Iridium GO! exec User Manual page 11

not able to be made on the Iridium system. When placing a call to an emergency operator or local
public safety answering point, always verbally report your location to assist first responders with
identifying your location to provide assistance. Caller location identification is not automatically
transmitted to local emergency operators through the Iridium system.
Iridium does not guarantee network availability at all times due to situations where the network is
unavailable due to satellite availability, terrain, weather, or other conditions that may prevent an
emergency call from being placed.
EMERGENCY CALLS WITHIN MAINLAND AUSTRALIA: Power on Iridium GO! exec, rotate the
antenna towards the open sky, confirm proper registration and signal strength of Iridium GO! exec,
and follow the normal protocol for dialing Triple Zero (000) on the Iridium GO! exec or using your
mobile phone or using the Iridium GO! exec application on your smartphone. Verbally report the
situation and your location to the operator for assistance. The Iridium service does not provide
enhanced emergency calling service which automatically identifies the caller location.
EMERGENCY CALLS IN ALL OTHER LOCATIONS: You will need to obtain and dial the full
international access code, country code, and phone number for the local fire, police, or ambulance
depending upon the nature of the emergency. Power on Iridium GO! exec, rotate the antenna
toward the open sky, confirm proper registration and signal strength of Iridium GO! exec, and
follow the normal protocol for placing a call using the Iridium GO! exec or using the Iridium GO!
exec application on your smartphone. Verbally report the situation and your location to the
operator for assistance. The Iridium service does not provide enhanced emergency calling service
which automatically identifies the caller location.
Emergency mode (SOS button)
You must configure the Emergency Mode in order for the SOS button to make an
emergency call to the designated Emergency Call Recipient. Failure to configure the
SOS button will result in no call being made when the SOS button is pressed. This could
prevent or delay an emergency response and result in serious injury or death.
Antenna care
Use only an approved antenna. Unauthorized antennas, modifications, or attachments could
damage the device and may violate government regulations. When using remote mount antenna,
ensure that antenna is mounted at least 20 cm (about 8 inches) away from the user. Also, when
using a remote mount antenna in order to reduce potential radio interference to other users, the
antenna type and its gain should be 3dBi or less.
Charging the Device
The Iridium GO! exec utilizes a negative ground system. When using a DC power
source, such as a car or boat, the power system must be a negative ground system. Do
not use the device with positive ground systems. Failure to properly ground the Iridium
GO! exec could cause fire or could cause the device to fail so that it is unavailable in an
emergency situation, preventing or delaying an emergency response. These hazards
could cause serious injury or death.
Use the Iridium GO! exec with Iridium supplied power accessories ONLY. Use of non-
Iridium supplied power accessories could result in exposing the device to excessive
voltage, which could cause fire or could cause the device to fail so that it is unavailable in
an emergency situation, preventing or delaying an emergency response. These
hazards could cause serious injury or death.
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