How To Get Help; Getting Help From The Nortel Web Site; Getting Help Over The Telephone From A Nortel; Solutions Center - Nortel SMC 2450 Command Reference Manual

How to get help

Getting help from the Nortel web site

Getting help over the telephone from a Nortel

Solutions Center

This chapter explains how to get help for Nortel products and services.
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
• download software, documentation, and product bulletins
• search the Technical Support web site and the Nortel Knowledge Base
for answers to technical issues
• sign up for automatic notification of new software and documentation for
Nortel equipment
• open and manage technical support cases
If you do not find the information you require on the Nortel Technical
Support web site, and you have a Nortel support contract, you can also get
help over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
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Command Reference