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PROBLEM
CAUSE
Empty hopper
Auger blocked by a
foreign object (for
example nails)
Bad quality pellets
Pellet drop value too
low "phase 1"
The fire extinguish
and the stove stops
Check if on the
display there is an
"ACTIVE ALARM"
The door does not
close perfectly or the
gaskets are worn
Ignition step is not
completed
Clogged exhaust
Not sufficient com-
bustion air
Obstructed exhaust
Flames are weak and
orange coloured,
pellets do not burn
properly and the
glass blackens
Obstructed stove
The fume fan is out
of order
Faulty fume tempe-
rature probe
The exchanger fan
continues to turn
even though the
stove has just cooled
Faulty mother board Replace the mother board.
37
RIVER IDROTECH 18 - 24 - 24H2O
SOLUTION
Full the hopper.
Clean the auger.
Try other types of pellets.
Adjust the pellet loading.
Have the stove checked.
Check the door seal and replace the gaskets.
Empty the brazier and repeat ignition.
The exhaust chimney is partially or totally obstructed. Call a skilled
chimney technician to check from the stove exhaust to the chim-
neypot. Clean immediately.
Check as following: probable obstructions of the combustible air
inlet from the back or from the bottom of the stove; burning pot
obstructed holes with too ash remains. Have the fan blades and
auger cleaned. (see SMOKE RPM VARIATION User Manual)
The exhaust chimney is partially or totally obsturcted. Contact an
expert stove-repairer who checks the stove from the exhaust up to
the chimney pot. Provide immediately for stove cleaning.
Provide immediately at the inner cleaning of the stove.
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan immediately
replaced. It can be noxious to health to let the stove running
without fume fan.
Replace the fume probe.
INTERVENTION
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