Hardware Troubleshooting ......................................................................................20
Programming Troubleshooting ...............................................................................21
Replace/Install Cylinder .........................................................................................22
Sample PIN Code Management Sheet ...................................................................23
Hardware Troubleshooting
Cycle the lock in both the locked and the unlocked positions. If problems are found:
Symptom
Door is binding
Latch will not deadlock
Latch does not extend or retract smoothly
MISCELLANEOUS
TROUBLESHOOTING
a. Check that door and frame are properly aligned and door is free swinging.
b. Check hinges: They should not be loose or have excessive wear on knuckles.
a. Check for sufficient clearance of the latch within the strike-side jamb. Correct this by
increasing the depth of the pocket for the latch.
b. Check for misalignment of latch and/or strike which may be preventing latch from
properly entering the strike. With the door open, extend and retract the latch; if it is
smooth, check the strike alignment.
a. Latch and strike are misaligned, see above.
b. Check the backset of door relative to adjustments already made to latch.
c. Verify proper door preparation and re-bore holes that are too small or misaligned.
d. Verify keypad wire harness is routed under the latch (see Fig. A).
e. Verify latch is installed with correct side up (Fig. A).
Interior of Door
Suggested Action
Figure A
20
P/N LT-503200 Rev B
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