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13.0 Troubleshooting
If your Flexistim IF is not working properly please check the following:
Problem:
No display/won't
turn on:
Controls don't
work
No impulse output
from electrodes
Warning triangle
flashing,
cannot increase
intensity.
If the above review has failed to resolve your problem, or to report unexpected
operation or events or provide feedback call our UK distributor, Tenscare, for
advice. Contact our customer service on +44(0) 1372 723434.
14.0 Cleaning
Clean your device before use.
•
Remove the battery from the device every time when you clean the device.
•
BATTERY:
i) Is it fitted?
ii) Is it charged?
i) Press Ch1 or Ch2 ▼button to unlock
the keypad
ii) If
is not showing on the display. Ensure battery is charged.
A circuit is not being made.
i) Have you applied both electrode pads (per lead wire) to
ensure a complete circuit?
ii) Are the lead wires properly connected at both ends?
iii) Is the lead damaged? (Try using the other lead - if this
works, then the original lead is faulty)
When intensity reaches 40mA, the warning triangle flashes
and intensity cannot be increased.
Check electrode pad position. If you are certain that the
pads are positioned safely, press the SKIP key to override. The
triangle will stop flashing and intensity can be increased to
60mA.
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