Adding Capture Platforms - Nortel Viewer User Manual

Administration

Adding Capture Platforms

There are six different Capture Platforms you can add to Viewer via the
Administration tab. See "Capture platforms" on page 67 for more
information.
1 Open the Viewer application and click the Administration tab. The URL
is the sever name plus /Witness, for example: http://<server name>/
Witness
2 On the Administration page, from the navigation pane, expand the
Administration folder, then expand the Systems folder.
3 Click the Capture Platform folder.
4 In the right hand pane, click Add. The area updates to a configuration
details area.
5 Use the links below to view the details to add for each specific Capture
Platform.
6 When you have added the configuration details for the Capture Platform,
click OK.
Ensure you type in the details of the new Capture Platform correctly, as
Viewer will not verify these details when they are added. You will only be
advised the details are incorrect, when Viewer attempts to retrieve call
details from a Capture Platform and is unsuccessful.
If you are adding a Media Trader system, the relevant Capture Platform to
add is ContactStore.
68
Standard 2.0
Nortel Viewer