Warranty - TensCare sports TENS 2 Instructions For Use Manual

Electrode pads should last 12 to 20
•
applications, depending on skin condition
and humidity.
Replacement electrode pads, new battery and
lead wires are available from your supplier or
distributor (see back cover for contact details),
by mail order from TensCare, by telephone
using a credit or debit card, or through the
TensCare website.
The following replacement parts may be
ordered from TensCare at www.tenscare.co.uk
or +44(0) 1372 723434.
E-CM5050 Square
Pack of 4
E-CM25 Small
pads
E-CM3050 Face electrode pads
Pack of 4 pairs
E-CMR60130 Breast electrode pads
Pack of 4 (2 pairs)
E-CM50100 Large electrode pads
Pack of 4
E-696-SS Square
electrode pads
Pack of 4
L-ST2 Lead wire
B-BL6F Li-ion battery
X-LXC Charging adaptor
17.

WARRANTY

This warranty refers to the unit only. It does not
cover, electrode pads, charging adapter or the
lead wires.
PRODUCT WARRANTY INFORMATION
This product is warranted to be free from
manufacturing defects for 2 years from date of
purchase.
electrode pads
round electrode
hypoallergenic
32
This warranty is void if the product is modified
or altered, is subject to misuse or abuse;
damaged in transit; lack of responsible care; is
dropped; if incorrect battery has been fitted; if
the unit has been immersed in water; if damage
occurs by reason of failure to follow the written
instruction booklet enclosed; or if product
repairs are carried out without authority from
TensCare Ltd.
We will repair, or at our option replace free of
charge, any parts necessary to correct material
or workmanship, or replace the entire unit and
return to you during the period of the warranty.
Otherwise, we will quote for any repair which
will be carried out on acceptance of our
quotation. The benefits conferred by this
warranty are in addition to all other rights and
remedies in respect of the product, which the
consumer has under the Consumer Protection
Act 1987.
Our goods come with guarantees that cannot
be excluded under the UK consumer Law. You
are entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality.
Before you send your unit for service
Before sending in your unit for service, please
take a few minutes to do the following:
Read your manual and make sure you follow all
the instructions.
Returning your unit for service
Should repair be needed within the warranty
period, enclose the tear off section of the
warranty card (see page 36) and your proof of
purchase receipt. Please ensure all relevant
details are completed before sending your unit
in for service. Please ensure your contact
details are still current and include a brief
description of the problem you are experiencing
together with your purchase receipt.