6 . Tr o u b l e s h o o t i n g
IMPORTANT!
E r r o r m e s s a g e s a n d T r o u b l e s h o o t i n g T a b l e
Theme
POWER
DISPLAY
PREVI™ Color Gram User's Manual
The following section provides suggestions to help you quickly solve routine problems that
might be encountered with the PREVI™ Color Gram. These solutions are indexed to
additional information found throughout this manual.
Because more difficult problems may require detailed technical service, institutions with
qualified service personnel should obtain and refer to the PREVI™ Color Gram Service
Manual. Otherwise you should contact your bioMérieux representative for assistance.
The following table gives a brief description of the error messages and the troubleshooting
actions.
If the recovery procedure does not work, please contact your bioMérieux
representative.
Description and Error
Messages
There is no power to the stainer
when the power switch is turned
ON.
Strange information shown on
the display, and/or erratic
stainer operation.
(The stainer does not begin a
cycle when you press RUN).
The display is blank when the
POWER light is lit.
If the display shows
LID NOT SHUT
Recovery Procedure
Check the electrical outlet and the power cord
connection.
Check the fuses by disconnecting the power cord
from the power entry module, then opening the fuse
door.
For continued protection, replace only with fuses of
the type and rating indicated on the rear panel of the
stainer.
CAUTION!
Fuse failure may indicate a serious
internal problem.
1.
Switch the stainer OFF,
2.
Wait 10 to 20 seconds,
3.
Switch power ON again.
If this works temporarily but the problem recurs,
install a computer-type surge suppressor to protect
the instrument from power line transients. If
possible, connect the stainer to a power circuit that
is not shared by centrifuges, refrigerators, air
conditioners, or other motorized equipment.
1.
Switch the stainer OFF,
2.
Wait 10 to 20 seconds,
3.
Switch power ON again.
If the display is still blank, there may be an internal
problem.
If the problem persists, please contact your
bioMérieux representative.
Verify that the lid is fully closed, and the latch is
engaged.
If the Lid Not Shut indication remains, there may be
.
an internal problem
If the problem persists, please contact your
bioMérieux representative.
6-1
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