Brother HL-3160CDW Online User's Manual
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Brother HL-3160CDW Online User's Manual

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Online User's Guide
HL-3160CDW
HL-3190CDW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
© 2018 Brother Industries, Ltd. All rights reserved.

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  • Page 1 Online User's Guide HL-3160CDW HL-3190CDW !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. © 2018 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Touchscreen LCD Overview......................... 13 How to Navigate the Touchscreen LCD ....................... 15 Access Brother Utilities (Windows) ......................17 Uninstall the Brother Software and Drivers (Windows) ..............19 Paper Handling............................ 20 Load Paper..............................21 Load and Print Using the Paper Tray ....................22 Load and Print Paper in the Manual Feed Slot ..................
  • Page 3 Home > Table of Contents Additional Methods of Configuring Your Brother Machine for a Wireless Network ........72 Before Configuring Your Brother Machine for a Wireless Network............. 73 Configure Your Machine for a Wireless Network................74 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
  • Page 4 Error Messages ..........................210 Use the Network Connection Repair Tool (Windows) ..............213 Where Can I Find My Brother Machine's Network Settings? ............214 I Cannot Complete the Wireless Network Setup Configuration............215 My Brother Machine Cannot Print over the Network ................ 217 I Want to Check that My Network Devices are Working Correctly ...........

  • Page 5: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...

  • Page 6: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

  • Page 7: Trademarks

    Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

  • Page 8: Important Note

    • Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2. • In this User's Guide, the LCD messages of the HL-3160CDW/HL-3190CDW are used unless otherwise specified. • In this User's Guide, the illustrations of the HL-3160CDW are used unless otherwise specified.

  • Page 9: Introduction To Your Brother Machine

    Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • Access Brother Utilities (Windows)

  • Page 10: Before Using Your Machine

    Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.

  • Page 11: Front View And Back View

    Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View HL-3160CDW Front View Back View 1. Control panel with a Liquid Crystal Display (LCD) 2. Face-down output tray support flap (support flap) 3.
  • Page 12 5. Manual feed slot cover 6. Top cover 7. Manual feed slot 8. 10BASE-T / 100BASE-TX port 9. USB port 10. AC power connector / cord 11. Back cover (Face-up output tray) Related Information • Introduction to Your Brother Machine...

  • Page 13: Control Panel Overview

    When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
  • Page 14 a or b (+ or -) • Press to scroll through menus and options. • Press to enter or change a letter or number. Hold down a or b to scroll faster. When you see the letter or number you want, press OK. 4.
  • Page 15 HL-3190CDW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. Press to cancel a programmed print job and clear it from the machine’s memory.
  • Page 16 Related Information • Introduction to Your Brother Machine...

  • Page 17: Touchscreen Lcd Overview

    Displays the remaining toner life. Press to access the [Toner] menu. [Settings] Press to access the [Settings] menu. Use the Settings menu to access all of your Brother machine's settings. If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to change any settings.
  • Page 18 The warning icon appears when there is an error or maintenance message; press to view it, and then press to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine...

  • Page 19: How To Navigate The Touchscreen Lcd

    Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-3190CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them.
  • Page 20 5. Press[Med]. 6. Press Related Information • Introduction to Your Brother Machine...

  • Page 21: Access Brother Utilities (Windows)

    Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
  • Page 22 Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows)

  • Page 23: Uninstall The Brother Software And Drivers (Windows)

    • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).

  • Page 24: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...

  • Page 25: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...

  • Page 26: Load And Print Using The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages...
  • Page 27 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
  • Page 28 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
  • Page 29 • face up • bottom edge towards the front of the paper tray >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [Printer] option, and then press OK. 2. Press a or b to display the [2-sided] option, and then press OK.

  • Page 30: Load And Print Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Paper in the Manual Feed Slot • Load and Print on Labels in the Manual Feed Slot •...
  • Page 31 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 32 • Load paper into the manual feed slot with the printing surface facing up. • Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5.
  • Page 33 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Labels in the Manual Feed Slot Load and Print on Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 34 • Load paper into the manual feed slot with the printing surface facing up. • Pull the paper out completely if you must reload the paper into the manual feed slot. • Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam. •...
  • Page 35 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 36 5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. • Load the envelope into the manual feed slot with the printing surface facing up. •...

  • Page 37: Paper Settings

    Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...

  • Page 38: Change The Paper Size And Paper Type

    Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1.

  • Page 39: Change The Check Paper Size Setting

    When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1.

  • Page 40: Unprintable Area

    Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.

