Xantrex XPower 400 Owner's Manual
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Owner’s Guide
XPower Powerpack
400 and 400 PLUS
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Summary of Contents for Xantrex XPower 400

  • Page 1 Owner’s Guide XPower Powerpack 400 and 400 PLUS Get user manuals: See SafeManuals.com...
  • Page 2 Trademarks XPower is a trademark of Xantrex International. Xantrex is a registered trademark of Xantrex International. Other trademarks, registered trademarks, and product names are the property of their respective owners and are used herein for identification purposes only.
  • Page 3 About This Guide Purpose The purpose of this Owner’s Guide is to provide explanations and procedures for installing, operating, maintaining, and troubleshooting the XPower Powerpack 400 and XPower Powerpack 400 Plus. Guide provides safety guidelines, detailed planning and setup information, as well as information about operating and troubleshooting the unit.
  • Page 4 XPower Powerpack 400 or to the XPower Powerpack Plus. Related Information You can find more information about Xantrex Technology Inc. as well as its products and services at www.xantrex.com 975-0057-01-01 Get user manuals: See SafeManuals.com...
  • Page 5: Important Safety Instructions

    Important Safety Instructions XPower Powerpack 400 and XPower Powerpack 400 Plus generate a type of AC power similar to a normal household wall outlet. Operating the XPower Powerpack 400 and XPower Powerpack 400 Plus incorrectly or misusing it may damage the equipment or create hazardous conditions for the user.
  • Page 6 Important Safety Instructions CAUTION Do not connect any AC appliance with the neutral conductor connected to ground to the XPower Powerpack 400 and XPower Powerpack 400 Plus. CAUTION Do not expose the XPower Powerpack 400 and XPower Powerpack 400 Plus to temperatures over 104 °F (40 °C).
  • Page 7 Important Safety Instructions WARNING: Heated surface Ensure at least 2" (5 cm) air space is maintained on all sides of the XPower Powerpack 400 and XPower Powerpack 400 Plus. During operation, keep away from materials that may be affected by high temperatures such as blankets, pillows and sleeping bags.
  • Page 8 Important Safety Instructions WARNING: Fire hazard The jump-start feature is designed for short term operation only—less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack 400 and XPower Powerpack 400 Plus cool down for at least 3 minutes after each jump- start.
  • Page 9: Precautions When Working With Batteries

    Important Safety Instructions Precautions When Working With Batteries WARNING: Explosion and Fire Hazard 1. Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. 2. Make sure the area around the battery is well-ventilated. 3.
  • Page 10 Important Safety Instructions 10. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters your eyes, immediately flood them with running cold water for at least twenty minutes and get medical attention immediately. 11. Keep a supply of baking soda on hand in the area of the batteries.
  • Page 11: Precautions For Using Rechargeable Appliances

    Important Safety Instructions Precautions for Using Rechargeable Appliances CAUTION The output of the inverter is non-sinusoidal. Most rechargeable battery-operated equipment uses a separate charger or transformer that is plugged into an AC receptacle and produces a low voltage charging output. Some chargers for rechargeable batteries can be damaged if connected to the XPower Powerpack 400 and XPower...
  • Page 12 Get user manuals: See SafeManuals.com...
  • Page 13: Table Of Contents

    Contents Important Safety Instructions Warnings and Cautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - iii Precautions When Working With Batteries- - - - - - - - - - - - - - - vii Precautions for Using Rechargeable Appliances - - - - - - - - - - - ix 1 Introduction About the...
  • Page 14 3 Operation Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - 3–1 Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2 Using XPower Powerpack for the First Time - - - - - - - - - - - - 3–3...
  • Page 15 Replacing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - 4–8 Replacing the Incandescent Light - - - - - - - - - - - - - - - - - - - -4–11 Replacing the External Fuse - - - - - - - - - - - - - - - - - - - - - - - -4–11 5 Troubleshooting Common Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–1...
  • Page 16 Get user manuals: See SafeManuals.com...
  • Page 17: Introduction

