Xerox Versant 3100 Press User Manual page 132

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Troubleshooting
Suggested Solutions
• From the Paper Curl Correction screen, under the type of job that is experiencing the
problem (1 Sided – Face Up, 1 Sided Face Down, or 2 Sided), select the Edit Settings
button.
• When changing the Paper Curl Correction setting, make the change by moving up or
down the available selections one at a time.
• Use the following sequential order when making changes to the paper curl. This ensures
that the desired output is achieved:
Tip
Paper jams and wrinkled output may occur if the change is not performed in the recom-
mended sequential order; for example, using Default and then skipping to Type C.
Note
Always run test prints every time a setting is changed / selected; this allows you to
evaluate the output and determine if additional changes are necessary.
a.
Default
b.
Type A
c.
Type B
d.
Type C
e.
Custom Curl Correction: Slight (Very Small) Upward or Slight (Very Small) Downward
f.
Custom Curl Correction: Moderate (Small) Upward or Moderate (Small) Downward
g.
Custom Curl Correction: Medium Upward or Medium Downward
h.
Custom Curl Correction: Severe (Large) Upward or Severe (Large) Downward
Note
For more information, refer to Stock Library Manager Help for "Correcting Paper Curl,"
"Types A, B, and C."
• If paper curl continues to persist after trying several or all of these settings, try decreasing
the image density on the print job or use a different type of paper.
• If paper curl is still a problem after decreasing the image density and after using a dif-
ferent type of paper, contact the Customer Support Center for further assistance.
Problem
Uneven Density / Mottle
Suggested Solutions
1.
Perform Secondary Transfer Voltage Adjustment.
• Use this feature to adjust the voltage ratio on the secondary bias transfer roll (2
For heavy-weight paper, such as 220 g/m
is transferred from the belt to the paper. However there are times when it is also used
with lightweight paper.
• This feature is accessed from Stock Library Manager > Stock Properties > Advanced
Stock Setup > Secondary Transfer Voltage Adjustment.
• The Secondary Transfer Voltage Adjustment procedure can be performed by selecting
either Auto or Manual.
7-14
2
nd
or greater, the 2
BTR is where the image
®
Xerox
nd
BTR).
®
Versant
3100 Press
User Guide

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