Brother HL-3160CDW Service Manual page 75

■
Error code 2500
Black toner cartridge could not communicate with the cartridge sensor.
Error code 2501
Yellow toner cartridge could not communicate with the cartridge sensor.
Error code 2502
Cyan toner cartridge could not communicate with the cartridge sensor.
Error code 2503
Magenta toner cartridge could not communicate with the cartridge sensor.
<User Check>
• Reinstall the toner cartridge.
• Use the genuine toner cartridge.
• Replace the toner cartridge with a new one.
Step
1 Dirt on a cartridge sensor
Connection failure of a cartridge
2
sensor harness
Connection failure of the
3
cartridge sensor relay flat cable
4 Main PCB failure
■
Error code 2E00
Could not communicate with the cartridge sensor on the machine side.
Error code 2E02
Cartridge sensor on the machine side does not work.
Error code 2E04
Cartridge sensor version on the machine side is not available.
Step
1 Main PCB failure
■
Error code 3801
A temperature error occurred in the external temperature/humidity sensor.
Step
Connection failure of the external
1 temperature/humidity sensor
harness
2 Main PCB failure
Cause
Cause
Cause
2-56
Remedy
Clean a cartridge sensor terminal.
Reconnect a cartridge sensor harness.
Reconnect the cartridge sensor relay flat
cable.
Replace the main PCB.
Remedy
Replace the main PCB.
Remedy
Reconnect the external temperature/
humidity sensor harness.
Replace the main PCB.
Confidential