    Introduction About the XPower Powerpack Easy-to-use and designed for years of reliable service, the XPower Powerpack can run many AC appliances and 12 V DC appliances whenever you need power for work or play, at home or on the road. XPower Powerpack: •...
  • Page 18: Low Battery Protection

    Introduction Low Battery Protection Low battery protection protects the internal battery from excessive discharge and possible damage. When the AC Outlet On/Off switch is turned on, an audible alarm alerts you when the internal battery is nearly discharged (11.0 V DC) and the unit turns off at 10.5 V DC.
  • Page 19: Features

    Features Chapter 2 describes the main features of the XPower Powerpack. We recommend that you familiarize yourself with these features before operating the unit. Materials List Your XPower Powerpack package includes these items: ❐ XPower Powerpack 400 XPower Powerpack 400 Plus ❐...
  • Page 20: Xpower Powerpack Features

    Features XPower Powerpack Features Front Panel Detail XPower Powerpack Features Feature Description DC Power Socket can: • Power 12 V DC auto, RV or marine appliances XPower Powerpack • Recharge from a 12 V outlet in a vehicle using the DC Charging Cable. 2 AC Outlets are standard 3-prong outlets supplying 120 V AC power for running an AC appliance.
  • Page 21 XPower Powerpack Features Feature Description Charging Status light illuminates when the XPower Powerpack is in Charging Status mode (i.e. AC Charger is connected to the inverter’s Charger Input Socket and plugged into the household 120 V AC outlet). Battery Charge % light illuminates (green) when Battery Charge information is displayed on the Digital Display.
  • Page 22 Features Required How to... Condition Required Action Note Monitor Inverter’s ON/OFF No action required. Recharging with the Battery switch is turned to supplied AC charger is Charging OFF; A flashing green a true “plug-in-and- status All appliances must be Charging Status forget”...
  • Page 23: Air Compressor (Xpower Powerpack 400 Plus Only)

    XPower Powerpack Features Air Compressor (XPower Powerpack 400 Plus only) Feature Description On/Off switch turns the compressor unit on and off. Pressure gauge shows the PSI (lb./in Valve connector with connector hose Nozzle Adaptor Compartment is integrated into AC charger compartment.
  • Page 24: Left Side View

    Features Left Side View Feature Description 5 W incandescent light illuminates for about 30 hours when the battery is fully charged. Light On/Off Switch Jump-Start Cable Port supplies high power DC current. The cables connect to the Jump-Start Cable Port when jump-starting a vehicle’s battery or when connecting an external battery to the XPower Powerpack .
  • Page 25: Storage Compartment

    XPower Powerpack Features Storage Compartment XPower Powerpack 400 Plus shown Feature Description XPower AC Charger lets you recharge the Powerpack from a standard AC wall outlet and can only be used to recharge the internal battery XPower Powerpack of the .
  • Page 26: Accessories

    Features Accessories Feature Description Detachable heavy-duty jump-start cables XPower DC Charging Cable lets you recharge the Powerpack from a 12 V system in a car, SUV, RV or a boat. This can be stored in the storage compartment. Accessory bag Nozzle packet (XPower Powerpack 400 Plus only)
  • Page 27: Operation

    Operation Chapter 3 explains how to operate the XPower Powerpack efficiently. This chapter covers: • Recharging the XPower Powerpack for first time use • Using the built in light • Operating AC appliances and 12 V DC appliances • Jump-starting a vehicle’s engine •...
  • Page 28: Choosing A Location

    Operation CAUTION XPower Powerpack is not intended for use as a UPS (Uninterruptible Power Supply). Choosing a Location WARNING: Fire or explosion XPower Powerpack contains components that tend to produce arcs or sparks. To prevent fire or explosion, do not operate the XPower Powerpack in compartments containing batteries or flammable materials, or in locations that require ignition-...
  • Page 29: Using Xpower Powerpack For The First Time

    Using XPower Powerpack for the First Time Using XPower Powerpack for the First Time Prior to operating your AC appliance or 12 V Important: DC appliance, ensure that the battery of the XPower Powerpack is fully charged. If the battery has been fully discharged, recharging with the AC Charger may take up to 35 hours.
  • Page 30: Using The Light

