Enabling Voicemail Support On Cap Users - AudioCodes C455HD User's And Administrator's Manual

CHAPTER 4 Teams Application
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The Configuration File parameters below also support the feature. They can be
synchronized with the settings in the phone screen.
● general/power_saving (Used to enable or disable power saving) (Default: 0)
● office_hours/end
● office_hours/start

Enabling Voicemail Support on CAP Users

The instructions here show how to enable voicemail on common area phone users. Voicemail
can be enabled from the phone or from the TAC. The Advanced calling setting must be
enabled.
➢ To enable voicemail from the phone:
1. In the phone screen, select the avatar.
2. Navigate to Device Settings > Device administration.
3. Enter the password 1 234.
4. Access 'Teams Admin Settings' and select Calling.
5. Enable Advanced calling.
6. Restart the Teams app as prompted.
➢ To enable voicemail from the TAC:
1. Under 'Teams Devices' in the Microsoft Teams admin center, select Phones.
2. Go to Configuration Profiles; in the profiles there is an option under 'Calling settings' to
enable Advanced calling.
By default, the feature is disabled.
The feature is based on off work hours and sleep timeout.
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