  • Page 41: Recommended Print Media

    Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper APP Blue Flag Ship 70 g/m APP Gold Flag Ship 80 g/m Advanced Agro Double A 80 g/m Related Information •...

  • Page 42: Using Special Paper

    • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...

  • Page 43: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...

  • Page 44: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Document (Windows) • Print Settings (Windows) • Secure Print (Windows) • Change the Default Print Settings (Windows) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript Language Emulation) (Windows) •...

  • Page 45: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 46 Related Information • Print from Your Computer (Windows) • Print Settings (Windows)

  • Page 47: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 48 5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Color / Mono Select the Colour/Mono settings to use. NOTE •...
  • Page 49 2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page.
  • Page 50 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4.
  • Page 51 • Print a Document (Windows)

  • Page 52: Secure Print (Windows)

    >> HL-3190CDW HL-3160CDW 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
  • Page 53 You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11.

  • Page 54: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.

  • Page 55: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Windows)

    Select Machine section, and then select the PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 56: Monitor The Status Of The Machine From Your Computer (Windows)

    (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. (Windows 8.1 and Windows Server 2012 R2)

  • Page 57: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Secure Print (Mac) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript language emulation) (Mac) •...

  • Page 58: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.

  • Page 59: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 60 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 61 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 62 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
  • Page 63 Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the colour mode to suit your preference. 2.
  • Page 64 Secure Print 1. Secure Print (Available only for certain models) This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)

  • Page 65: Secure Print (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
  • Page 66 After you have printed the secured data, it will be cleared from the machine's memory. Related Information • Print from Your Computer (Mac)

  • Page 67: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Mac)

    (Mac) ® The BR-Script3 printer driver lets you print PostScript data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver). • Make sure you have added the BR-Script3 printer driver from Printers & Scanners in the System Preferences list on your Mac.

  • Page 68: Monitor The Status Of The Machine From Your Computer (Mac)

    To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.

  • Page 69: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-3190CDW 1. Press To cancel multiple print jobs, press and hold for four seconds.

  • Page 70: Test Print

    1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-3160CDW) Press a or b to display the [Print Options] option, and then press OK. 3. Press a or b to display the [Test Print] option, and then press OK.

  • Page 71: Network

    Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...

  • Page 72: Configure Network Details Using The Control Panel

    Information: Settings Tables. • You can also use management utilities, such as BRAdmin Light (Windows), BRAdmin Professional (Windows) and Web Based Management, to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities.

  • Page 73: Supported Basic Network Features

    Web Based Management Status Monitor Driver Deployment Wizard • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...

  • Page 74: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...

  • Page 75: Learn About Network Management Software And Utilities

    Windows computer on your LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.

  • Page 76: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...

  • Page 77: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.

  • Page 78: Configure Your Machine For A Wireless Network

    You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 79: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 80 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Wireless LAN Report Error Codes...

  • Page 81: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 82 Routers or access points that support WPS are marked with this symbol: >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK.
  • Page 83 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 84 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 85: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 86 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 87 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 88: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
  • Page 89 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
  • Page 90 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 91: Configure Your Machine For An Enterprise Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> HL-3160CDW >> HL-3190CDW HL-3160CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 92 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 93 CHAPv2 TKIP EAP-FAST/GTC TKIP PEAP/MS-CHAPv2 TKIP PEAP/GTC TKIP EAP-TTLS/CHAP TKIP EAP-TTLS/MS- CHAP TKIP EAP-TTLS/MS- CHAPv2 TKIP EAP-TTLS/PAP TKIP EAP-TLS TKIP For example: Network Name (SSID) HELLO Communication Authentication Encryption Mode User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2...
  • Page 94 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 95: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 96 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
  • Page 97 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 98 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 99 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, select [<Rescan>], and then press OK.
  • Page 100 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
  • Page 101 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
  • Page 102 Select [Input] to enter the PIN displayed by your mobile device in your Brother machine. Press OK, and then go to the next step. If your mobile device does not display a PIN, press Back on your Brother machine. Go back to the first step and try again.
  • Page 103 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 104 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
  • Page 105 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
  • Page 106 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> HL-3160CDW >>...

  • Page 107: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management...

  • Page 108: Print The Network Configuration Report

    The machine prints the Network Configuration Report. 3. Press Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • Access Web Based Management • I Want to Check that My Network Devices are Working Correctly...

  • Page 109: Print The Wlan Report

    Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 110 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 111 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...

