power Distributor

    Chapter 3: Maintenance and Component Installation Replacing the Power Distributor The 5SYS-520P-WTR requires a power distributor. The power distributor provides failover and power supply redundancy. In the unlikely event you must replace the power distributor, follow the below steps: Replacing the Power Supply 1.

  • Page 50: Bmc

    Chapter 3: Maintenance and Component Installation 3.9 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250ms.

  • Page 51: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 52: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 53 Chapter 4: Motherboard Connections 8-Pin Power Connector JPWR1 is an 8-pin 12V DC power input for the CPU that must be connected to the power supply. Refer to the table below for pin definitions. 8-pin Power Pin Definitions Pin# Definition 1 - 4 Ground 5 - 8...

  • Page 54: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are seven 4-pin fan headers (FAN1 ~ FAN7) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the IPMI interface. Refer to the table below for pin definitions.
  • Page 55 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 56 Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). For the network sideband interface to work properly, you will need to use a NIC add-on card that supports NC-SI and also need to have a special cable. Please contact Supermicro at www.supermicro.com to purchase the cable for this header.
  • Page 57 Chapter 4: Motherboard Connections Speaker Header The Speaker Connector allows the user to connect an external speaker to the motherboard. Refer to the table below for pin definitions. Speaker Connector Pin Definitions Pin# Signal R_SPKRIN Power SMB (I²C) Header The Power System Management Bus (I²C) connector JPI²C1) monitors the power supply, fan, and system temperatures.

  • Page 58: Control Panel

    Chapter 4: Motherboard Connections Control Panel JF1 contains header pins for various control panel connections. See the figure below for the pin locations and definitions of the control panel buttons and LED indicators. All JF1 wires have been bundled into a single cable to simplify this connection. Make sure the red wire plugs into pin 1 as marked on the motherboard.
  • Page 59 Chapter 4: Motherboard Connections Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections.
  • Page 60 Chapter 4: Motherboard Connections Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions. Power LED Pin Definitions (JF1) Pins Definition 3.3V PWR LED NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions.

  • Page 61: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Item Description COM Port 1 Dedicated IPMI LAN USB 0 USB 1...
  • Page 62 Note: UID can also be triggered via IPMI on the motherboard. For more information on IPMI, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com. UID Switch...
  • Page 63 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports There is two USB 2.0 ports (USB0/1) and two USB 3.2 Gen 1 ports (USB4/5) located on the I/O back panel. The motherboard also has one front access USB 2.0 headers (USB2/3) and one front access USB 3.2 Gen 1 header (USB6/7).

  • Page 64: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 65 Chapter 4: Motherboard Connections Watchdog Watchdog (JWD1) is a system monitor that can reboot the system when a software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt (NMI) signal for the application that hangs. Refer to the table below for jumper settings.

  • Page 66: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs Two LAN ports (LAN 1 and LAN 2) are located on the I/O back panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.

  • Page 67: Storage Ports

    Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at www.supermicro.com/support/manuals. NVM Express Connections There are two Slimline SAS connectors located on the motherboard to support two PCIe 4.0 x4 NVMe connections.

  • Page 68: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 69 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 70: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD.

  • Page 71: Superdoctor ® 5

    Chapter 5: Software 5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 72: Bmc

    There are several BIOS settings that are related to IPMI. For general documentation and information on IPMI, visit our website at: http://www.supermicro.com/products/nfo/IPMI.cfm. BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 73: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity Inlet Thermal Sensor MCP-280-00033-0N 3.5" to 2.5" Converter Tray MCP-220-00043-0N 2x 2.5" SATA/SAS Cage (Rear) MCP-220-82616-0N MCP-220-82619-0N + 1x 2x 2.5"...

  • Page 74: Inlet Thermal Sensor

    Chapter 6: Optional Components 6.2 Inlet Thermal Sensor A Universal Thermal sensor kit is available with a 80cm I2C cable. 6.3 3.5" to 2.5" Converter Trays To use the 3.5" HDD bays for 2.5" drives, the bays must be converted to accommodate the drive size using a converter tray (MCP-220-00043-0N) in each bay to be used for a 2.5"...

  • Page 75: Cachevault(S)

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf.

  • Page 76: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.9 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 77: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 78: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.

  • Page 79: Status Indications

    Chapter 6: Optional Components 12. Select specific disks for RAID with an [X]. • RAID0: Select at least two [2 - 24] disks • RAID1: Select only two disks • RAID5: Select at least three [3 - 24] disks • RAID10: Select only four disks 13.

  • Page 80: Wio Riser Cards

    Chapter 6: Optional Components Hot-plug • Physically install the device. ESXi will automatically discover NVMe SSDs, but a manual scan may be required in some cases. Related Information Links https://kb.vmware.com/s/article/2151404 https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/ GUID-1B56EF97-F60E-4F21-82A7-8F2A7294604D.html https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/ GUID-F2E75F67-740B-4406-9F0C-A2D99A698F2A.html 6.10 WIO Riser Cards WIO Riser Card Options Part Number Description RSC-W2-688G4...

  • Page 81: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 82: Direct Links For General Support And Information

    SuperDoctor5 Large Deployment Guide For validated memory, use our Product Resources page Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc. Security Center for recent security notices Supermicro Phone and Addresses...

  • Page 83: Intelligent Platform Management Interface (Ipmi)

    The system supports the Intelligent Platform Management Interface (IPMI). IPMI is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to IPMI. For general documentation and information on IPMI, please visit our website at: https://www. supermicro.com/solutions/IPMI.cfm. Figure 7-2. IPMI Sample...

  • Page 84: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 85: System Boot Failure

    Chapter 7: Troubleshooting and Support System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following: 1. Check for any error beep from the motherboard speaker. • If there is no error beep, try to turn on the system without DIMM modules installed.

  • Page 86: Losing The System's Setup Configuration

    Chapter 7: Troubleshooting and Support Losing the System's Setup Configuration 1. Always replace power supplies with the exact same model that came with the system. A poor quality power supply may cause the system to lose the CMOS setup configuration. 2.
  • Page 87 Chapter 7: Troubleshooting and Support 4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one. 5.

  • Page 88: Crash Dump Using Ipmi

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using IPMI. The IPMI manual is available at https://www.supermicro.com/solutions/IPMI.cfm. Check IPMI Error Log 1.

  • Page 89: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 90: Where To Get Replacement Components

    7.6 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 91: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.8 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 92: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.9 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 93: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 94 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 95 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 96 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 97 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 98 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 99 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 100 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 101 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 102 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 103 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 104 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 105 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 106 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 107 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 108 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 109 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 110 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 111 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 112 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 113: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors 3rd Generation Intel® Xeon® Scalable series [Socket P+ (LGA4189)] processor with up to 40 cores and a thermal design power (TDP) of up to 270W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel PCH C621A BIOS...
  • Page 114 Appendix B: System Specifications Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 EN/BS 55032 EN/BS 55035 CISPR 32 CISPR 24/CISPR 35 EN/BS 61000-3-2...

Table of Contents