    Operation The 35 hour charging time for the XPower Important: Powerpack assumes that there is 120 V at the AC wall outlet. If the voltage is less than 120 V AC, it may take more than 35 hours to fully recharge the XPower Powerpack.
  • Page 31: Run Time On Typical Ac Appliances

    Operating AC Appliances Some appliances may be difficult or impossible to operate from the XPower Powerpack. They may have high surge requirements or should not be run from the XPower Powerpack. See “High Surge Appliances” on page 3–6 “Trouble Appliances” on page 3–6.
  • Page 32: High Surge Appliances

    Operation High Surge Appliances The wattage rating of AC appliances is the average power used by the appliance. Appliances such as televisions, computer monitors and appliances with motors consume much more power than their average rating when they are first switched on. Although XPower Powerpack can supply momentary surge...
  • Page 33: Operating Several Appliances At Once

    Operating AC Appliances Operating Several Appliances at Once You can run several AC appliances if the total rating of all the appliances (in watts) does not exceed 320 W. You can run appliances using an AC power bar. Run time, however, will decrease accordingly with the number of appliances being operated and the AC power being consumed.
  • Page 34: Operating 12 V Dc Appliances

    Operation Operating 12 V DC Appliances XPower Powerpack can operate 12 V DC auto, RV, marine, or other portable appliances that draw 12 A or less from a 12 V DC power outlet or from a vehicle’s lighter socket. CAUTION Equipment damage The DC Power Socket does not automatically switch off when the internal battery is discharged.
  • Page 35 Operating 12 V DC Appliances Typical 12 V DC appliances that can be used on the XPower Powerpack are listed in Table 3-2. Table 3-2 12 V DC Appliances and Run Times 12 V DC Appliance Watts Hours 5 W incandescent light (built into the unit) Cellular telephone Stereo/CD player...
  • Page 36: Jump-Starting A Vehicle's Engine

    Operation Jump-Starting a Vehicle’s Engine You can use the XPower Powerpack to jump-start a vehicle or boat engine that has a 12 V starting battery using the supplied Jump-Start Cables. WARNING: Fire hazard Never allow cables’ red and black clamps to touch each other or another common metal conductor.
  • Page 37 Jump-Starting a Vehicle’s Engine Closely follow these instructions for jump- Important: starting your vehicle as they may be different from the instructions supplied with other jump-start products or jump-start cables. To jump-start a vehicle or boat engine: 1. Turn off the vehicle or boat ignition and all accessories. 2.
  • Page 38: Using The Air Compressor: Xpower Powerpack 400 Plus

    Operation WARNING: Fire hazard The jump-start feature is designed for short term operation only—less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack to cool down for at least 3 minutes after each jump-start.
  • Page 39: Over-Temperature Safety Protection

    Using the Air Compressor: XPower Powerpack 400 Plus WARNING: Fire Hazard Do not leave the compressor unattended while in operation. Keep out of reach of children. WARNING: Risk of personal injury or damage to equipment Never leave the compressor unattended while in operation.
  • Page 40: Inflating Tires

    Operation WARNING: Risk of personal injury or damage to equipment Never leave the compressor unattended once it has switched itself off due to overheating. It will turn on again and continue inflating when its internal temperature drops. Turn the compressor off at the power switch after each use or any time the compressor turns off automatically.
  • Page 41: Inflating Small Sports Equipment

    Using the Air Compressor: XPower Powerpack 400 Plus CAUTION If the pressure gauge on the compressor indicates more than twice the recommended pressure for the object you are inflating, and you have only started to inflate the object, the valve connector is incorrectly connected to the valve stem.
  • Page 42 Operation CAUTION XPower Powerpack cannot be used to inflate large capacity inflatables such as float tubes, large air mattresses, and inflatable boats. These types of products require extended inflating times which may damage the compressor. To inflate small sports equipment: 1.
  • Page 43: Connecting To An External Battery

