Ford RANGER 2016 Owner's Manual page 456

Issue
Audible text messages
do not work on my cell
phone.
Issue
I am having trouble
connecting my device.
Ranger (TKE) Vehicles Built From: 02-05-2016 Vehicles Built Up To: 04-09-2016, EB3B-19G219-AKC enGBR, First Printing
SYNC 2
Cell phone issues
Possible cause
This is a cell phone-
dependent feature.
This is a cell phone limit-
ation.
USB and media issues
Possible cause
Possible device
malfunction.
453
(If Equipped)
Possible solution
Text messages from WhatsApp and
Facebook Messenger are not
supported.
Your cell phone must support
downloading text messages
through Bluetooth to receive
incoming text messages.
Access the text messaging menu of
SYNC to see if your cell phone
supports the feature. Press the
PHONE button and then scroll and
select the option for text
messaging, then press OK.
Because each cell phone is
different, refer to your device's
manual for the specific cell phone
you are pairing. In fact, there can be
differences between cell phones
due to brand, model, service
provider and software version.
Possible solution
Try switching off the device, resetting
it or removing the battery, then trying
again.
Make sure you are using the manufac-
turer's cable.
Make sure correctly insert the USB
cable to the device and your vehicle's
USB port.
Make sure that the device does not
have an auto-install program or
active security settings.