Answering Calls; Ending An Established Call; Managing Calls; Parking A Call - AudioCodes C455HD User's And Administrator's Manual

CHAPTER 5 Performing Teams Call Operations
When the phone detects that 911 was requested, it automatically dials that number.

Answering Calls

The phone indicates an incoming call by ringing and displaying Caller X is calling you. The LED
located in the upper right corner of the phone flashes red, alerting you to the incoming call.
➢ To answer:
■ Pick up the handset -OR - activate the headset key on the phone (make sure the headset is
connected to the phone) -OR- activate the speaker key on the phone -OR- select the Accept
softkey (the speaker is automatically activated).

Ending an Established Call

You can end an established call in a few ways.
➢ To end an established call:
Return the handset to the phone cradle if it was used to take the call -or- activate the
■
headset key on the phone -or - activate the speaker key on the phone -or- select the End
softkey.

Managing Calls

You can view a history of missed, received and dialed calls.
Each device reports every call from | to that user to the server. All devices that a user
signs into are synchronized with the server. The Calls screen is synchronized with the
server.
➢ To manage calls:
1. Select Calls and in the Calls screen, select Recent.
●
●
●
2. Select a call in the list and then select

Parking a Call

The phone allows a user to park a call, i.e., transfer a call to a "parking lot" for it to be picked up
on any other phone in the enterprise by a party who must enter a code to retrieve it.
Calls are listed from newest to oldest.
Missed call indicates a call that was not answered.
Incoming and outgoing calls are differentiated by their icon.
C455HD | Users & Administrator's Manual
to call someone back.
- 70 -