    Connecting to an External Battery Connecting to an External Battery You can extend battery operating times by connecting the XPower Powerpack to a larger external battery. For example, an external 60 Ah battery gives approximately four times the operating time of the XPower Powerpack internal 20 Ah battery.
  • Page 44 Operation WARNING: Acid spills Use a sealed, non-spillable battery for indoor use. Common auto and marine batteries are not suitable for indoor use unless their fumes are vented outdoors. Common auto and marine batteries contain acid, which is hazardous if spilled. Wear eye protection and protective clothing when connecting the XPower Powerpack...
  • Page 45 Connecting to an External Battery 3. Recharge the XPower Powerpack as soon as possible after use. CAUTION Do not recharge the XPower Powerpack when an external battery is connected. The AC charger may be damaged. 975-0057-01-01 3-19 Get user manuals: See SafeManuals.com...
  • Page 46 3-20 Get user manuals: See SafeManuals.com...
  • Page 47: Maintenance

    Maintenance Chapter 4 provides information on maintaining your internal battery, recharging options for the internal battery, and replacing user-replaceable parts. Routine maintenance is required to keep your XPower Powerpack operating properly. Occasionally clean the exterior of the unit with a damp cloth to remove the accumulated dust and dirt.
  • Page 48: Recharging The Xpower Powerpack Battery

    Maintenance CAUTION Due to inherent self-discharge, lead acid batteries must be charged at least every 3 months, especially in a warm environment. Leaving a battery in a discharged state, or not recharging every 3 months, may result in permanent battery damage and poor jump-start performance.
  • Page 49: Recharging With The Ac Charger

    Recharging the XPower Powerpack Battery Recharging with the AC Charger Recharging with the AC Charger is a true “plug-in-and- forget” charging method. CAUTION Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the AC Charger.
  • Page 50: Recharging With The Dc Charging Cable

    Maintenance Once the battery is fully charged, the charging voltage and current automatically reduces to a maintenance level and the XPower Powerpack may be left permanently connected to the AC Charger. If your utility power is interrupted, the charging process automatically restarts when power returns.
  • Page 51 Recharging the XPower Powerpack Battery To recharge the XPower Powerpack while you drive using the DC Charging Cable: 1. While the vehicle engine is running, plug one end of the DC Charging Cable into the DC Power Socket of the XPower Powerpack.
  • Page 52: Recharging With A Generator's Regulated 12 V Dc Outlet

    Maintenance Recharging with a Generator’s Regulated 12 V DC Outlet WARNING: Fire and Explosion Hazard The generator output must be intended for battery charging and have an output of 15 V or less. An unregulated output or one that exceeds 15 V DC can damage the battery.
  • Page 53: Recharging From A Solar Panel

    Replacing the Internal Battery Recharging From a Solar Panel Small, unregulated 12 V solar panels rated to produce a maximum of 2.5 A (or 30 W) can be used to charge the XPower Powerpack through the Charger Input Socket. You will need to purchase a standard 5.5 mm OD x 2.5 mm (0.217”...
  • Page 54: Obtaining A Replacement Battery

    Maintenance CAUTION Discharging the internal battery below 10.0 V will damage the battery and shorten its life. Obtaining a Replacement Battery Replacement batteries are available from stores that specialize in and have a selection of lead acid, AGM (Absorbed Glass Mat) batteries. Refer to Table 4-1 for a listing of batteries approved for use...
  • Page 55 Replacing the Internal Battery Before attempting to replace the internal battery, make sure you: • Disconnect any charging cables, 12 V DC appliances, and AC appliances from the XPower Powerpack. • Turn off the AC Outlet On/Off switch and turn off the light switch.
  • Page 56 Maintenance Fasteners 3. Disconnect the wires on the battery only. 4. After removing the old battery, position the new battery close to the back of the XPower Powerpack. Make sure the positive battery terminal is next to the red positive (+) internal cable and the black negative terminal is next to the black negative (–) internal cable.
  • Page 57: Replacing The Incandescent Light

