Table of Contents
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Issue
Possible cell phone
malfunction.
iPhone
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
This is a cell phone limita-
tion.
Ranger (TKE) Vehicles Built From: 02-05-2016 Vehicles Built Up To: 04-09-2016, EB3B-19G219-AKC enGBR, First Printing
SYNC
Cell phone issues
Possible cause
385
(If Equipped)
Possible solution
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
•
Go to your cell phone's Settings.
•
Go to the Bluetooth Menu.
•
Make sure the connection status shows
Not Connected.
•
Press the blue circle to enter the next
menu.
•
Turn on Show Notifications.
•
Turn on Sync Contacts.
Your iPhone is now set up to forward
incoming text messages to SYNC.
Repeat these steps for every other Sync
vehicle you are connected to.
Your iPhone will only forward incoming text
messages to SYNC if it is unlocked.
Replying to text messages using SYNC is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
Access the text messaging menu of SYNC
to see if your cell phone supports the
feature. Press the PHONE button and then
scroll and select the option for text
messaging, then press OK.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
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Table of Contents
Troubleshooting
