Mercedes-Benz EQB 2022 Operator's Manual page 289

286 MBUX multimedia system
An overview of the data transmitted can be found
in the respective terms of use for Mercedes me
connect services. These can be obtained in the
Mercedes me portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and stored
in the Mercedes-Benz Customer Centre and, if
required to process the incident, forwarded to the
service partner authorised by the Mercedes-Benz
Customer Centre. Please take note of the data
protection information on the Mercedes me Inter-
net page https://www.mercedes.me or in the
recorded message immediately after calling the
Mercedes-Benz Customer Centre.
%
The recorded message is not available in
every country.
Mercedes me connect
▌Information on Mercedes me connect
%
Mercedes me connect or individual Mercedes
me connect services are not available in every
country. Find out at a Mercedes-Benz service
centre if these functions are available in your
country.
Mercedes me connect consists of multiple serv-
ices.
You can use the following services via the multi-
media system and the overhead control panel, for
example:
Accident and Breakdown Management (me
R
button or situation-dependent display in the
multimedia system)
Mercedes-Benz Emergency Call System (auto-
R
matic emergency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer-
gency call centre are available to you around the
clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
( page 281).
/
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
( page 282).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, first call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use the
Mercedes-Benz emergency call system
( page 293, 292).
/
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
▌Information on Mercedes me connect Accident
and Breakdown Management
%
Accident and Breakdown Management is not
available in every country. Contact a
Mercedes-Benz service centre to find out
whether this function is available in your coun-
try.