    Replacing the Incandescent Light 7. On the XPower Powerpack, replace the battery cover and the four fasteners. 8. Dispose of the old battery in an environmentally responsible manner. Replacing the Incandescent Light To replace a light bulb: 1. Turn the light switch off. 2.
  • Page 58 4-12 Get user manuals: See SafeManuals.com...
  • Page 59: Troubleshooting

    Troubleshooting Troubleshooting will help you identify the common problems than can occur with the XPower Powerpack. Read this chapter before calling Customer Service. If you cannot solve the problem with the XPower Powerpack, record the information asked for on “Information About Your System”...
  • Page 60: Troubleshooting Reference

    Troubleshooting • Try a different TV. Different models vary considerably in their susceptibility to interference. Troubleshooting Reference WARNING: Electric shock hazard Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or 250 A fuse. The XPower Powerpack does not contain any internal user-serviceable parts and attempting to service the...
  • Page 61 Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause Solution AC appliance Battery has discharged Turn the AC Outlet On/Off switch will not to 10.5 V. off and recharge the XPower operate; Powerpack. audible alarm is sounding. Inverter has Turn the AC Outlet On/Off switch overheated due to poor off and allow the XPower...
  • Page 62 Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause Solution Measured AC Use of an The modified sinewave (MSW) output voltage average-reading, AC output of the XPower Powerpack is too low. voltmeter to read requires a true RMS reading meter, output voltage. such as the Fluke 87 series, for accurate measurement.
  • Page 63 Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause Solution Green The voltage at the AC Use AC wall outlet that supplies 120 Charging wall outlet is less than V AC. Status light is 120 V AC. still flashing and hasn’t Internal battery is Replace the battery.
  • Page 64 Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause Solution The engine XPower Powerpack Recharge the XPower Powerpack being jump- battery is not fully battery. started will not charged. start. The engine condition Have the engine serviced. is poor. External fuse (250 A) Replace 250 A, 32 V fuse with same is blown.
  • Page 65: Electrical Specifications

    Specifications Electrical Specifications 12 V DC Section Internal battery type sealed, AGM (Absorbed Glass Mat) lead acid Internal battery voltage (nominal) 12 V DC Internal battery capacity (minimum) 20 Ah Internal battery CCA rating 200 CCA DC Power Socket (maximum continuous load) 12 A with automatic reset Built-in incandescent light (replaceable) 5 W bulb...
  • Page 66 Specifications AC Power Section Output power • Continuous output power 320 W • Five minute AC output power 400 W • AC output surge capacity 600 W Output voltage 115 ± 10 V AC RMS Output frequency 60 Hz ± 4 Hz Output wave form modified sinewave No load current draw...
  • Page 67: Physical Specifications

    Physical Specifications Air Compressor (XPower Powerpack 400 Plus only) Pressure 250 PSI (lb./in Accessories Jump-start cables 24" (0.61 m), 4 AWG wire with black and red battery clamps DC charge cable 39" (1 m) 18 AWG with male to male lighter plugs AC Charger input 120 ±...
  • Page 68 Get user manuals: See SafeManuals.com...
  • Page 69: B Warranty And Product Information

    Warranty and Product Information Appendix B contains the warranty for your XPower Powerpack 400 and XPower Powerpack 400 Plus as well as instructions for returning the product for servicing. Appendix B also has a form where you can record information, “Information About Your System”...
  • Page 70: Warranty

    Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or...
  • Page 71 This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to:...
  • Page 72 PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR...
  • Page 73: Return Material Authorization Policy

    Return Material Authorization Policy Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid.
  • Page 74 A contact telephone number where you can be reached during work hours. • A brief description of the problem. Ship the unit prepaid to the address provided by your Xantrex customer service representative. If you are returning a product from outside of the USA or Canada...
  • Page 75: Out Of Warranty Service

    To return your XPower Powerpack 400 and XPower Powerpack 400 Plus for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in “Return Procedure” on page B–6.
  • Page 76: Information About Your System

    Warranty and Product Information Information About Your System As soon as you open your XPower Powerpack 400 and XPower Powerpack 400 Plus package, record the following information and be sure to keep your proof of purchase. ❐ Serial Number (on DC end) _______________________________ ❐...

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