  • Page 112: Configure The Sntp Protocol Using Web Based Management

    6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Select the profile you want to set up or change.

  • Page 113: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...

  • Page 114: Reset The Network Settings To The Factory Settings

    • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Network] option, and then press OK.

  • Page 115: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...

  • Page 116: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...

  • Page 117: Setting Lock Overview

    Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
  • Page 118 > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
  • Page 119 Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
  • Page 120 > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.

  • Page 121: Network Security Features

    Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network •...

  • Page 122: Before Using Network Security Features

    > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.

  • Page 123: Secure Function Lock 3.0

    Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
  • Page 124 BRAdmin Professional (Windows): • Print Print includes print jobs sent via AirPrint and Brother iPrint&Scan. If you register users' login names in advance, the users do not need to enter their passwords when they use the print function. •...
  • Page 125 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 126 Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via Brother iPrint&Scan and CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 127 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.

  • Page 128: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
  • Page 129 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
  • Page 130 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers.
  • Page 131 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
  • Page 132 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
  • Page 133 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 134 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 135 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 136 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 137 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
  • Page 138 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer.
  • Page 139 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
  • Page 140 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 141 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 142 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 143 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 144 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 145 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Search for "SSL".
  • Page 146 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 147 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 148 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 149 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 150 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 151 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
  • Page 152 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
  • Page 153 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
  • Page 154 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
  • Page 155 Related Information • Manage Your Network Machine Securely Using SSL/TLS...
  • Page 156 (Windows) To use BRAdmin Professional, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
  • Page 157 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.

  • Page 158: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 159 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
  • Page 160 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
  • Page 161 > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.

  • Page 162: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 163 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 164 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 165 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
  • Page 166 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...

  • Page 167: Store Print Log To Network

    Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting...
  • Page 168 Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
  • Page 169 Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2.
  • Page 170 To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
  • Page 171 Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.

  • Page 172: Mobile

    Home > Mobile Mobile • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)

  • Page 173: Airprint

    Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint...

  • Page 174: Airprint Overview

    Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.

  • Page 175: Before Using Airprint (Macos)

    AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.

  • Page 176: Print Using Airprint

    Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 177 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 178 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.

  • Page 179: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.

  • Page 180: Mopria ® Print Service

    ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.

  • Page 181: Brother Iprint&Scan For Mobile Devices

    Brother iPrint&Scan. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. •...

  • Page 182: Near-Field Communication (Nfc)

    NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan on your Android device to use this feature. For more detailed information, visit support.brother.com/ips.

  • Page 183: Brother Iprint&Scan For Windows And Mac

    Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...

  • Page 184: Brother Iprint&Scan Overview

    > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application. •...

  • Page 185: Troubleshooting

    Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer.

  • Page 186: Error And Maintenance Messages

    NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
  • Page 187 Error Message Cause Action Cover is Open The top cover is not completely Open and then firmly close the top cover of the closed. machine. The fuser cover is not completely Close the fuser cover located inside the back closed. cover of the machine.
  • Page 188 Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service. Registration Registration failed. • If the error continues, press and hold down to turn the machine off.
  • Page 189 Wait a few seconds, and then turn it on again. Perform the colour calibration again using the LCD. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer.
  • Page 190 Install the toner cartridge and drum unit assembly back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. Condensation Condensation may have formed Leave the machine turned on. Wait for 30...
  • Page 191 • Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service. Registration Registration failed. • Press and hold down to turn the machine off.
  • Page 192 Error Message Cause Action Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the colour its life. The machine stops all print indicated on the LCD. operations. See Related Information: Replace the Toner Cartridge. Replace WT Box It is time to replace the waste Replace the waste toner box with a new one.
  • Page 193 Error Message Cause Action Supplies If the LCD displays this message, Order a new toner cartridge before the LCD you can still print. The toner displays Replace Toner. Toner Low: X cartridge is near the end of its life. (X indicates the toner cartridge or drum unit colour that is near the end of its life.

  • Page 194: Paper Jams

    Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

  • Page 195: Paper Is Jammed In The Manual Feed Slot

    1. Gently remove any paper that is jammed in or around the manual feed slot. 2. Reload the paper into the manual feed slot. 3. Do one of the following: • HL-3160CDW Press Go to resume printing. • HL-3190CDW Press [Retry] to resume printing.

  • Page 196: Paper Is Jammed In The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
  • Page 197 5. Put the paper tray firmly back in the machine. Related Information • Paper Jams...

  • Page 198: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
  • Page 199 5. Close the fuser cover. If you print on envelopes, pull down the grey envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...

