Troubleshooting - TensCare sports TENS 2 Instructions For Use Manual

For hygiene reasons, please do not include
used electrode pads. Send only the unit and
lead wires.
Please return the unit and warranty card
(see page 36) at your cost to:
TensCare Ltd
PainAway House,
9 Blenheim Road,
Longmead Business Park,
Epsom, Surrey
KT19 9BE, UK
18.

TROUBLESHOOTING

If your Sports TENS 2 is not working properly, please check the following:
Problem Possible causes
No display
Flat battery
Damaged battery
Low battery Low batteries.
display
Keypad is locked.
Controls won't
work
No sensation Intensity is not strong enough.
Output will not
Open circuit cut-out operating.
increase above
Lead not connected to body or
zero
faulty/damaged.
Should you require any further information
please do not hesitate to contact us by calling
our number:
+44 (0) 1372 723 434.
Solution
Charge battery. See section 15.1.
Contact supplier. There is no maintenance or
calibration other than replacement of gel pads
and battery charging. Do not modify the
device as this may reduce safety or
effectiveness.
Charge battery.
If LOCK is shown on display, press and hold
the▼button.
Increase strength.
Most users will feel something at a setting
below 20 mA.
Ensure machine is attached to your body
correctly.
Try using the second lead wire.
Purchase replacement if necessary.
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