European Autoroute Restrictions; What Is Not Covered - Aston Martin Vantage S 2016 Owner's Manual

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European Autoroute Restrictions

If assistance is required on a French Autoroute or on certain
Autoroutes in other European countries, you must use the official
SOS boxes at the side of the road in order to arrange initial assistance
or recovery. You will be connected to the authorised Autoroute
Assistance Service because these roads are privatised. Neither Aston
Martin Emergency Assistance nor any other assistance organisations
are allowed to assist on these roads.
Once your Aston Martin has been recovered from the Autoroute, you
should contact Aston Martin Emergency Assistance at the earliest
opportunity to make sure that any further assistance arrangements
you require can be made on your behalf.
Aston Martin Emergency Assistance will advise you how to reclaim
costs incurred for recovery from the Autoroute.
C.8

What is not Covered

Aston Martin Emergency Assistance is thorough and comprehensive;
however, claims cannot be met as a result of any of the following:
1. Where you, or anyone else acting on your behalf, make repair
or service arrangements without authorisation (and a file
number) from Aston Martin Emergency Assistance.
2. Where any loss, theft, damage, death, bodily injury, cost or
expense that is not directly associated with the incident that
caused you to claim, unless expressly stated in this policy.
3. If the Breakdown Incident is due to fire, theft, accident or
vandalism, your costs will not be covered by Aston Martin
Emergency Assistance but should be met by third party
insurance covering the incident.
4. Damage or injury intentionally caused by you or resulting from
your participation in a criminal offence.
5. If your Vehicle is kept in an un-roadworthy condition or has not
been serviced in accordance with the Manufacturer's
recommendations.
6. Any costs that would have been payable by you, such as petrol,
toll charges, parking fees, cost of meals, drinks, telephone calls
and/ or newspapers or any other costs not specifically stated as
being covered by Aston Martin Emergency Assistance, which
may be incurred by you and/ or the other member(s) of your
party as a result of and/ or in connection with the Breakdown
Incident.
7. Release fees: Should your Vehicle be stolen and subsequently
recovered by the police, you may be asked to pay a release fee
before we can remove your Vehicle to an authorised Aston
Martin Dealer.
8. Specialist charges: In the event that the use of specialist
equipment is required to give assistance when your Vehicle has,
for example, gone off the road, is in a ditch, is standing on soft
ground, sand, shingle, stuck in water or snow or has been
immobilised by the removal of its wheels, we will arrange
recovery but you will be responsible for the costs of any
specialist equipment required. The costs may be refundable
under the terms of your motor insurance policy.

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