  • Page 200: Paper Is Jammed Inside The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
  • Page 201 IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Gently remove the jammed paper slowly. 5. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
  • Page 202 Related Information • Paper Jams...

  • Page 203: Paper Is Jammed Underneath The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
  • Page 204 6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine. Related Information •...

  • Page 205: Printing Problems

    Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again.
  • Page 206 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
  • Page 207 • Monitor the Status of the Machine from Your Computer (Windows) • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Load and Print Using the Paper Tray • Clean the Paper Pick-up Rollers...

  • Page 208: Improve The Print Quality

    Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
  • Page 209 • Replace the toner cartridge that matches the colour of the streak or band. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com view the FAQs & Troubleshooting page for your Brother model. See Related Information: Replace the Toner Cartridge.
  • Page 210 Identify the colour causing the problem and install a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. See Related Information: Replace the Toner Cartridge.
  • Page 211 Identify the colour causing the problem and put in a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. Uneven colour density across the page See Related Information: Replace the Toner Cartridge.
  • Page 212 Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, select Env. Thick in the media type setting. • Select Reduce Paper Curl mode in the printer driver. If the problem is not solved, select Plain Paper in the media type setting.

  • Page 213: Network Problems

    • Error Messages • Use the Network Connection Repair Tool (Windows) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network •...

  • Page 214: Error Messages

    Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-3160CDW Error Messages Cause Action Authentication Error, Your authentication setting for the •...
  • Page 215 Move the mobile device closer to your Brother mobile device cannot machine. communicate during the Wi-Fi • Move your Brother machine and the mobile device to Direct network configuration. an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
  • Page 216 Store Print Log to Network • Make sure the machine is connected to the network. feature. Wrong Date&Time, The Brother machine does not • Make sure the settings to access the SNTP time contact your obtain the time from the SNTP server are configured correctly in Web Based administrator.

  • Page 217: Use The Network Connection Repair Tool (Windows)

    Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. •...

  • Page 218: Where Can I Find My Brother Machine's Network Settings

    Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...

  • Page 219: I Cannot Complete The Wireless Network Setup Configuration

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 220 Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.

  • Page 221: My Brother Machine Cannot Print Over The Network

    Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
  • Page 222 • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly...

  • Page 223: I Want To Check That My Network Devices Are Working Correctly

    Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal machine from your application: computer.

  • Page 224: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.

  • Page 225: Other Problems

    (Windows) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

  • Page 226: Check The Machine Information

    Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Machine Info.] option, and then press OK.

  • Page 227: Reset Functions

    Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset...

  • Page 228: Machine Reset

    Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.

  • Page 229: Network Reset

    Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.

  • Page 230: Factory Reset

    Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.

  • Page 231: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Colour Output • Correct Colour Print Alignment (Colour Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts...

  • Page 232: Replace Supplies

    You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The model name of supplies may vary depending on the country.
  • Page 233 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box • Error and Maintenance Messages • Supplies...

  • Page 234: Replace The Toner Cartridge

    Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
  • Page 235 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 236 5. Unpack the new toner cartridge. 6. Remove the protective cover. The shape of the toner cartridge will vary depending on your country and region. 7. Insert the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
  • Page 237 Brother Original replacement toner cartridges. Use or attempted use of third-party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.

  • Page 238: Replace The Drum Unit

    Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Drum Unit >> Reset the Drum Counter (HL-3160CDW) >> Reset the Drum Counter (HL-3190CDW) Replace the Drum Unit 1. Make sure the machine is turned on.
  • Page 239 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 240 5. Unpack the new drum unit. 6. Remove the protective cover. 7. Reinsert the toner cartridge firmly into the new drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8.
  • Page 241 The machine should be used only in a clean, dust-free environment with adequate ventilation. Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
  • Page 242 5. Select the toner colour for the drum unit you just replaced, and then press OK. 6. Select [Reset] to reset the drum counter. Reset the Drum Counter (HL-3190CDW) 1. Make sure the machine is turned on. 2. Press and hold for about five seconds.

  • Page 243: Replace The Belt Unit

    Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Belt Unit >> Reset the Belt Unit Counter (HL-3160CDW) >> Reset the Belt Unit Counter (HL-3190CDW) Replace the Belt Unit 1. Make sure the machine is turned on.
  • Page 244 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 245 5. Unpack the new belt unit and insert it into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
  • Page 246 To avoid print quality issues or damage to the machine, DO NOT reset the belt unit counter unless you are replacing the belt unit. • Using non-genuine Brother supplies may affect the print quality, hardware performance, and machine reliability. Reset the Belt Unit Counter (HL-3160CDW) 1.

