Iridium GO! exec User Manual page 108

• Server Name is the Device IP address (by default 1921.68.0.1) or domain name
iridiumgo2.lan.
SIP login username Line 1 = 6001. Line2 = 6002
SIP login password Line 1 = 6001. Line 2 = 6002
Port (if required) = 5060
2. What are Web/App Profiles and how do I create them?
a. As Satellite data connections are slower and more costly than typical internet connections, it's
important to only allow the data you want to go over the satellite network. Web/App profiles set
the rules to allow or block traffic from going over the satellite network. There are a range of
preset profiles already in your Iridium GO! exec. Or if you want to create your own profiles you
can do so from Settings->Device Settings->Admin Settings->Web/App Profiles menu in the
Iridium GO! exec application.
3. My device won't turn on, what do I do?
a. Plug the Iridium GO! exec device into a compliant charger to check the battery is charged. If
the LED lights up, then press the power button to turn the unit on. Lifting/lowering the antenna
will also power on/off the unit (unless disabled in the Device Power Config menu)
b. If the unit still does not start, then press the reset button located inside the SIM cover. You will
need a small paper clip or pin to press the button through the small hole.
c. If the unit still does not start, then try a factory reset by pressing the reset button for >10
seconds. NOTE: This will also erase all setting on the device and set it back to factory
defaults.
d. If the unit still does not start, then contact Iridium support at +1.480.752.5155 or toll free:
+1.866.947.4348.
4. How do I initiate SOS?
Note: the SOS can only be initiated if the Emergency Mode is configured.
a. SOS can be raised by
• Lifting the flap marked SOS and pressing the SOS button for >1 seconds. The unit will
turn on if it is not already on.
• Press the SOS icon on the Devices LCD home screen, then press and hold the
onscreen SOS button for 3 seconds.
Use the Iridium GO! exec Application to raise and SOS by pressing the SOS icon on
•
the application home screen then press and hold the onscreen SOS button for 3
seconds.
NOTE: When raising an SOS be sure the Iridium GO! exec Device's antenna is lifted, and the
unit has a full view of the sky or ensure an external antenna is plugged in.
5. How do I share my Iridium GO! exec with friends/family?
a. If you share your Iridium GO! exec with a friend or family be sure to provide them the screen
pin (if enabled so they can unlock the device). You may choose to also share the admin pin (if
enabled).
b. They can download and install the Iridium GO! exec application to their smart device and also
use this to connect to the Device Wi-Fi to make calls and data connections. The Iridium GO!
exec can connect to up to 4 devices at the same time.
6. Can I make 2 calls simultaneously?
a. Yes, the Iridium GO! exec allows two calls at the same time. These can be from any
combination of the Device and smart application or SIP phones (either connected over Wi-Fi
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