  • Page 247: Replace The Waste Toner Box

    Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
  • Page 248 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 249 NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 5. Remove the orange packing material and discard it. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 250 DO NOT reuse the waste toner box. 7. Unpack the new waste toner box and install the new waste toner box in the machine. Make sure the waste toner box is level and fits firmly into place. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 8.
  • Page 251 9. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies. 10. Close the machine's top cover. Related Information •...

  • Page 252: Clean The Machine

    Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 253 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Clean the LED Heads • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers...

  • Page 254: Clean The Led Heads

    Home > Routine Maintenance > Clean the Machine > Clean the LED Heads Clean the LED Heads If there is a problem with the print quality, such as light or faded colours, white streaks, or bands that run down the page, clean the LED heads as follows: 1.

  • Page 255: Clean The Touchscreen Lcd

    Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-3190CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn the machine off. 2.

  • Page 256: Clean The Corona Wires

    Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
  • Page 257 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 258 Be sure to return the green tab to the Home position (a). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 4. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.

  • Page 259: Clean The Drum Unit

    Clean the Drum Unit If your printout has black or white dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1.
  • Page 260 7. The colour of printed dots on the Drum Dot Check Sheet is the colour of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the colour causing the problem. CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 261 8. Push down the green lock lever and remove the toner cartridge from the drum unit. To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 9. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 10.
  • Page 262 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 11. Tilt your left hand up to lift the frame so the numbered grid is visible, as shown. Use your right hand to rotate the drum while you look for marks or debris on the drum surface.
  • Page 263 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Reinsert the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14.
  • Page 264 5. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 6. The colour of printed dots on the Drum Dot Check Sheet is the colour of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the colour causing the problem.
  • Page 265 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 266 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 8. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 9. Loosen your grip so the frame drops forward, and then use your right hand to locate the drum unit gear inside the right side of the frame.
  • Page 267 Use the column numbers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Sheet would mean that there is a mark in the “2” region of the drum. 11.
  • Page 268 Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 13. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. 14.

  • Page 269: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. If you have paper feed problems, clean the pick-up rollers as follows: 1.

  • Page 270: Calibrate Colour Output

    Calibrating your machine helps improve the output colour density. If you are using the Mac printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor. >> HL-3160CDW >>...

  • Page 271: Reset The Machine's Calibration Settings

    Reset the Machine's Calibration Settings If the output colour differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Printer] option, and then press OK.

  • Page 272: Correct Colour Print Alignment (Colour Registration)

    > Correct Colour Print Alignment (Colour Registration) Correct Colour Print Alignment (Colour Registration) If solid areas of colour or images have cyan, magenta or yellow fringes, use the Colour Registration function. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Printer] option, and then press OK.

  • Page 273: Check The Remaining Part Life

    Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Parts Life] option, and then press OK.

  • Page 274: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine WARNING • When you move the machine, carry the machine as shown in the illustration. • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit.
  • Page 275 Related Information • Routine Maintenance...

  • Page 276: Replace Periodic Maintenance Parts

    Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages for the Fuser Unit and the PF Kit for the Paper Tray. Contact Brother customer service or your local Brother dealer when the following message appears on the LCD: LCD Message Description Replace the Fuser Unit.

  • Page 277: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...

  • Page 278: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables...

  • Page 279: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On •...
  • Page 280 When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1.
  • Page 281 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-3160CDW The LCD displays Deep Sleep. • The machine receives a job. • Someone presses a button on the control panel.
  • Page 282 • To start printing, press on the control panel and then send a print job. >> HL-3160CDW >> HL-3190CDW HL-3160CDW Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode.
  • Page 283 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-3190CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
  • Page 284 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-3190CDW Set how long the LCD backlight stays on. 1.
  • Page 285 Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1.
  • Page 286 Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [General Setup] option, and then press OK.
  • Page 287 Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-3160CDW >> HL-3190CDW HL-3160CDW 1. Press a or b to display the [Initial Setup] option, and then press OK.

  • Page 288: Settings And Features Tables

    Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. • Access Menus and Change Your Machine's Settings • Settings Tables (HL-3160CDW) • Settings Tables (HL-3190CDW) • Feature Tables (HL-3190CDW)
  • Page 289 > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-3160CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b.
  • Page 290 Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-3160CDW) Settings Tables (HL-3160CDW) Related Models: HL-3160CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
  • Page 291 Level 2 Level 3 Level 4 Description Quality Select the print quality. Print Options Font List HP LaserJet Print the font list and samples of HP LaserJet. BR-Script 3 Print the font list and samples of BR-Script. Test Print Print the test page. 2-sided 2-sided Print Select whether to print on both sides of the paper.
  • Page 292 CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower. ColourCorrection Calibration...
  • Page 293 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
  • Page 294 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN MAC Address Display the MAC address of the machine. Set to Default - Restore wireless network settings of your machine to the factory settings. WLAN Enable Turn the wireless interface on or off. Wi-Fi Direct Push Button Configure your Wi-Fi Direct network settings using the one-button push method quickly.
  • Page 295 Level 1 Level 2 Description Belt Display the remaining life of the belt unit. Parts Life Fuser Display the remaining life of the fuser unit. PF Kit 1 Display the remaining life of the PF Kit 1. Life is approximate and may vary by type of use. [Initial Setup] Level 1 Level 2...
  • Page 296 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-3190CDW) Settings Tables (HL-3190CDW) Related Models: HL-3190CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life View the approximate remaining toner life. Test Print Print a test page.
  • Page 297 Font No. Font No. Set the font number. Soft Font No. Set the soft font number. This menu appears if a soft font is installed on your Brother machine. Font Pitch Set the font pitch. (Available for certain font numbers)
  • Page 298 CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower. Colour...
  • Page 299 Level 3 Level 4 Level 5 Descriptions Colour Colour Settings Blue Adjust the blue colour. Correction [All Settings] > [Network] Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP Boot Method Choose the IP method that best suits your needs.
  • Page 300 Turn the IPv6 protocol on or off. Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure the wireless network settings using WPS with a PIN code.
  • Page 301 [All Settings] > [Print Reports] Level 3 Descriptions Printer Settings Print the Printer Settings page. Network Configuration Print the Network Configuration Report. Print File List Print a list of data saved in the memory. Drum Dot Print Print the Drum Dot Check Sheet. WLAN Report Print the wireless LAN connectivity diagnosis result.
  • Page 302 Change the TCP/IP settings. Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure the wireless network settings using WPS with a PIN code.

  • Page 303: Change Machine Settings From Your Computer

    Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...

  • Page 304: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 305 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 306 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 307 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorised access to Web Based Management.

  • Page 308: Appendix

    Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Brother Numbers...

  • Page 309: Specifications

    Electrophotographic LED Printer Memory Capacity Standard • 256 MB LCD (Liquid Crystal Display) • HL-3160CDW 16 characters x 1 line • HL-3190CDW 2.7 in. (67.5 mm) TFT Colour touchscreen LCD Power Source • 220 to 240 V AC 50/60 Hz...
  • Page 310 ** : 252 *** : 461 • HL-3190CDW * : 439 ** : 252 *** : 461 Weights (with supplies) • HL-3160CDW 18.1 kg • HL-3190CDW 18.3 kg Noise Level Sound Pressure Printing • LpAm = 47 dB (A) Printing •...
  • Page 311 Paper Input Manual Feed Slot • Envelope: COM-10, DL, C5, Monarch Paper Weight • 60 to 163 g/m Maximum Paper • One sheet Capacity Face Down Output Tray Paper Output • Up to 150 sheets of 80 g/m Plain Paper (face- down delivery to the face-down output paper tray) Face Up Output Tray...
  • Page 312 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported. Use a straight-through Category 5 (or greater) twisted-pair cable. Supported Protocols and Security Features Ethernet 10Base-T/100Base-TX Wireless LAN...
  • Page 313 Third party USB ports are not supported. For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.

  • Page 314: How To Enter Text On Your Brother Machine

    • Press Back to delete characters entered incorrectly. HL-3190CDW • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform.

  • Page 315: Supplies

    When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The Supply Model Name will vary depending on your country and region. Supply Items...
  • Page 316 Related Information • Appendix • Replace Supplies...

  • Page 317: Important Information About Toner Cartridge Life

    Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each colour that are necessary to create an image •...

  • Page 318: Brother Numbers

    For technical and operational assistance, call the call center in mainland China. To seach Frequently asked questions (FAQs)/ASCs/Driver/Manuals, etc, please visit our service website: support.brother.com To search where to purchase consumables, please visit the official website of BROTHER (CHINA) LTD.: www.brother.cn Related Information •...
  • Page 319 Visit us on the World Wide Web www.brother.com CHN-ENG Version 0...

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